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Member Service Assistant Manager Jobs (NOW HIRING)

Planet Fitness

Assistant Manager

Kankakee, IL · On-site

$15 - $18/hr

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym ... Member service oversight - Ensuring staff is providing a superior customer experience at all times ...

Byrider

Service Assistant

Roanoke, VA · On-site

$14.75 - $19.50/hr

Complete service repair orders * Assist the Service Manager and General Manager Service Assistant Requirements: * Customer service experience * Automotive customer service is a plus * Good computer ...

Mass Bay Credit Union

Member Service Specialist

Quincy, MA · On-site

$27.53 - $33.64/hr

Job purpose Under the direction of the Branch Supervisor and Branch Manager, provides a high level ... Ability to follow and assist team members with the Security Program policy. Business Acumen and ...

Planet Fitness

Assistant Manager

Ephrata, PA · On-site

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym ... Member service oversight - Ensuring staff is providing a superior customer experience at all times ...

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Member Service Assistant Manager information

What is the difference between Member Service Assistant Manager vs Member Service Representative?

AspectMember Service Assistant ManagerMember Service Representative
CredentialsHigh school diploma; some roles prefer associate or bachelor’s degreeHigh school diploma or equivalent
Work EnvironmentSupervisory role in branch or call center, overseeing staffFrontline customer service in branches or call centers
Employer & Industry UsageFinancial institutions, credit unions, banksFinancial institutions, credit unions, banks
Common Search & ComparisonLeadership, supervisory duties, managementCustomer service, client interaction, support

The Member Service Assistant Manager typically has supervisory responsibilities and may oversee staff, requiring some leadership skills. In contrast, the Member Service Representative focuses on direct customer service and support. Both roles are common in financial institutions and share similar credentials, but differ mainly in scope and responsibilities.

What does a member service assistant manager do?

A member service assistant manager oversees daily operations of member services, ensuring customer satisfaction and resolving issues. They supervise staff, handle member inquiries, and support the implementation of policies, often using customer management systems. Strong communication and leadership skills are essential for this role.

What cities are hiring for Member Service Assistant Manager jobs?

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What states have the most Member Service Assistant Manager jobs?

States with the most job openings for Member Service Assistant Manager jobs include:

What are popular job titles related to Member Service Assistant Manager jobs?

For Member Service Assistant Manager jobs, the most frequently searched job titles are:

Member Service Assistant Manager jobs near you

Member Service Specialist

Bluffton, IN • On-site

ProFed Federal Credit Union
Commercial Banking • 51 - 200 employees
Learn more about ProFed Federal Credit Unionexternal

$15 - $18.75/hr

Full-time

Posted 27 days ago

Job description

Description:

POSITION SUMMARY

Primarily responsible for processing member transactions and providing a variety of member services in an accurate, efficient, and courteous manner. Additionally responsible for promoting credit union products and services and maintaining proper control of assigned cash, correspondence, transactions, and credit union documents. Provide assistance and support to Branch Manager and Assistant Branch Manager in branch deposit, lending, and security operations. Responsible for providing leadership, technical guidance, and training to Member Service Associate staff members.


QUALIFICATIONS

Requires a friendly, well-organized person who can portray a professional image regarding performance, appearance and attitude toward members, co-workers, and management staff. Must be able to balance consistently and keep proper control over cash drawer at all times. Ability to prepare and complete transaction and loan documentation and perform mathematical computation is required. Must have basic computer knowledge and the ability to learn credit union transaction processing systems.


PHYSICAL REQUIREMENTS

Must be able to view a terminal screen and operate a computer keyboard. This individual must be able to count accurately and quickly. Ability to complete transactions, documentation and perform mathematical computation is required.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide assistance and support to Branch Manager and Assistant Branch Manager as needed
  • Conduct loan interviews and process loan applications and documentation
  • Provide leadership, technical guidance, and training to Member Service Associate staff members
  • Execute member transactions and provide general information in an accurate, efficient, and courteous manner
  • Actively promote credit union products and services
  • Maintain proper control of assigned cash, corresponding transactions, and credit union documents
  • Maintain a neat and organized work area
  • Attend all required staff meetings and training sessions
  • Additional duties as assigned


ProFed is an EEO employer – M/F/Vets/Disabled

Requirements:


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