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Medical Receptionist Receptionist Jobs in Santa Rosa, CA

RadNet

Medical Receptionist

Santa Rosa, CA · On-site

$23/hr

Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: * Comprehensive Medical, Dental and Vision coverages. * Health Savings Accounts with employer ...

RadNet

Medical Receptionist

Santa Rosa, CA

$23 - $26/hr

Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: * Comprehensive Medical, Dental and Vision coverages. * Health Savings Accounts with employer ...

RadNet

Medical Receptionist

Santa Rosa, CA · On-site

$23 - $26/hr

Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: * Comprehensive Medical, Dental and Vision coverages. * Health Savings Accounts with employer ...

Brookdale Hockessin

Receptionist

Santa Rosa, CA · On-site

$18.21 - $21.13/hr

Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts ... Receptionists greet all visitors entering the community, answer questions, ensure visitors sign ...

Brident Dental & Orthodontics

Receptionist

Santa Rosa, CA · On-site

$17.25 - $22.75/hr

Receptionist Position As a receptionist you are the face of the practice, this is a fantastic ... Medical and dental insurance * Vision coverage * 401K plan * Highly competitive salaries

Brookdale Senior Living, Inc.

Receptionist

Santa Rosa, CA · On-site

$18.21 - $21.13/hr

Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts ... Receptionists greet all visitors entering the community, answer questions, ensure visitors sign ...

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Medical Receptionist Receptionist information

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$12

$19

$25

How much do medical receptionist receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for medical receptionist receptionist in Santa Rosa, CA is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Medical Receptionist Receptionist vs Medical Secretary?

AspectMedical Receptionist ReceptionistMedical Secretary
CredentialsHigh school diploma, certification often preferredHigh school diploma, certification may be required
Work EnvironmentFront desk in clinics, hospitals, healthcare officesAdministrative offices within healthcare facilities
Employer & IndustryMedical practices, clinics, hospitalsHospitals, clinics, healthcare organizations
Primary ResponsibilitiesScheduling, patient check-in, answering callsManaging correspondence, medical records, appointment scheduling

While both roles support healthcare operations, Medical Receptionists focus on patient intake and front desk duties, whereas Medical Secretaries handle administrative tasks like record management and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

How do you become a medical receptionist?

To become a medical receptionist, individuals typically need a high school diploma or equivalent and should develop skills in customer service, communication, and basic computer use. Some employers prefer candidates with previous experience in healthcare settings or familiarity with medical office software; certification is not usually required but can enhance job prospects.

What does a medical receptionist do in a medical office?

A medical receptionist manages patient appointments, checks in patients, updates medical records, and handles phone calls and billing. They often use electronic health record (EHR) systems and must communicate effectively with patients and healthcare staff. The role requires organizational skills and attention to detail to ensure smooth office operations.

What are popular job titles related to Medical Receptionist Receptionist jobs in Santa Rosa, CA?

For Medical Receptionist Receptionist jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Medical Receptionist Receptionist jobs in Santa Rosa, CA look for?

The top searched job categories for Medical Receptionist Receptionist jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Medical Receptionist Receptionist jobs?

Cities near Santa Rosa, CA with the most Medical Receptionist Receptionist job openings:

Medical Receptionist Receptionist jobs near you
Infographic showing various Medical Receptionist Receptionist job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,270 per year, or $19.4 per hour.

MEDICAL RECEPTIONIST

Santa Rosa, CA • On-site

SANTA ROSA COMMUNITY HEALTH
Health Care and Social Assistance • 501 - 1,000 employees

