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Member Advisor Jobs (NOW HIRING)

PARK VIEW FEDERAL CREDIT UNION

Member Advisor

Broadway, VA · On-site

$19.16 - $23.42/hr

Come join our Member Advisor Team in our Contact Center , where you'll have the opportunity to make a positive impact on our members every day. Here are some of the responsibilities: * As a Member ...

REV Federal Credit Union

Member Advisor

Charleston, SC · On-site

Member Advisor The Member Advisor plays a vital role in building trusted financial relationships with our members through high-quality service, expert guidance, and operational excellence. This role ...

Hoosier Hills Credit Union

Member Advisor

Mitchell, IN · On-site

$22.08 - $29.43/hr

Member Advisor Mitchell Service Center - Mitchell, IN 47446 Salary Range $22.08 - $29.43 Hourly Travel Percentage Up to 25% Member Advisor Summary/Objective The Member Advisor (MA) is responsible for ...

REV Federal Credit Union

Member Advisor

Charleston, SC · On-site

Member Advisors are expected to serve as frontline experts in both transactional and consultative service, contributing to the overall success and efficiency of the branch. This role is accountable ...

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Member Advisor information

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How much do member advisor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for member advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a typical day look like for a member advisor in a credit union or financial institution?

A typical day for a Member Advisor involves assisting members with their financial needs, such as opening new accounts, processing loan applications, and providing guidance on products and services. Member Advisors often collaborate with other departments, like lending or investment teams, to address more complex member inquiries. They are responsible for building lasting relationships by delivering excellent customer service and identifying opportunities to enhance each member's financial well-being. The work environment is usually fast-paced, requiring strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a member advisor, and why are they important?

To thrive as a Member Advisor, you need strong customer service skills, knowledge of financial products, and typically a background in finance or business. Familiarity with CRM software, banking platforms, and sometimes certifications like NMLS or relevant financial training are commonly required. Excellent communication, problem-solving abilities, and attention to detail help build trust and rapport with members. These skills are essential to effectively address member needs, deliver tailored solutions, and uphold the organization's reputation for service excellence.

What is a member advisor?

A member advisor is a customer service professional who assists members or clients by providing information, resolving issues, and promoting services or memberships. They often work in environments like financial institutions, gyms, or membership organizations, requiring strong communication and problem-solving skills.
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Member Advisor jobs near you
Infographic showing various Member Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Member Advisor

PARK VIEW FEDERAL CREDIT UNION

Broadway, VA • On-site

$19.16 - $23.42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

We are looking for someone who is passionate about working with members to improve their financial lives while growing their own career. Come join ourMember Advisor Team in our Contact Center, where you'll have the opportunity to make a positive impact on our members every day.

Here are some of the responsibilities:

  • As a Member Advisor, you would work directly with Park View members on a wide variety of services (some examples include transactions, accounts, online banking, and cards) and advise them how to best use our products and services to meet personal financial goals.
  • Member Advisors build relationships with our members. When members have a financial need, we want them to think of Park View first, because you have already shown them you are an active listener and can help solve their problems.
  • Member Advisors must learn a lot about our products and services to help members determine which will help them reach their goals. We have a great training program in place to get you there, but it takes a lot of effort on your part.
  • We are also looking for someone who would enhance our already great work environment. Someone who loves working as a team, solving problems, learning new things, being creative, working hard, and having fun while doing so.

The budgeted pay range for this role is $19.16 - $23.42, depending on qualifications** (Our typical Member Advisor pay at hire is $22.80). **All Member Advisors are eligible to participate in an advanced training program that provides up to nearly a 12% increase in base pay upon successful completion.

What We Offer:

At Park View Federal Credit Union, we recognize that benefits are an important part of an employee's compensation package. We strive to maintain excellent and competitive benefits. Below is a brief overview of what we offer to employees.

  • Health Insurance - for most plans, Park View pays the entire premium for Full-Time employees and coverage begins first of the month following your first day of employment!
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • 401k Retirement Account with a generous matching program
  • Education Reimbursement Program
  • Wellness Allowance of up to $250to be used for health-related products, activities, and health club fees
  • PTO for vacation, sick, or personal leave and an additional paid Volunteer Day to be used for community service
  • Paid Holidays - including your birthday!

What else does it take to be a Member Advisor?

  • A college education Bachelor's degree preferred.
  • Must be friendly and represent the credit union in a professional and positive manner.
  • Competence with computer technology.
  • A high level of accuracy and attention to detail.
  • A desire to learn and progress.
  • Ability to be flexible with hours and days off. We try to accommodate your needs but must be fully staffed and ready to serve members Monday through Saturday. Our full-time work week is around 40 hours.
  • Knowledge of and experience with financial products and services is a big plus. This includes sound management of personal finances, too.

What kind of experience can be translated into success?

  • Six months to two years of related experience is required. Our team includes those who have worked in schools, resorts, grocery stores, and a variety of roles including management. If you have successfully worked in a customer service role and left others better off for having interacted with you, we would love to hear from you!

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