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Medication Adherence Program Manager Jobs (NOW HIRING)

Medication Adherence Technician-12

Miami, FL · On-site

$15.25 - $18.75/hr

Assists with training programs for clinical personnel involved in Part D HEDIS measures in the ... Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ...

Medication Adherence Technician-12

Miami, FL · On-site +1

$15.25 - $18.75/hr

Assists with training programs for clinical personnel involved in Part D HEDIS measures in the ... Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ...

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Medication Adherence Program Manager information

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How much do medication adherence program manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for medication adherence program manager in the United States is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.75 per hour, depending on experience, location, and employer.

What does a Medication Adherence Program Manager do?

A Medication Adherence Program Manager is responsible for developing, implementing, and overseeing programs that help patients take their medications as prescribed. They work closely with healthcare providers, pharmacists, and patients to identify barriers to adherence and create strategies to overcome them. Their role includes monitoring patient progress, analyzing data on medication usage, and ensuring compliance with healthcare regulations. By improving medication adherence, they help enhance patient outcomes and reduce healthcare costs.

What are some common challenges faced by a Medication Adherence Program Manager and how are they typically addressed?

A Medication Adherence Program Manager often encounters challenges such as engaging diverse patient populations, addressing barriers to medication access, and coordinating among multidisciplinary healthcare teams. To overcome these, managers develop tailored patient education strategies, implement reminder systems, and collaborate closely with pharmacists, nurses, and physicians. Effective use of data analytics to identify at-risk patients and ongoing staff training also play key roles in improving program outcomes.

What are the key skills and qualifications needed to thrive as a Medication Adherence Program Manager, and why are they important?

To thrive as a Medication Adherence Program Manager, you need a background in pharmacy, public health, or healthcare management, often with a relevant degree and experience in patient care or program coordination. Familiarity with medication management systems, electronic health records (EHRs), and data analytics tools is typically required. Strong leadership, communication, and problem-solving skills help in motivating teams and effectively engaging patients. These skills are vital for developing strategies that improve medication adherence rates and overall patient outcomes.

What are popular job titles related to Medication Adherence Program Manager jobs?

For Medication Adherence Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Medication Adherence Program Manager job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% In-person, 4% Hybrid, and 5% Remote job distribution, with an average salary of $36,622 per year, or $17.6 per hour.

Team Lead, Pharmacy Medication Adherence Program (MST/PST)

Phoenix, AZ • On-site

ArchWell Health
Outpatient Health Care • 11 - 50 employees

$18.75 - $23.25/hr

Full-time

Posted 19 days ago


ArchWell Health rating

8.0

Company rating: 8.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

3rd of 247 rated social care providers


Job description

Job Summary:
The Team Lead, Pharmacy Medication Adherence Program is an important colleague of ArchWell Health Pharmacy Team. Reporting to the Clinical Pharmacy Manager, Medication Adherence, this role will be leading a team of Pharmacy Technicians providing support and collaborating with other healthcare team members in a virtual environment to optimize the pharmaceutical care access for our members. This individual will provide and coordinate training when onboarding new team colleagues, ensure smooth daily operations of the team, and support clinical programs per existing protocols and assist members with navigating the medication use aspects, including reviewing components of their plan benefits. An ideal candidate will have a deep understanding of Pharmacy Medication Adherence workflow and Medicare Advantage prescription benefits, possess strong attention to detail, and be driven by a passion to empower team colleagues.
Duties/Responsibilities:
  • Provide operations oversight of Centralized Medication Adherence Program Pharmacy Technicians, including maintaining training and periodic competency evaluation
  • Coordinate and conduct trainings to new Pharmacy Technicians during onboarding process
  • Participate in the hiring process of new colleagues as needed
  • Optimize operational Centralized Medication Adherence Program workflow as needed
  • Assist with other pharmacy departmental clinical programs or initiatives as the need arises
  • Conduct telephonic outreaches and answer incoming calls regarding medication use, including but not limited to medication adherence, refill request, and medication clarification
  • Obtain member's permission and place refill requests with pharmacies via phone or web systems
  • Access medication adherence gap portals or lists and review member's medical chart notes to determine appropriate action
  • Review pharmacy refill requests needs and take next steps to ensure member's needs are met
  • Collaborate with other pharmacy staff, providers, and their care teams as needed to resolve any issues or discrepancies related to medication use
  • Ensure that all tasks are completed timely, documented accurately, and in accordance with regulations (including HIPAA) and organizational standards
  • Attend staff meetings and provide input into current trends, process evaluation, and quality improvement
  • Additional duties, as assigned

Required Skills/Abilities:
  • High degree of emotional intelligence and integrity, resilient and focused work ethic, with adaptability to handle frequent changes with a positive attitude
  • Ability to lead and mentor colleagues effectively and respectfully
  • Self-starter with the ability to think creatively and work effectively
  • Excellent customer service, including telephone etiquette skills, active listening skills, and the ability to follow-through with patients or staff members
  • Strong attention to detail and possessing good alpha/numeric data entry skills with minimal errors
  • Intermediate proficiency in Microsoft Office Suite products including Word, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability to travel on occasion for company meetings

Education and Experience:
  • High school diploma or equivalent education (GED) required
  • Registered Pharmacy Technician with a state board of pharmacy
  • Minimum of five (5) years of experience as a Pharmacy Technician, with a minimum of one (1) year of CMS Quality measures or Medication Adherence required
  • Leadership or managerial experience a plus
  • Experience working with geriatric patients or a medication adherence program is a plus
  • Embodies and serves as a role model of ArchWell Health's Values:
    • Be compassionate
    • Strive for excellence
    • Earn trust
    • Show respect
    • Stay resilient
    • Always do the right thing

About ArchWell Health:
At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.
Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We're passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

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About ArchWell Health

Sourced by ZipRecruiter

At ArchWell Health, we help our members lead healthier lives through superior senior primary care and stronger patient-to-doctor relationships. You’ll find plenty of reasons to love being an ArchWell Health member. You’ll also discover that they add up to something huge—a healthier and happier you.

Industry

Outpatient health care

Company size

11 - 50 Employees

Headquarters location

Nashville, TN, US

Year founded

2020