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Member Consultant Jobs (NOW HIRING)

STCU

Member Consultant

Post Falls, ID · On-site

$21.64 - $30.30/hr

Salary range: $21.64 - $30.30 per hour The Member Consultant creates unparalleled in-person experiences for existing and prospective consumer members that interface with STCU through our retail ...

STCU

Member Consultant

Post Falls, ID

$21.64 - $30.30/hr

Salary range: $21.64 - $30.30 per hour The Member Consultant creates unparalleled in-person experiences for existing and prospective consumer members that interface with STCU through our retail ...

Velocity Community Credit Union

Be Seen First

Member Consultant

Palm Beach Gardens, FL · On-site

$20 - $25/hr

We are currently looking for a Member Consultant. This individual will be responsible for providing the highest level of service while developing and expanding relationships by referring and cross ...

BECU

Member Consultant II

Burien, WA · On-site

$26 - $32.12/hr

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address ...

BECU

Member Consultant II

Seattle, WA · On-site

$26 - $28/hr

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address ...

BECU

Member Consultant II

Seattle, WA · On-site

$26 - $32.12/hr

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address ...

BECU

Member Consultant II

Auburn, WA · On-site

$26 - $32.12/hr

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address ...

BECU

Member Consultant II

Maple Valley, WA

$26 - $32.12/hr

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address ...

BECU

Member Consultant II

Covington, WA · On-site

$26 - $32.12/hr

As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address ...

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All JobsMember Consultant Jobs

Member Consultant information

See salary details

$10

$49

$118

How much do member consultant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for member consultant in the United States is $49.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $62.50 per hour, depending on experience, location, and employer.

How does a Member Consultant typically collaborate with other departments in a financial institution?

Member Consultants often work closely with departments such as lending, operations, and compliance to provide comprehensive support to members. They may coordinate with loan officers to process applications, communicate with back-office staff to resolve account issues, and partner with marketing teams to promote new products. This collaborative environment ensures members receive accurate information and seamless service. Building strong internal relationships is essential for efficiently addressing member needs and contributing to overall branch goals.

What is a Member Consultant?

A Member Consultant is a professional who assists clients or members—often in financial institutions like credit unions or banks—with their service needs. They provide guidance on products and services, process transactions, and help resolve account issues to ensure customer satisfaction. Member Consultants are typically knowledgeable about various account types, loans, and financial products, and are focused on building relationships and trust with members. Their role combines customer service, sales, and financial expertise to support members' financial well-being.

What is the difference between Member Consultant vs Customer Service Representative?

AspectMember ConsultantCustomer Service Representative
CredentialsTypically requires industry-specific certifications or experience in client relationsUsually requires basic customer service training or high school diploma
Work EnvironmentOften in financial, healthcare, or membership organizations, engaging directly with membersIn call centers, retail, or service desks, handling general customer inquiries
Employer & Industry UsageCommon in membership-based organizations, financial services, and healthcare sectorsWidespread across retail, telecom, and service industries

Member Consultants focus on building relationships with members, providing tailored advice, and managing memberships within specialized industries. Customer Service Representatives handle general inquiries, resolve issues, and support customers across various sectors. While both roles involve client interaction, Member Consultants typically require more industry-specific knowledge and certifications, emphasizing personalized service.

What are the key skills and qualifications needed to thrive as a Member Consultant, and why are they important?

To thrive as a Member Consultant, you need strong customer service skills, financial knowledge, and typically a background in banking, finance, or a related field. Familiarity with CRM systems, banking software, and compliance regulations is essential. Excellent communication, active listening, and problem-solving abilities make someone stand out in this role. These skills ensure effective support for members, foster trust, and drive satisfaction and retention in financial service environments.
More about Member Consultant jobs
Who are the top companies hiring for Member Consultant jobs? The top employers for Member Consultant jobs are:
What states have the most Member Consultant jobs? States with the most job openings for Member Consultant jobs include:
What job categories do people searching Member Consultant jobs look for? The top searched job categories for Member Consultant jobs are:
Member Consultant jobs near you
Infographic showing various Member Consultant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,425 per year, or $49.7 per hour.
MEMBER CONSULTANT

MEMBER CONSULTANT

SANDIA AREA FEDERAL CREDIT UNION

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Location: Paseo Del Norte/Wyoming Blvd
Schedule of Work: (not a remote or hybrid position)
- Monday to Friday: 8:30 AM to 5:30 PM
- Rotating Saturday: 9:00 AM to 1:00 PM
Please note that this schedule is subject to change as needed.
As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:
  • Comprehensive Medical, Dental, and Vision Insurance
  • Paid Short-Term Disability, Life Insurance, and AD&D
  • Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
  • Tuition Reimbursement for Professional Development
  • 401(k) Plan with Employer Match
  • Pension Plan for Long-term Security
  • Exciting Opportunities for Career Advancement

Overall Job Purpose
At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking.
Sandia Area Federal Credit Union is hiring a Member Consultant to join our branch team. This front-line role combines relationship-building with secure operational support to help our members achieve lifelong financial success.
Responsibilities include, but not limited to:
  • Consultative Service: Build member relationships, open accounts, and guide members through loan applications.
  • Transaction Accuracy: Securely handle cash, process financial transactions, and balance drawers flawlessly.
  • Goal Driven: Proactively identify financial needs to meet or exceed individual and branch performance goals.
  • Team Flexibility: Adapt to changing branch needs, assisting with opening, closing, and routine operations.
  • Regulatory Compliance: Adhere strictly to credit union policies, financial laws, BSA, and OFAC regulations.
  • Additional Responsibilities: Performs other job-related duties as assigned to support efficient branch operations and an exceptional member experience.

Knowledge, Skills, and Abilities (KSAs)
  • Expertise in member engagement, financial consulting, and transactional services with a strong understanding of financial institution operations and compliance.
  • Ability to analyze financial information, interpret credit reports, and provide appropriate banking recommendations tailored to member needs.
  • Proficiency in executing financial transactions with a high degree of accuracy, integrity, and attention to detail.
  • Ability to explain and recommend financial products using a consultative, member-first approach that prioritizes financial well-being.
  • Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment.
  • Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities.
  • Strong interpersonal and member service skills to cultivate meaningful relationships and deliver exceptional member experiences.
  • Adept at learning and utilizing new banking technologies, systems, and processes to enhance service delivery and operational efficiency.
  • Thorough understanding of regulatory compliance requirements and a demonstrated ability to adhere to established policies and procedures to ensure operational integrity.
  • Analytical and problem-solving skills to effectively resolve member concerns and operational challenges.
  • Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing branch environment.
  • Ability to perform essential branch operations
  • Must be able to transition from station to station as needed to serve members and lift up to 15 lbs.

Education and Experience Requirements
  • High school diploma or GED required.
  • Minimum of one year of customer service, financial services, or sales, preferably within a credit union or banking environment.

*** Please submit an employment application to www.sandia.org/careers ***
Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.
SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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