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Member Service Associate Jobs in Milwaukee, WI (NOW HIRING)

Service Associate

Wauwatosa, WI · On-site

$15.25 - $20.50/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... This role is responsible to provide highly satisfactory service and assistance to guests; bag ...

Service Associate

Wauwatosa, WI · On-site

$15.25 - $20.50/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... This role is responsible to provide highly satisfactory service and assistance to guests; bag ...

Service Associate

Milwaukee, WI · On-site

$15.50 - $20.75/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... This role is responsible to provide highly satisfactory service and assistance to guests; bag ...

PAM Client Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

PAM Client Service Associate The PAM Client Service Associate plays a vital role in delivering an ... to the correct team member to ensure timely follow-through * Supports the preparation and ...

PAM Client Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

PAM Client Service Associate The PAM Client Service Associate plays a vital role in delivering an ... to the correct team member to ensure timely follow-through * Supports the preparation and ...

PAM Client Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

The PAM Client Service Associate plays a vital role in delivering an exceptional experience to the ... to the correct team member to ensure timely follow-through * Supports the preparation and ...

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Member Service Associate information

See Milwaukee, WI salary details

$9

$18

$31

How much do member service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for member service associate in Milwaukee, WI is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.

What cities near Milwaukee, WI are hiring for Member Service Associate jobs?

Cities near Milwaukee, WI with the most Member Service Associate job openings:

Infographic showing various Member Service Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Member Service Representative- Dental

Dental Associates

Milwaukee, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Position Details
  • Location: Hybrid. 3 days in the office per week located at 11711 W Burleigh St, Wauwatosa
  • Schedule: 40 hours. Monday through Thursday 8:30am-5:30pm & Friday 9:00am-3:00pm
Job Responsibilities
The Care-Plus Member Service Representative is responsible for the accurate and timely explanation of insurance products and supports administrative needs of individual and group CarePlus insurance plans.
  • Manage all aspects of member insurance plans from account management and registration of new member accounts, claims, EOBs, pre-authorizations to resolving discrepancies for Individual and Group policies
  • Answer phone calls from external and internal customers to answer questions and provide assistance on benefit coverage questions, plan provisions, exclusions and limitations
  • Manage all financial aspects of accounts. Collect premium payments, bank downloads, and balancing of daily deposits
  • Complete daily, weekly, monthly reports as assigned
  • State of Wisconsin Accident & Health intermediary license must be obtained within six months of hire
Company Perks
As a team member of Dental Associates, you can expect an excellent compensation, experience on-the-job training, continued education offerings and abundant opportunities for career growth.
Benefits Overview:
  • Medical Insurance with optional Health Savings Account through Associated Bank
  • Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
  • Vision Insurance
  • Life Insurance
  • 401k
  • Company paid short term disability
  • Paid Time Off
  • Paid Holidays
  • FSA
  • Critical Illness
  • Hospital Indemnity
  • Plus opportunities for pay increases and bonuses
Job Requirements
  • Minimum of a high school or equivalent
  • 2 + years of dental, collection, insurance, healthcare or similarly fast-paced, customer-focused environment is preferred
  • Excellent communication skills (verbal/written) and ability to positively resolve conflict
  • Strong mathematical stills and ability to accurately work with finances
  • Technologically savvy, ability to work with several computer applications simultaneously
  • Applicants will be required to obtain WI Accident and Health license

The Company
At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.
Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.
If you're ready for an exciting, stable career with a growing company apply today!
Get to know Dental Associates - www.dentalassociates.com
YouTube - https://www.youtube.com/user/DentalAssociatesWI
Facebook - https://www.facebook.com/DentalAssociatesWI
Twitter - https://twitter.com/Dental_Assoc