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Medical Office Switchboard Operator Jobs (NOW HIRING)

Laredo Medical Center

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine ... Office. * Provides instructions to patients for accessing external operators for long-distance ...

McLaren

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Delivers mail, test results, medical records and informational data to all departments. Delivers ... Office application Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Prime Healthcare

Switchboard Operator

Chicago, IL

$21.26/hr

The Switchboard Operator monitors the Hospital alarms and must be aware of the policy and ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

Prime Healthcare

Switchboard Operator

Chicago, IL · On-site

$21.26/hr

The Switchboard Operator monitors the Hospital alarms and must be aware of the policy and ... Previous experience in office or receptionist. * Effective written, verbal communication, and ...

Flowers Hospital

Switchboard Operator

Dothan, AL · On-site

$13.75 - $17.25/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls ... Office. * Provides instructions to patients for accessing external operators for long-distance ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Delivers mail, test results, medical records and informational data to all departments. Delivers ... Office application Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional ...

Innovation At Work Inc

Switchboard Operator

Bronx, NY

$15.75 - $19.75/hr

Peters VA Medical Center in Bronx, NY. This role is responsible for managing high-volume incoming ... Office, call logging systems) - Ability to multitask and prioritize effectively

Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

Peters VA Medical Center in Bronx, NY. This role is responsible for managing high-volume incoming ... Office, call logging systems) - Ability to multitask and prioritize effectively

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Medical Office Switchboard Operator information

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How much do medical office switchboard operator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for medical office switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

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For Medical Office Switchboard Operator jobs, the most frequently searched job titles are:

Switchboard Operator

Laredo, TX • On-site

Laredo Medical Center
Health Care and Social Assistance • 1 - 5K employees
Learn more about Laredo Medical Centerexternal

$13.25 - $16.75/hr

Full-time

Posted 24 days ago

Laredo Medical Center rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Job Description

Job Summary

The schedule for this position is Monday- Friday 11pm to 7 am. 
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions

  • Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
  • Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
  • Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
  • Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
  • Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
  • Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
  • Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
  • Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • 0-2 years of experience in customer service, call center, or healthcare setting required
  • 1-2 years of switchboard experience preferred

Knowledge, Skills and Abilities

  • Proficient in operating switchboard or telecommunications equipment.
  • Excellent verbal communication and customer service skills.
  • Ability to manage high call volumes in a calm and professional manner.
  • Strong organizational skills with attention to detail.
  • Capable of handling emergency communication processes effectively.
  • Knowledge of hospital policies, codes, and procedures is a plus.

What Laredo Medical Center employees say

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