Medical Science Liaison Manager Jobs in Raleigh, NC

As a Medical Science Liaison (MSL) Lead with bioMerieux, you will play an important role in fostering relationships with internal and external stakeholders in your designated geographical area. This is a multifaceted role that combines scientific expertise, field medical affairs responsibilities, people and team management. Your position oversees an area team of field-based Medical Science Liaisons (MSL) who support bioMerieux Microbiology, Molecular, and Immunoassay portfolios.

Medical Science Liaison and Lead responsibilities include engaging with leading experts in the field to develop and maintain peer-to-peer relationships with Key Opinion Leaders (KOLs), and Healthcare Providers (HCPs) in areas relevant to infectious diseases and diagnostics. This role is key in providing scientific and clinical expertise on diagnostic products to internal and external stakeholders.

You will lead and mentor a regional team of MSLs, providing guidance on scientific engagement, medical education, insights gathering, and professional development. You will support your team to develop and implement strategic individual plans aligned with US and Global medical affairs objectives. MSL Lead is committed to successful area execution of field tactics as outlined by US Medical Affairs strategic planning process and is responsible for aggregating and communicating area activity and insights to demonstrate alignment with strategic plan.

As a regional leader within the US Medical Affairs organization, the MSL Lead collaborates regularly with cross-functional teams, including leadership from field sales, marketing, global medical affairs, customer support teams, and other functions within US Medical Affairs.

Primary Duties
KOL Engagement & Relationship Building

• Develop and maintain a strong, collaborative network of relationships with KOLs, HCPs, and key stakeholders in your Area.
• Mentor and develop area MSL team in competencies to build a network of KOLs and HCPs
• Report regularly on KOL development progress for the designated geographic area
• Cultivate partnerships with thought leaders to support the company's medical strategy and therapeutic objectives and mentor area team in the development of key partnerships
• Engage in ongoing scientific discussions to share relevant data and insights, fostering trust and facilitating mutual understanding with internal and external stakeholders

Medical Education & Scientific Presentations

• Present scientific information on bioMerieux products and therapeutic areas, in alignment with the company's strategic priorities, to internal and external audiences
• Coordinate team MSL activities across assigned geographic designation in alignment with strategic priorities
• Mentor and coach new and current team members in territory management, delivery of scientific presentations, and strategic delivery of medical education to regional stakeholders in alignment with medical plans

Insights Gathering & Reporting

• Collect and analyze insights from team across designated geographic region to inform internal strategic direction
• Provide detailed feedback to medical affairs leadership on area trends, impactful findings, and evidence gaps as identified through regional team insight-gathering activities
• Collaborate with other regional MSL Leads to understand, interpret, and relay field insights to key internal stakeholders
• Coach and mentor a team of MSLs to effectively gather insights as outlined in individual medical plans, and in alignment with US and Global medical objectives

Scientific Literature Review & Evidence-Based Information

• Stay up to date with the latest research and scientific publications in relevant disease areas
• Review and interpret scientific data to effectively communicate product and disease state information to internal teams and external stakeholders
• Coach and develop team to effectively appraise and interpret scientific literature, including the development of Sr. MSLs who serve as key peer mentors for junior MSL team members

Regional Conference Engagement

• Support strategic plan to identify and designate area team attendance at relevant regional medical and scientific conferences within your assigned geographic area, to network with KOLs, gather insights, and share bioMerieux's latest advancements
• Utilize these opportunities to strengthen relationships and stay informed about emerging trends in the medical field

Collaboration with Internal Teams

• Work closely with cross-functional teams (e.g., U.S. and Global Medical Affairs, Sales, Marketing, CSO, Regulatory Affairs) to align on company goals and share insights that impact strategic direction
• Actively participate and mentor team members' participation in integrated medical teams, and foster effective communication between integrated teams and area MSL team
• Ensure alignment and execution of priority tactics outlined in integrated medical planning
• MSL lead has a demonstrated ability to understand the needs and trends of a geographic area

Team Leadership Responsibilities

• Recruit and onboard new team members within a designated geographic area, to align with regional medical and business needs
• Conduct performance assessments throughout the year and address concerns in partnership with the Associate Director and Human Resources Business Partner
• Collaborate with other area MSL and Product Leads as well as Medical Education and Training manager to support new hire training pathway
• Ensure ongoing competency and compliance with team field medical affairs activities, as assessed through field ride-alongs, coaching, and auditing of CRM activity
• Work with team members to identify professional development plans
• Model compliance with bioMerieux's professional standards and ethical decision-making practices

Administrative Responsibilities

• Complete necessary administrative tasks, including expense reporting, internal training, vendor credentialing, data entry and review, and maintain accurate records
• Maintain administrative oversight of area MSL team to ensure timely and compliant completion of expense reports, internal training, CRM documentation, and other administrative requirements
• Ensure team complies with and follows all regulatory and company-specific guidelines when documenting insights, providing scientific information, and submitting reports

Tools & Technology Proficiency

• Demonstrate proficiency with relevant tools and software such as CRM, Microsoft Office (Teams, PowerPoint, OneNote, Word, Excel, Outlook, etc.)
• Perform all work in compliance with company quality procedures and standards
• Perform other duties as assigned

Supervisory Responsibilities

• Direct supervision: 1-5 employees
• Scope includes both short-term operational decisions with little oversight and long-term strategic decisions with supervisory review

Qualifications
Required Education, Training and Experience

• Bachelor's degree required in life sciences, healthcare or clinical sciences.
• 6+ years of relevant clinical, laboratory, or healthcare experience, with experience demonstrating progressive leadership, influence, or responsibility.
• Clinical or clinical laboratory experience required. Relevant clinical experience may include patient-focused practice in areas such as infectious disease, critical care, emergency medicine, pharmacy, or other hospital/health-system settings. Relevant clinical laboratory experience includes roles involving clinical microbiology, diagnostic testing, laboratory medicine, or oversight/management of a hospital clinical laboratory.
• Candidates should demonstrate the ability to lead and develop others, and translate their clinical/scientific expertise into a field medical environment.

Preferred Education, Training and Experience

• Advanced degree strongly preferred: PhD, PharmD, NP, PA, MS/MLS/DCLS, MD/DO, or similar relevant advanced degree.
• MSL/field medical affairs experience preferred, particularly experience involving HCP/KOL engagement, scientific/medical education, insights gathering, and field-based medical strategy.
• Clinical microbiology board certification or similar relevant clinical laboratory credential is preferred for candidates whose background is primarily in clinical laboratory medicine.
• Experience in infectious disease diagnostics, microbiology, molecular diagnostics, immunoassay, or related diagnostic areas is preferred.

Knowledge, Skills, and Abilities

• Consistently upholds and reflects the core ethical principles and values that bioMerieux promotes
• Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement
• Effective Presentation Skills, including the ability to present technical data
• Ability to work cross-functionally
• Organizing work and resources efficiently
• Functional skills including critical thinking, adaptability, time management, communication, problem-solving, and digital literacy
• Skilled in MS Office tools (Outlook, Teams, Word, Excel) at an intermediate level
• Knowledge and understanding of the regional health system landscape is desired
• Demonstrated ability to lead and inspire teams with an analytical and strategic mindset
• Deep scientific and clinical knowledge in diagnostics; knowledge of the infectious disease diagnostics market preferred

Working Conditions & Physical Requirements

• Domestic travel: 70%
• International travel: 0%

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [emailprotected].
BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at (385) 770-1132, by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).