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Medical Receptionist Jobs in Springfield, TN (NOW HIRING)

Medical Receptionist

Lebanon, TN · On-site

$18 - $22/hr

Join our clinic as a Medical Receptionist. You'll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization ...

Medical Receptionist

Nashville, TN

$16 - $19.25/hr

Nashville, TN 37212 As a Medical Receptionist / Surgical Scheduler at Urology Associates , you'll play a key role in welcoming patients, checking them in for their appointments, and managing referral ...

Registration of clients in the electronic medical record * Excellent Customer Service to promote a service environment for individuals in need of behavioral health and/or co-occurring services that ...

Registration of clients in the electronic medical record * Excellent Customer Service to promote a service environment for individuals in need of behavioral health and/or co-occurring services that ...

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Medical Receptionist information

See Springfield, TN salary details

$10

$16

$21

How much do medical receptionist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for medical receptionist in Springfield, TN is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.17 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.

What are the most commonly searched types of Medical Receptionist jobs in Springfield, TN?

The most popular types of Medical Receptionist jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Medical Receptionist jobs?

Cities near Springfield, TN with the most Medical Receptionist job openings:

Infographic showing various Medical Receptionist job openings in Springfield, TN as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,784 per year, or $16.7 per hour.

Medical Receptionist

Nephrology Associates

Lebanon, TN • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Job description:

Join our clinic as a Medical Receptionist. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.

Key Responsibilities

  • Greet patients, verify appointments, and complete check-in/check-out in the EHR.
  • Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
  • Verify insurance eligibility and benefits; accurately capture payer details.
  • Collect and update patient demographics and documentation; ensure HIPAA compliance.
  • Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
  • Triage and route calls and messages promptly to the right clinical/administrative staff.
  • Maintain organized records and filing systems; support general office tasks (scanning, data entry).
  • Contribute to a warm, efficient front office that reflects our commitment to patient care.
  • This role requires a willingness to travel to other offices as needed.

Required Qualifications

  • Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
  • Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
  • Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
  • Strong computer skills (Microsoft Word, Excel); accurate typing (10-key preferred).
  • Demonstrated HIPAA compliance, discretion, and professionalism.
  • Excellent communication, customer service, and phone etiquette.
  • Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.

Preferred

  • Bilingual abilities to serve diverse patient populations.
  • Prior clinic or hospital front-desk experience preferred.

What You’ll Gain

  • A supportive, patient-first team environment focused on professionalism, compassion, and growth.
  • The opportunity to make a daily impact on patient experience and clinic efficiency.

Join our team today and help every patient feel welcomed and cared for from the moment they arrive.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Monday - Friday, 8:00 AM to 4:30 PM