Member Success Manager
Mclean, VA · On-site
About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...
Member Success Manager
Mclean, VA · On-site
About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...
Portfolio Manager
Mclean, VA · On-site
... member; manages time well, prioritizes work obligations, takes pride in work product and is accountable for actions. 3. Detail oriented; completes work tasks with thoroughness, accuracy and ...
Portfolio Manager
Mclean, VA · On-site
... member; manages time well, prioritizes work obligations, takes pride in work product and is accountable for actions. 3. Detail oriented; completes work tasks with thoroughness, accuracy and ...
Occupational Therapist II
Springfield, VA · On-site
$42.25 - $55.75/hr
To be responsible for Occupational Therapy member management under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of ...
Occupational Therapist II
Springfield, VA · On-site
$42.25 - $55.75/hr
To be responsible for Occupational Therapy member management under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of ...
Occupational Hand Therapist II, 24hrs, Springfield
Springfield, VA · On-site
$42.25 - $55.75/hr
To be responsible for Occupational Therapy member management under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of ...
Occupational Hand Therapist II, 24hrs, Springfield
Springfield, VA · On-site
$42.25 - $55.75/hr
To be responsible for Occupational Therapy member management under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of ...
Occupational Hand Therapist II, 24hrs, Springfield
Springfield, VA · On-site
$42.25 - $55.75/hr
To be responsible for Occupational Therapy member management under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of ...
Occupational Hand Therapist II, 24hrs, Springfield
Springfield, VA · On-site
$42.25 - $55.75/hr
To be responsible for Occupational Therapy member management under the direction and supervision of the Rehabilitation Manager. This position consistently supports compliance and the Principles of ...
Senior Manager, Nonprofit Member Experience Department: Distribution Channels Reports To: Chief Distribution & Member Experience Officer Location: Hybrid FLSA Status: Exempt Position Type: Full-Time ...
Senior Manager, Nonprofit Member Experience Department: Distribution Channels Reports To: Chief Distribution & Member Experience Officer Location: Hybrid FLSA Status: Exempt Position Type: Full-Time ...
Senior Manager, Nonprofit Member Experience
Alexandria, VA · On-site
$70K - $75K/yr
Full TimeSalary Range: $70,000.00 - $75,000.00 Salary/yearSenior Manager, Nonprofit Member Experience Good360 is Closing the Need Gap to Open Opportunity for All Join a fast-growing organization with ...
Senior Manager, Nonprofit Member Experience
Alexandria, VA · On-site
$70K - $75K/yr
Full TimeSalary Range: $70,000.00 - $75,000.00 Salary/yearSenior Manager, Nonprofit Member Experience Good360 is Closing the Need Gap to Open Opportunity for All Join a fast-growing organization with ...
Senior Manager, Nonprofit Member Experience Good360 is Closing the Need Gap to Open Opportunity for All Join a fast-growing organization with a strong culture and powerful mission! As the global ...
Senior Manager, Nonprofit Member Experience Good360 is Closing the Need Gap to Open Opportunity for All Join a fast-growing organization with a strong culture and powerful mission! As the global ...
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk sta while ensuring that our facility is clean, friendly, and well- maintained. As a ...
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk sta while ensuring that our facility is clean, friendly, and well- maintained. As a ...
Maintains accurate and orderly records of Member Center in accordance with record retention policy. Keeps Quality Service Manager informed of any potential situation which many cause a loss to the ...
Quick apply
Maintains accurate and orderly records of Member Center in accordance with record retention policy. Keeps Quality Service Manager informed of any potential situation which many cause a loss to the ...
Crew Member
South Hill, VA · On-site
$11.50 - $15.25/hr
Follow the direction of the Shift Manager, Assistant Manager, or General Manager. The ideal Wendy's Crew Member maintains a professional appearance while providing high-quality customer service. He ...
Crew Member
South Hill, VA · On-site
$11.50 - $15.25/hr
Follow the direction of the Shift Manager, Assistant Manager, or General Manager. The ideal Wendy's Crew Member maintains a professional appearance while providing high-quality customer service. He ...
Crew Member
South Hill, VA · On-site
$11.50 - $15.25/hr
Follow the direction of the Shift Manager, Assistant Manager, or General Manager. The ideal Wendy's Crew Member maintains a professional appearance while providing high-quality customer service. He ...
Crew Member
South Hill, VA · On-site
$11.50 - $15.25/hr
Follow the direction of the Shift Manager, Assistant Manager, or General Manager. The ideal Wendy's Crew Member maintains a professional appearance while providing high-quality customer service. He ...
Member Service
Midlothian, VA · On-site
$11.75 - $15.25/hr
Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts. * Answer phone calls and assist members by providing accurate information, assisting with ...
Member Service
Midlothian, VA · On-site
$11.75 - $15.25/hr
Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts. * Answer phone calls and assist members by providing accurate information, assisting with ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... Manager. * Serves customers according to the Ten Customer Service Standards, the Five Priority ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... Manager. * Serves customers according to the Ten Customer Service Standards, the Five Priority ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... Manager. * Serves customers according to the Ten Customer Service Standards, the Five Priority ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... Manager. * Serves customers according to the Ten Customer Service Standards, the Five Priority ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.77/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.77/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Crew Member
$12.41/hr
The Crew Member works productively as part of the restaurant team and performs his or her job ... The manager will review the essential job functions, which are normally de ned as the fundamental ...
Member Manager information
What is a member manager?
Member Managers are individuals who oversee and manage the membership of an organization, association, or business entity, such as a limited liability company (LLC). Their responsibilities typically include maintaining member records, facilitating communication, organizing meetings, and ensuring compliance with membership rules or regulations. In the context of an LLC, a Member Manager may also be involved in making operational decisions and representing the interests of the members. This role requires strong organizational, leadership, and communication skills.
