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Medical Spa Receptionist Jobs in Springfield, IL

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the ... Enter all medical service charges in patient's ledger with accurate date and insurance ER coding

Arc at Sangamon valley

Receptionist

Springfield, IL · On-site

$15 - $17/hr

The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties. ESSENTIAL DUTIES AND ...

Catholic Charities

Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

Previous receptionist, administrative, customer service, or social services experience preferred. * Strong computer skills, Microsoft Office proficiency is expected. * Excellent verbal and written ...

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling ...

H&R Block

Receptionist - Franchise Location

Lincoln, IL · On-site

$16 - $19/hr

Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

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Medical Spa Receptionist information

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How much do medical spa receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for medical spa receptionist in Springfield, IL is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.04 per hour, depending on experience, location, and employer.

What does a medical spa receptionist do?

As a medical spa receptionist, your duties and responsibilities involve a variety of administrative and customer service tasks at a medical spa, where clients may receive laser skin therapy, permanent hair removal, liposuction, facial fillers, and other cosmetic treatments. You answer incoming phone calls, schedule appointments for clients, process billing paperwork, and ensure that the office and spa remain stocked with inventory. You also provide customer service to clients at various stages of their visit. You greet them when they arrive, help prep them for medical treatments as needed, and coordinate future appointments. You also collect payments and provide information to clients regarding any treatments that the medical spa offers.

What does a medical spa receptionist do?

A Medical Spa Receptionist is responsible for greeting clients, scheduling appointments, answering phones, and providing general information about the spa's services. They manage client records, handle payments, and ensure the front desk operates smoothly. Additionally, they may assist with marketing efforts and maintain a welcoming, professional environment. Their role is crucial in creating a positive first impression and supporting both clients and staff.

What are the key skills and qualifications needed to thrive as a medical spa receptionist, and why are they important?

To thrive as a Medical Spa Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, point-of-sale systems, and electronic medical records is typically required. Outstanding communication, professionalism, and the ability to multitask in a fast-paced environment are essential soft skills for this role. These abilities ensure a smooth client experience, efficient spa operations, and positive first impressions that are critical for client retention and satisfaction.

What are some common challenges faced by medical spa receptionists and how can they be managed?

Medical Spa Receptionists often juggle multiple responsibilities, including managing appointment schedules, handling sensitive client information, and ensuring a welcoming environment. One common challenge is balancing front desk duties with administrative tasks during peak hours, which can be managed through effective time management and communication with the team. Additionally, receptionists may encounter clients with high expectations or privacy concerns, so maintaining professionalism and discretion is essential. Regular training on spa protocols and customer service skills can help address these challenges and enhance the overall client experience.

What is the difference between Medical Spa Receptionist vs Medical Assistant?

AspectMedical Spa ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification or diploma often preferred
Work EnvironmentFront desk, patient check-in/out, scheduling in medical spa settingsClinical settings, assisting with procedures, patient prep
Job ResponsibilitiesGreeting clients, managing appointments, administrative tasksAssisting providers, preparing treatment rooms, basic patient care

The Medical Spa Receptionist primarily handles administrative duties and client interactions at the front desk, while the Medical Assistant performs clinical tasks and supports medical procedures. Both roles are essential in a medical spa environment but differ in their focus and required training.

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Medical Spa Receptionist jobs near you
Infographic showing various Medical Spa Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,505 per year, or $17.6 per hour.

Optical Receptionist

Springfield, IL • On-site

Vision Care Associates
See more jobs at Vision Care Associatesexternal

$15.50 - $20.50/hr

Other

Posted 27 days ago

Job description

Apply Now
Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:

  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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