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Paid breaks

Learn more about SANTA ROSA COMMUNITY HEALTHexternal

$22 - $25.74/hr

Full-time

Re-posted 7 days ago

Job description

This position provides much of the clinics daily communication and reception support. The Medical Receptionist provides phone & reception support to patients and may be assigned in only one of these two work areas at a time. The Medical Receptionist provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem solving for patients to ensure that their health care is provided in the most effective and timely manner possible. This position is the essential point for accurate data entry regarding patient demographics and insurance.
Hourly Range $22.00-$25.74 DOE
Duties and Responsibilities:
Responsibilities in RECEPTION Area:
  • Checks in patients, runs insurance eligibility, acquires patient financial status, collects co-pays as appropriate or collects fees from patients eligible for the sliding scale. Collects fees at discharge for services added during visit.
  • Consistently delivers excellent customer service by putting the patient first, speaking with them respectfully and kindly, and by doing their best to meet patient needs.
  • Demonstrates excellent teamwork by helping members of team with workload.
  • Performs pre-registration and confirmation calls for clinic.
  • Supports administering patient surveys.
  • Updates and verifies patients previous balance and initiates a collection plan for patient.
  • Registers new patients, obtaining personal, financial and other required information. Completes patient information and demographic information fields in electronic medical record and scans in appropriate paperwork.
  • Reconciles cash receipts daily.
  • Schedules appointments for walk-in patients, follow up appointments and appointment requests made by phone.
  • Records patient no-shows and cancellations.
  • Provides information about health services and program eligibility, including MediCal, refers uninsured patient to the Application Assistant.
  • Reports any patient concerns or complaints to supervisor.
  • Assists in the maintenance of reception area/waiting room: maintains safe and welcoming environment by updating patient communication and educational materials available, reporting damage of furniture and equipment to supervisor, and monitoring good patient flow; keeps patient informed of status while waiting.
  • May be trained and expected to provide community resource information to patients.
  • Helps with scheduling for CPSP providers and health educators, Mental Health providers and group medical visits. Maintains updated calendar of services offered including support groups, group medical visits, classes, etc. Assists in providing information to patients.
  • Assists patients with completing required paperwork.
  • Other duties as assigned.

Responsibilities in PHONE Area:
  • Answers all incoming phone calls and directs them to appropriate individual or department.
  • Makes appointments as directed by appointment policies.
  • Routes new patients through new patient process.
  • Routes triage calls to appropriate RN.
  • Provides clinical staff with timely and clear communication regarding patient needs.
  • Assists patients in problem solving medication prescription delays and routes medication questions to the on-call nurse or provider.
  • Provides information about clinic services and program eligibility, including MediCal.
  • Participates in ongoing training.
  • Other duties as assigned.
  • Meets customer service standards.
  • Follows all SRCH policies & procedures.
  • Participates in ongoing training.

Education:
  • High school diploma required.
  • Post-secondary education preferred.

Experience:
  • Experience with heavy phone volume, scheduling, verifying insurance eligibility, preparing medical records preferred.
  • Previous customer service experience preferred.
  • Electronic medical records experience preferred.

Knowledge and Skills:
  • Demonstrated proficiency with all tasks on the most current Medical Receptionist competency list.
  • Bilingual Spanish and English (speak, read, and write) required at some locations, to be identified by individual job postings.
  • Strong customer service and interpersonal skills; ability to be sensitive with persons of various social, cultural, economic and educational backgrounds; previous customer service training preferred.
  • Demonstrated ability to remain calm in stressful situations.
  • Strong problem solving skills and multi-tasking skills required.
  • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
  • Demonstrated computer/keyboard proficiency and experience with
    Microsoft Office applications as evaluated by skills testing.
  • Ability to learn new software quickly.
  • Ability to operate office equipment.
  • Ability to work flexible hours.
  • Demonstrates knowledge of compliance issues within the community clinic environment.
  • Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
  • Complies with HIPAA policies
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Good judgment and decision-making skills

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
  • Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
  • Communicate effectively in person or via telephone in a manner, which can be understood by those with whom the person is speaking, including a diverse population.
  • Give and follow verbal and written instructions with attention to detail and accuracy.
  • Perform complex mental functions; collect, interpret, and/or analyze complex data and information.
  • Vision: see details of objects at close range.
  • Coordinate multiple tasks simultaneously.
  • Reach forward, up, down, and to the side.
  • Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
  • Lift up to 20 pounds.

SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship

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