How does a member manager typically collaborate with other departments to enhance member satisfaction?
Member Managers often work closely with teams such as customer service, marketing, and operations to ensure a seamless experience for all members. They may coordinate with marketing to develop engagement strategies, partner with operations to address service issues, and provide feedback from members to product development teams. This cross-departmental collaboration helps ensure that member needs are addressed promptly and that the organization continually improves its offerings. Effective communication and relationship-building skills are essential for success in this collaborative environment.
What are the key skills and qualifications needed to thrive as a member manager, and why are they important?
To thrive as a Member Manager, you need strong organizational skills, experience in customer service or membership management, and often a relevant bachelor's degree. Familiarity with membership management software, CRM systems, and data analysis tools is typically required. Outstanding interpersonal communication, problem-solving, and leadership abilities help build lasting relationships and resolve member concerns. These skills ensure effective member engagement, retention, and a positive organizational reputation.
What do membership managers do?
Membership managers oversee the recruitment, retention, and engagement of members within an organization or club. They handle member communications, manage membership databases, and develop strategies to increase membership and satisfaction. Strong organizational and communication skills are essential for this role.
What are the most commonly searched types of Member jobs in Virginia?
The most popular types of Member jobs in Virginia are:
What cities in Virginia are hiring for Member Manager jobs?
Cities in Virginia with the most Member Manager job openings:
Member Success Manager
Mclean, VA • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 13 days ago
Job description
At Range, we're building towards a world where anyone can live the financial life they imagine for themselves. If that sounds like a mission you want to be a part of, let's create it together.
We're building AI-powered wealth management. Investments, taxes, retirement, estate planning, all in one platform instead of scattered across different advisors and apps. We're backed by Google's Gradient Ventures, Cathay Innovation, Scale Venture Partners, and more. We're growing fast while still small enough that everyone's work is visible and impactful.
About the role
We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships, gathering feedback on product usage, and driving initiatives to increase retention and long-term engagement. You will be the voice of our members internally, helping translate their needs, pain points, and feedback into actionable insights for product, operations, and customer-facing teams. This is a hands-on, high-impact position at the intersection of member engagement, feedback collection, and retention strategy.
We're excited to hire this role at Range's Headquarters in McLean, VA. All of our positions follow an in-office schedule Monday through Friday, allowing you to collaborate directly with your team. If you're not currently based in the area, but love what you see, let's discuss relocation as part of your journey to joining us.
What you'll do with us
Benefits
Range is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve.
We're building AI-powered wealth management. Investments, taxes, retirement, estate planning, all in one platform instead of scattered across different advisors and apps. We're backed by Google's Gradient Ventures, Cathay Innovation, Scale Venture Partners, and more. We're growing fast while still small enough that everyone's work is visible and impactful.
About the role
We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships, gathering feedback on product usage, and driving initiatives to increase retention and long-term engagement. You will be the voice of our members internally, helping translate their needs, pain points, and feedback into actionable insights for product, operations, and customer-facing teams. This is a hands-on, high-impact position at the intersection of member engagement, feedback collection, and retention strategy.
We're excited to hire this role at Range's Headquarters in McLean, VA. All of our positions follow an in-office schedule Monday through Friday, allowing you to collaborate directly with your team. If you're not currently based in the area, but love what you see, let's discuss relocation as part of your journey to joining us.
What you'll do with us
- Conduct proactive outreach to members (via email, phone calls, in-app messages, or other communication channels) to engage them, understand how they're using Range, and encourage deeper engagement.
- Collect qualitative and quantitative feedback on product functionality, usability, and overall member experience - for example, via surveys, interviews, or feedback sessions.
- Analyze feedback and engagement data to identify patterns, pain points, and opportunities for improving the product and member journey.
- Collaborate cross-functionally with Product, Engineering, and Support teams to ensure feedback leads to actionable improvements.
- Develop and implement member engagement and retention campaigns (onboarding follow-ups, check-ins, re-engagement campaigns, loyalty/advocacy programs, etc.).
- Define and track key member-experience metrics (e.g., retention rate, engagement frequency, satisfaction scores) and report on those to leadership.
- Serve as an internal advocate for members - representing the "voice of the member" in product discussions, roadmap planning, and feature prioritization.
- Help design and maintain feedback loops: regular member check-ins, surveys, focus groups, or other mechanisms to surface member sentiment over time.
- 5+ years of experience in customer experience, customer success, member engagement, or a similar role (ideally in a fintech, SaaS, or membership-based business).
- BS or BA from a leading university
- Strong communication skills - able to engage members with empathy, build rapport, and elicit honest feedback.
- Analytical mindset: comfortable working with both qualitative and quantitative data to detect trends, draw insights, and make recommendations.
- Cross-functional collaboration skills: able to work across Product, Engineering, and Support to translate insights into action.
- Experience with feedback collection and member journey mapping (surveys, interviews, feedback mechanisms, journey maps, retention initiatives).
- A member-centric mindset: you care deeply about understanding members' needs, and you believe in shaping the product and experience around them.
Benefits
- Health & Wellness: 100% employer-covered medical insurance for employees (75% for dependents), plus dental and vision coverage
- 401(k): Retirement savings program to support your future
- Paid Time Off: Dedicated time to reset and recharge plus most federal holidays
- Parental Leave: Comprehensive leave policy for growing families
- Meals: Select meals covered throughout the week
- Fitness: Monthly movement stipend
- Equity & Career Growth: Early exercise eligibility and a strong focus on professional development
- Annual Compensation Reviews: Salary and equity refreshes based on performance
- Boomerang Program: After two years at Range, you can take time away to start your own company. We'll hold your spot for 6 months - and pause your equity vesting, which resumes if you return
Range is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve.