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Member Service Assistant Jobs in Michigan (NOW HIRING)

Riverwood Center

Customer Service Assistant

Benton Harbor, MI · On-site

$16 - $22/hr

Coordinates interpretation services and the 2nd Opinion process. Monitors and completes Advance ... We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of ...

Michigan Farm Bureau

Loan Officer

Lansing, MI

Loan Officer To assist Farm Bureau Family Credit Union (FBFCU) members in a variety of roles, including the duties of lender, teller, and general member service. Assist members in a friendly ...

Michigan Farm Bureau

Loan Officer

Lansing, MI · On-site

Loan Officer To assist Farm Bureau Family Credit Union (FBFCU) members in a variety of roles, including the duties of lender, teller, and general member service. Assist members in a friendly ...

Michigan Farm Bureau

Loan Officer

Lansing, MI · On-site

Loan Officer To assist Farm Bureau Family Credit Union (FBFCU) members in a variety of roles, including the duties of lender, teller, and general member service. Assist members in a friendly ...

Riverwood Center

Customer Service Assistant

Benton Harbor, MI · On-site

$16 - $22/hr

Coordinates interpretation services and the 2nd Opinion process. Monitors and completes Advance ... We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of ...

Michigan Farm Bureau

Loan Officer

Lansing, MI

Loan Officer To assist Farm Bureau Family Credit Union (FBFCU) members in a variety of roles, including the duties of lender, teller, and general member service. Assist members in a friendly ...

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All JobsMember Service JobsMember Service Assistant JobsMember Service Assistant Jobs in Michigan

Member Service Assistant information

See Michigan salary details

$6

$14

$21

How much do member service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for member service assistant in Michigan is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Member Service jobs in Michigan?

The most popular types of Member Service jobs in Michigan are:

What cities in Michigan are hiring for Member Service Assistant jobs?

Cities in Michigan with the most Member Service Assistant job openings:

Member Service Assistant jobs near you
Infographic showing various Member Service Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,701 per year, or $14.8 per hour.

Member Service Representative (MSR)

North Central Area Credit Union

Grayling, MI • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Type
Full-time
Description
At North Central Area Credit Union, we're dedicated to providing exceptional financial services and fostering community growth. As a member-focused financial institution, we prioritize personalized service, innovative solutions, and building lasting relationships with our members.
Position Overview: We are seeking a friendly, motivated, and detail-oriented Full-Time Member Service Representative to join our team. In this role, you will be the first point of contact for our members, assisting them with their financial needs while actively promoting our products and services. If you have a passion for customer service and a drive to achieve goals, we would love to hear from you!
Key Responsibilities:

  • Provide exceptional member service through inbound and outbound phone interactions, answering questions and resolving issues related to accounts, loans, online and mobile banking, debit/credit cards, and other credit union products and services.
  • Maintain an accurate cash drawer and process cash transactions in accordance with credit union policies, including balancing daily transactions, identifying and reporting discrepancies, safeguarding cash and negotiable instruments, and following all security and audit requirements.
  • Process transactions such as deposits, withdrawals, and loan payments accurately and efficiently.
  • Actively identify and pursue opportunities to cross-sell and up-sell credit union products and services that meet members' needs.
  • Assist members with account maintenance.
  • Ensure compliance with credit union policies, procedures, and regulatory requirements.
  • Handle member complaints and escalate issues as needed to ensure member satisfaction.
  • Maintain up-to-date knowledge of credit union products, services, and industry trends to effectively promote offerings.
  • Collaborate with team members and other departments to ensure members receive timely, accurate, and consistent service.
Requirements
Qualifications:
  • High school diploma or equivalent.
  • Previous customer service experience, preferably in a financial services environment with a proven track record in sales and cash handling.
  • Previous call center, contact center, or high-volume phone customer service experience preferred.
  • Strong communication and interpersonal skills with a focus on delivering excellent service.
  • Proficiency in basic computer applications and financial software.
  • Ability to handle sensitive information with confidentiality and integrity.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work effectively both independently and as part of a team.
What We Offer:
  • Competitive pay and benefits package.
  • Comprehensive health, dental, and vision insurance.
  • Disability and Life insurance.
  • 401(k) plan with employer match.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.

Salary Description
Starting rate $17.00 an hour

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