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Medication Adherence Jobs in Michigan (NOW HIRING)

Shields Health Solutions

Lead Pharmacy Technician

Portage, MI · On-site

$17.75 - $22/hr

We're hiring a Pharmacy Liaison -a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy ...

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All JobsMedication Adherence JobsMedication Adherence Jobs in Michigan

Medication Adherence information

See Michigan salary details

$11

$15

$20

How much do medication adherence jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for medication adherence in Michigan is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Medication Adherence role and how are they typically addressed?

Professionals in Medication Adherence frequently encounter challenges such as patients forgetting doses, managing complex medication schedules, or dealing with concerns about side effects. Overcoming these difficulties often involves providing patient education, setting up reminders, and tailoring adherence strategies to individual needs. Team members work closely with pharmacists, physicians, and sometimes family members to create supportive plans that encourage compliance. Regular follow-ups and clear communication are key to building trust and empowering patients to maintain their medication routines. This collaborative, patient-centered approach helps reduce hospital readmissions and improves overall treatment outcomes.

What are the key skills and qualifications needed to thrive in the Medication Adherence position, and why are they important?

To thrive in a Medication Adherence role, you need a background in pharmacy, nursing, or healthcare support, coupled with strong knowledge of medication regimens and patient education. Familiarity with medication management software, electronic health records (EHR), and, in some cases, certification as a pharmacy technician or similar credential is often required. Excellent interpersonal communication, attention to detail, and motivational skills are essential for engaging patients and supporting adherence. These skills help ensure patient safety, better health outcomes, and effective coordination within healthcare teams.

What is a Medication Adherence job?

A Medication Adherence job focuses on helping patients take their prescribed medications correctly and consistently. Professionals in this role work with patients, healthcare providers, and pharmacies to address barriers such as forgetfulness, side effects, or cost concerns. They may provide education, reminders, and support to improve adherence and health outcomes. This role is common in healthcare settings, including pharmacies, hospitals, and insurance companies.

What are popular job titles related to Medication Adherence jobs in Michigan? For Medication Adherence jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Medication Adherence jobs in Michigan look for? The top searched job categories for Medication Adherence jobs in Michigan are:
Medication Adherence jobs near you
Infographic showing various Medication Adherence job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $31,920 per year, or $15.3 per hour.
Medicare Quality Pharmacy Specialist

Medicare Quality Pharmacy Specialist

Spectrum Health

Grand Rapids, MI • Remote

$19.75 - $25.50/hr

Full-time

Medical, Vision, Retirement

Posted 13 days ago

Job description

This is a fully remote position with set working hours of 8:00 AM to 5:00 PM Eastern Standard Time.
Job Summary

The Medicare Quality - Pharmacy Specialist is responsible for conducting high-volume outbound member outreach calls to support Medicare Stars programs.

This position is primarily phone-based, with the majority of the workday dedicated to making and receiving calls with Medicare members, pharmacies, and healthcare providers.

The Specialist plays a key role in improving medication adherence, closing care gaps, and supporting CMS quality initiatives through member education and care coordination with clinical pharmacists. Success in this role requires strong communication skills, attention to detail, and the ability to meet daily productivity and quality performance standards in a structured call center environment.

Essential Functions

  • Conduct high-volume outbound member outreach calls to address medication adherence gaps and improve Medicare Star measure performance (e.g., diabetes, hypertension, statin).

  • Educate members on the importance of medication adherence and assist in overcoming barriers (e.g., transportation concerns, setting up refill reminders).

  • Assist members in understanding their pharmacy benefits and refer to appropriate internal teams when needed (e.g., Care Management, Mail Order Pharmacy).

  • Identify and assist in resolving pharmacy billing issues or access barriers impacting adherence outcomes.

  • Process medication refill requests and coordinate communication between members, pharmacies, and providers.

  • Identify and transfer members to a license clinical pharmacist to resolve medication-related issues and improve member outcomes.

  • Assist in the administration of the Medication Therapy Management (MTM) program which includes scheduling CMRs, processing opt-outs, and other activities assigned to support program.

  • Document all outreach activities accurately and in accordance to departmental standards.

  • Meet or exceed daily productivity, call volume, quality, and documentation accuracy targets.

  • Ensure compliance with CMS requirements, HIPAA regulations, and organizational requirements.

  • Participate in team meetings and quality improvement initiatives aimed at enhancing Medicare Star Ratings and member experience.

  • Support special projects and organizational initiatives as assigned.

Qualifications

Required

  • 2+ years of pharmacy technician experience (retail, managed care, PBM, mail order, specialty, or call center)

  • Strong verbal communication skills with the ability to effectively engage Medicare beneficiaries.

  • Ability to work in a high-volume, production-driven call environment with extended time on the phone.

  • Demonstrated ability to meet productivity and quality performance expectations.

  • Strong organizational skills and attention to detail.

  • Basic proficiency in Microsoft Office applications.

Preferred

  • Bachelors degree or equivalent

  • Active Michigan pharmacy technician license and NABP Certified Pharmacy Technician (CPhT) certificate

  • Experience supporting Medicare Stars medication adherence measures

  • Experience in Medicare Advantage programs

  • Call center or outbound outreach experience

  • Knowledge of CMS Stars, CAHPS, and adherence-related quality metrics

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.


How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1231 E Beltline Ave NE - Grand Rapids

Department Name

Clinical Pharmacy Government Products - PH Managed Benefits

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. - 5 p.m. EST

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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