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Member Advisor Jobs (NOW HIRING)

Member Advisors are expected to serve as frontline experts in both transactional and consultative service, contributing to the overall success and efficiency of the branch. This role is accountable ...

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Member Advisor information

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$12

$25

$45

How much do member advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for member advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member advisor, and why are they important?

To thrive as a Member Advisor, you need strong customer service skills, knowledge of financial products, and typically a background in finance or business. Familiarity with CRM software, banking platforms, and sometimes certifications like NMLS or relevant financial training are commonly required. Excellent communication, problem-solving abilities, and attention to detail help build trust and rapport with members. These skills are essential to effectively address member needs, deliver tailored solutions, and uphold the organization's reputation for service excellence.

What is a member advisor?

A member advisor is a professional who assists members of an organization or service by providing information, support, and guidance related to membership benefits, account management, and services. They often work in customer service environments, requiring strong communication skills and knowledge of the organization's offerings.

What does a typical day look like for a member advisor in a credit union or financial institution?

A typical day for a Member Advisor involves assisting members with their financial needs, such as opening new accounts, processing loan applications, and providing guidance on products and services. Member Advisors often collaborate with other departments, like lending or investment teams, to address more complex member inquiries. They are responsible for building lasting relationships by delivering excellent customer service and identifying opportunities to enhance each member's financial well-being. The work environment is usually fast-paced, requiring strong communication and problem-solving skills.
More about Member Advisor jobs
What states have the most Member Advisor jobs? States with the most job openings for Member Advisor jobs include:
Infographic showing various Member Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Member Advisor Part-Time

TRUE Community Credit Union

Jackson, MI • On-site

$17 - $18.50/hr

Part-time

Retirement, PTO

Posted 7 days ago


Job description

Member Advisor
Every member has a story. Join a team that's dedicated to helping people write their next chapter.
TRUE Community Credit Union in Downtown Jackson is looking for a part-time Member Advisor who enjoys
helping others, building relationships, and making a positive impact every day. Whether you're
helping someone open their first account, navigate a financial decision, or celebrate a personal
milestone, you'll play an important role in creating the kind of experiences members remember long
after they leave.
As our part-time Member Advisor, you will earn $17.00-$18.50 per hour and enjoy great benefits,
including: Employee Assistance Program, PTO, growth opportunities, 12 paid holidays, a 401(k) with
company match, pension, gym membership reimbursement, and a tuition reimbursement program.
OUR IDEAL MEMBER ADVISOR
  • High school diploma or GED
  • 1+ year of retail, cash handling, banking, customer service, sales, or related experience is
    preferred

WHAT THIS MEMBER ADVISOR POSITION ENTAILS
This part-time opportunity offers up to 29 hours per week with Monday through Friday shifts
beginning as early as 8:00 a.m. and ending around 5:15 p.m., along with 2-3 Saturdays per month from
8:45 a.m. to 1:15 p.m.
As our Member Advisor, you'll forge meaningful relationships with members, seamlessly
process transactions, and efficiently open and maintain accounts while guiding individuals through
loan applications. You will actively assist people in discovering financial solutions tailored to their
goals, all while delivering exceptional service that leaves a lasting impression. Throughout your
interactions, you will identify opportunities to safeguard members from fraud, confidently navigate
multiple systems, and connect them with products and services designed to enhance their financial
well-being. Each interaction will become a valuable chance to build trust and brighten someone's day,
making a positive difference in their lives.
WHO WE ARE & WHAT WE DO
At TRUE Community Credit Union, we do more than provide financial services. We help people build
brighter futures, strengthen communities, and create legacy-defining moments that last for
generations. When you join our team, you'll be part of a purpose-driven organization that believes in
putting people first and creating legacy-defining moments for the members, communities, and
teammates we serve. Our culture is built on collaboration, inclusion, trust, growth, and genuine care
for one another, with a strong commitment to empowering employees to share ideas, embrace new
opportunities, and make a meaningful impact every day. We celebrate successes, support
professional development, welcome authentic feedback, and foster an environment where
differences are valued and everyone has a place to belong. If you're looking for a career with a
mission-focused organization that invests in its people and encourages you to be your best self,
there's a place here for the TRUE you.
READY TO JOIN OUR TEAM?
The next great chapter of your career could begin with just a few clicks. Our mobile-friendly
Member Advisor application is quick, simple, and easy to complete. Apply today and bring your talents
to a team that's passionate about helping people thrive.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.