Member Success Manager
Tucson, AZ · On-site
Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...
Member Success Manager
Tucson, AZ · On-site
Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...
Member Experience Manager
Tempe, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Tempe, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Chandler, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Chandler, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Scottsdale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Scottsdale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Chandler, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Chandler, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Phoenix, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Phoenix, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Laveen, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Laveen, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Mesa, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Mesa, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Peoria, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Peoria, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Goodyear, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Goodyear, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Queen Creek, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Queen Creek, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Scottsdale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Scottsdale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Casa Grande, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Casa Grande, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Peoria, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Peoria, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Mesa, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Mesa, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Glendale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Avondale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Experience Manager
Avondale, AZ · On-site
$18.50 - $20.50/hr
The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...
Member Manager information
What is a member manager?
Member Managers are individuals who oversee and manage the membership of an organization, association, or business entity, such as a limited liability company (LLC). Their responsibilities typically include maintaining member records, facilitating communication, organizing meetings, and ensuring compliance with membership rules or regulations. In the context of an LLC, a Member Manager may also be involved in making operational decisions and representing the interests of the members. This role requires strong organizational, leadership, and communication skills.
How does a member manager typically collaborate with other departments to enhance member satisfaction?
Member Managers often work closely with teams such as customer service, marketing, and operations to ensure a seamless experience for all members. They may coordinate with marketing to develop engagement strategies, partner with operations to address service issues, and provide feedback from members to product development teams. This cross-departmental collaboration helps ensure that member needs are addressed promptly and that the organization continually improves its offerings. Effective communication and relationship-building skills are essential for success in this collaborative environment.
What are the key skills and qualifications needed to thrive as a member manager, and why are they important?
To thrive as a Member Manager, you need strong organizational skills, experience in customer service or membership management, and often a relevant bachelor's degree. Familiarity with membership management software, CRM systems, and data analysis tools is typically required. Outstanding interpersonal communication, problem-solving, and leadership abilities help build lasting relationships and resolve member concerns. These skills ensure effective member engagement, retention, and a positive organizational reputation.
What do membership managers do?
Membership managers oversee the recruitment, retention, and engagement of members within an organization or club. They handle member communications, manage membership databases, and develop strategies to increase membership and satisfaction. Strong organizational and communication skills are essential for this role.
What are the most commonly searched types of Member jobs in Arizona?
The most popular types of Member jobs in Arizona are:
What cities in Arizona are hiring for Member Manager jobs?
Cities in Arizona with the most Member Manager job openings:
Member Success Manager
Tucson, AZ • On-site
Kiln
• 11 - 50 employees11 - 50 employees
Other
Re-posted 15 days ago
Job description
Member Success Manager
Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces.
Kiln opened its first 2 locations in 2018 in Salt Lake City and Lehi, Utah and is rapidly expanding throughout the western United States. Kiln is pioneering the future of hybrid work within the niche of 'flex office' in the broader commercial real estate sector.
Our Core Values:
Human at the core Achieve & Celebrate Together Thoughtful and with Purpose Always Evolving Nothing short of Extraordinary Scrappy & Ingenious
Our Mission:
Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways. Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine.
About the Role:
The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales opportunities and membership-related needs, this person plays a critical role in retention, sales, and revenue goals. You are the 'face' of Kiln throughout the onboarding process and the entire life of a membership.
Goals and Objectives:
- Personify Kiln's Core Values: Strive daily to achieve our mission through every interaction.
- Drive Revenue & Growth: Support the Community Team in achieving high occupancy and promoting Kiln-provided service offerings.
- Foster a Vibrant Environment: Create a welcoming community through strategic events and intentional relationship building between members.
As Member Success Manager, You Will:
- Lead Event Sales & Membership: Execute tours, communicate the Kiln value proposition, and manage the full sales cycle—from initial inquiry to signed membership agreements and event contracts.
- Drive Account Growth: Grow existing member accounts through proactive quarterly meetings, upselling, and term renewal conversations.
- Cultivate Community 'Collisions': Develop initiatives designed to foster connections, including member introductions, social media content, and active engagement on the Kiln member network.
- Oversee Onboarding: Manage the entire new member experience, including welcome packets, site inductions, and ensuring a 'friction-free' member experience.
- Strategic Decision Making: Hold authority for member pricing, discounts, and local sales strategies in close partnership with the Community Director.
- Support Events & Marketing: Ideate and execute strategic networking opportunities, manage the event sales pipeline, and assist the team with the setup and breakdown of community events.
As Member Success Manager, You'll Need:
- 3–6 years of experience in sales, partnerships, business development, hospitality, or community management.
- A strong local network within the business and tech community.
- Proven track record in account management, pricing decisions, and growth initiatives.
- Exceptional organizational and multitasking skills with the ability to self-start and think creatively.
- Strong verbal and written communication skills for professional proposals and member relations.
- Experience overseeing or mentoring team members and executing at a strategic level.
- Proficiency in modern SaaS platforms, including Google Suite, Hubspot, and other CRM management.
- A College degree (four-year) is preferred, but not required.
- Passion and understanding for Kiln's mission, values, and entrepreneurial communities.
Personal Qualities
- People-first mindset
- High integrity and accountability
- Empathetic, dependable, and self-aware
- Entrepreneurial spirit
- Passion for building community
- Genuine alignment with Kiln's mission and values
At Kiln, you're not just running a workspace—you're building something meaningful. If you love bringing people together, leading with purpose, and creating unforgettable experiences—we'd love to meet you.
About Kiln
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