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Member Relations Manager Jobs in Nevada (NOW HIRING)

PR Specialist

Las Vegas, NV · On-site +1

$80K - $100K/yr

... member casting book. This is the right role for an ambitious specialist who wants to be promoted to PR Manager in two to three years, and who knows that the way to get there is by doing the work.

Senior Restaurant Manager

Las Vegas, NV · On-site

$60K - $70K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution

Lead, Community Relations

Eureka, NV · On-site

$130K/yr

Reporting to the Manager, Community Development & Engagement, this position supports implementation ... The successful candidate will become an active member of the Eureka community, serving as a trusted ...

The General Manager in Training position is a high-profile leadership position. As a GM in Training ... customer service, team member relations, sales, in-center business performance, and member ...

Senior Restaurant Manager

Reno, NV · On-site

$63K - $73K/yr

THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic ... Promote positive team member relations, including effective delegation of managerial duties and ...

Public Relations Specialist

Las Vegas, NV · On-site +1

$80K - $100K/yr

Writing & Media Relations: Draft press releases, media alerts, pitch emails, op-eds, Q&As, fact ... Member Casting & Storyteller Management: Run the day-to-day operations of the member casting book.

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Showing results 1-20

Member Relations Manager information

See Nevada salary details

$28.5K

$82.2K

$143.1K

How much do member relations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for member relations manager in Nevada is $82,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $107,400.00 per year, depending on experience, location, and employer.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

How does a member relations manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What is a member relations manager?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a member relations manager?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.

What job categories do people searching Member Relations Manager jobs in Nevada look for?

The top searched job categories for Member Relations Manager jobs in Nevada are:

What cities in Nevada are hiring for Member Relations Manager jobs?

Cities in Nevada with the most Member Relations Manager job openings:

Infographic showing various Member Relations Manager job openings in Nevada as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,182 per year, or $39.5 per hour.

Manager of Team Member Relations

Virgin Hotels

Las Vegas, NV

Full-time

Re-posted yesterday


Job description

YOUR MISSION (The Job Description):

The Manager of Team Member Relations will be responsible for ensuring fair and consistent treatment of all employees as well as interpreting and ensuring consistent policy application, mediating conflicts, coaching, and counseling to improve relationships and performance across the resort. This position will be a subject matter expert of the Culinary CBA managing all aspects including but not limited to grievances, and arbitrations.

THE NITTY-GRITTY (The Essential Job Duties):

This role will work closely with the Director Team Member Relations to:

  • Create a positive relationship with all property leaders and union partners, ensuring that CBAs are followed appropriately
  • Conduct all team member investigations including suspension pending investigations, harassment, discrimination, and retaliation complaints
  • Plan, conduct, and manage all aspects of the Board of the Review process
  • Manage the grievance process, including facilitating the interviews and managing documentation
  • Ability to handle complex and emotional issues while maintaining confidentiality
  • Assist management and staff members with the interpretation of company policies/procedures/practices
  • Assist with the design and execution of human resources policies and procedures
  • Partner with operational leaders on leadership skip-level meetings, and employee focus group meetings to conduct regular organizational health assessments
  • Consult, support, and provide guidance to leaders to develop action plans to address employee feedback
  • Responsible for conducting team member investigations and responding to inquiries from various federal and state labor law entities
  • Facilitate the exit interview process by conducting interviews and identifying trends or action items needed to enhance culture
  • Ability to expertly perform the Decker method when restructuring and/or layoffs must occur
  • Perform other job-related duties as requested

WHAT IT TAKES (The Qualities We Look For)

  • Great team player with the ability to create excellent working relationships across the group. A collaborative approach with all departments
  • Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
  • Strong communication and presentation skills at all levels of management
  • Creativity and innovation are essential
  • Ability to think outside the box and approach all issues with a completely fresh approach
  • Ability to anticipate needs and over-deliver wherever possible
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions
  • Excellent team member relations, communication, presentation, and organization skills of utmost importance
  • Able to change direction and work on multiple project aspects at once
  • Enthusiastic, passionate, able to inspire and bring out the best in others
  • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service

MUST HAVE'S

  • High School Diploma or equivalent required preferred
  • Minimum 5 year's experience in Employee Relations/ Human Resources or Resort supervisory experience relating to exposure to counseling applications/policy and procedure development/training
  • General knowledge of all areas of Human Resources including knowledge of the National Labor Relations Act, Equal Employment, Affirmative Action, and Title VII laws
  • Consulting skills required, strong leadership, organizational, analytical, communication (verbal and written) project management, problem-solving, and decision-making skills.
  • Thorough knowledge of employment-related laws including Civil Rights, EEO, ADA, and FLSA.
  • Strong organizational, analytical, and communication (verbal and written) skills are required
  • Ability to handle multiple complex and emotional issues

WOULD BE NICE TO HAVE'S

  • Previous Human Resources Employee Relations/Labor Relations experience

THE WORKING CONDITIONS

  • Working both independently and interdependently depending on work tasks, projects, and special initiatives
  • Possibly experience job-related stress due to tight deadlines, demands, and crisis management
  • Able to sit for extended periods
  • Exposure to computer monitors and 'blue' light conditions
  • Frequent bending, stooping, and reaching
  • Able to lift up to 50 pounds
  • Virgin Hotels Las Vegas is a pet-friendly hotel. Team members may be exposed to pet dander at any given time

VALUABLE TRAITS

  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates.
  • Adaptive, Flexible!
  • Embody "great attitude."
  • Enjoy process improvement
  • Evoke inspiration in those around you and encourage them to create their best work
  • Results-oriented
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*