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Member Service Associate Jobs in Bloomington, IL

Sam's Club

Pharmacist

Normal, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

(USA) Staff Pharmacist (Salary) - Sam's

El Paso, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

(USA) Staff Pharmacist (Salary) - Sam's

Mackinaw, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Farmer City, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Lexington, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Colfax, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Farmer City, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Eureka, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Roanoke, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

Pharmacist

Le Roy, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

(USA) Staff Pharmacist (Salary) - Sam's

Bloomington, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

Sam's Club

(USA) Staff Pharmacist (Salary) - Sam's

Gridley, IL · On-site

$98K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associates on proper Member service approaches and techniques to ensure Member needs complaints and issues are successfully resolved within Company guidelines and standards Ensures compliance with ...

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Showing results 1-20

All JobsMember Service Associate JobsMember Service Associate Jobs in Bloomington, IL

Member Service Associate information

See Bloomington, IL salary details

$8

$18

$30

How much do member service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for member service associate in Bloomington, IL is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Member Service Associate vs Customer Service Representative?

AspectMember Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in financial servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, credit unions, healthcare organizationsRetail, call centers, various industries
Employer & IndustryPrimarily financial and healthcare sectorsBroad across multiple industries
Common Search & ComparisonYesYes

The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.

What is a member service associate position?

A member service associate is a customer service professional who assists members or clients with account inquiries, membership benefits, and service issues. They typically work in environments like credit unions, banks, or healthcare organizations, using communication skills and sometimes customer management software to support members effectively.

What cities near Bloomington, IL are hiring for Member Service Associate jobs?

Cities near Bloomington, IL with the most Member Service Associate job openings:

Member Service Associate jobs near you
Infographic showing various Member Service Associate job openings in Bloomington, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,937 per year, or $18.2 per hour.

Bloomington-Normal - Future Opportunities at UICCU!

University of Illinois Community Credit Union

Normal, IL

$0.01/hr

Full-time

Re-posted 14 days ago

Job description

At the University of Illinois Community Credit Union (UICCU), we're more than just a financial institution - we're a passionate team dedicated to empowering our members and enriching our community.  Whether we're helping someone buy their first home, launch a business, or plan for retirement, we bring heart, innovation, and collaboration to everything we do.  Joining UICCU means becoming part of a purpose-driven organization where your ideas matter, your growth is supported, and your work makes a real impact. Come be part of something meaningful - where your career can thrive and your contributions truly count!  
If you are you driven by purpose, energized by collaboration, and excited to contribute to our Do More Good mission, then we invite you to submit a general application and become part of our growing community of changemakers - even if the perfect role isn't posted yet!  
Why Submit a General Application?!

  • Get Ahead of the Curve: Be among the first considered for future openings across departments.
  • Build a Connection: Let us get to know you and your strengths before a role even becomes available.  
  • Streamline Your Journey: Help us fast-track the hiring process when new opportunities arise. 


Who Thrives Here?!
We are always on the lookout for individuals who:

  • Are team-oriented and thrive in a member-first environment.
  • Community with clarity and collaborate with heart. 
  • Embrace innovation and seek continuous growth. 

Whether your background is in member services, operations, technology, or something entirely unique - we want to hear from you! 
A Quick Note:
This posting is not tied to a specific position.  Compensation and benefits will be shared when a defined role becomes available, in accordance with Illinois law.  Applications submitted through this posting will be retained and considered for up to six months.  
What Happens Next?!
If your experience aligns with an upcoming opportunity, our Talent Development team will review your resume and reach out to start the conversation.  We're excited to learn more about you!
UICCU is an Equal Opportunity Employer.  We are committed to cultivating an inclusive and safe culture where our employees feel they belong.  We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 
UICCU continues to be named a Best Place to Work!

General Qualifications We Value:
At the UICCU, we look for individuals who bring a mix of experience, passion, and potential. While specific qualifications may vary by role, here are some qualities and credentials that may help candidates thrive across our organization:

  • Member Service Excellence:A strong commitment to delivering exceptional service and building lasting relationships.
  • Effective Communication:Clear, professional, and empathetic communication skills - both written and verbal.
  • Team Collaboration:Ability to work well in cross-functional teams and contribute to a positive, inclusive workplace.
  • Adaptability and Innovation: Comfort with change and a desire to improve processes, tools, and member experiences.
  • Integrity and Accountability:A high level of personal responsibility and ethical decision-making.
  • Technology Fluency:Familiarity with digital tools and platforms used in financial services and member engagement.
  • Education and Experience:Depending on the role, a high school diploma, associate's degree, or bachelor's degree may be required. Prior experience in credit unions, banking, customer service, or administrative roles is often preferred.
  • Interpersonal Skills:Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.

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