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Medical Information Associate Jobs in Puerto Rico

PetSmart

PetsHotel Lead

Guaynabo, PR · On-site

$14.21 - $19.71/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart

PetsHotel Lead

Guaynabo, PR · On-site

$14 - $15.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart Careers

PR · On-site

$14.21 - $19.71/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart Careers

PR

$14.21 - $19.71/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart

PetsHotel Lead

Guaynabo, PR

$14 - $15.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart

PetsHotel Lead

Guaynabo, PR

$14 - $15.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart

PetsHotel Lead

Guaynabo, PR

$14 - $15.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart

PetsHotel Lead

Guaynabo, PR

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

PetSmart

PetsHotel Lead

Guaynabo, PR · On-site

$14 - $15.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... and medical information for guests (ensures paperwork is completed accurately). * Ensures ...

MSD

Sales Representative Vaccines

San Juan, PR · Remote

... to generate Medical Information Requests (MIR) to fulfill HCP clinical need. * Comply on an ... Associate degree and equivalent experience will also be considered. * Minimum of two (2) years of ...

MSD

Sales Representative Vaccines

Guaynabo, PR · Remote

... to generate Medical Information Requests (MIR) to fulfill HCP clinical need. * Comply on an ... Associate degree and equivalent experience will also be considered. * Minimum of two (2) years of ...

Express

Sales Associate

Carolina, PR

$12.25 - $16.75/hr

Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise ... your contact information. Notification to Agencies: Please note that PHOENIX does not accept ...

Express & Bonobos

Sales Associate

Carolina, PR

$12.25 - $16.75/hr

Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match ... contact information. Notification to Agencies : Please note that PHOENIX does not accept ...

Express

Sales Associate

San Juan, PR · On-site

$9 - $12.25/hr

Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match ... contact information. Notification to Agencies : Please note that PHOENIX does not accept ...

Express & Bonobos

Sales Associate

San Juan, PR

$13.75 - $18.75/hr

Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match ... contact information. Notification to Agencies : Please note that PHOENIX does not accept ...

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All JobsMedical Information Associate JobsMedical Information Associate Jobs in Puerto Rico

Medical Information Associate information

What are the key skills and qualifications needed to thrive as a Medical Information Associate, and why are they important?

To thrive as a Medical Information Associate, you need a background in life sciences, strong analytical skills, and familiarity with medical terminology, often supported by a relevant degree. Expertise in databases, pharmacovigilance systems, and regulatory compliance tools, as well as experience with medical writing software, is typically required. Excellent communication, attention to detail, and the ability to manage multiple tasks are crucial soft skills in this role. These skills ensure the accurate dissemination of medical information, compliance with regulations, and effective support to healthcare professionals and patients.

What does a Medical Information Associate do?

A Medical Information Associate is responsible for providing accurate, up-to-date, and unbiased medical and scientific information to healthcare professionals, patients, and internal stakeholders. They respond to inquiries about pharmaceutical products, ensure compliance with regulations, and document all communications. Their role often includes reviewing medical literature, preparing standard response documents, and supporting pharmacovigilance by identifying and reporting adverse events.

What are some common challenges faced by Medical Information Associates when responding to healthcare professional inquiries?

Medical Information Associates often encounter challenges such as addressing complex or nuanced clinical questions from healthcare professionals while ensuring all responses are compliant with regulatory guidelines and company policies. They must balance providing accurate, evidence-based information with the need for timely responses, often under tight deadlines. Additionally, managing high inquiry volumes and staying updated on new product data and therapeutic areas are regular parts of the role. Strong communication skills and attention to detail are essential for navigating these challenges effectively.
What are the most commonly searched types of Medical Information jobs in Puerto Rico? The most popular types of Medical Information jobs in Puerto Rico are:
What job categories do people searching Medical Information Associate jobs in Puerto Rico look for? The top searched job categories for Medical Information Associate jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Medical Information Associate jobs? Cities in Puerto Rico with the most Medical Information Associate job openings:
Medical Information Associate jobs near you
Infographic showing various Medical Information Associate job openings in Puerto Rico as of July 2026, with employment types broken down into 43% Full Time, 29% Part Time, 14% Temporary, and 14% Contract. Highlights an 100% In-person job distribution.

Patient Collection Associate (San Juan, PR)

SMITH & NEPHEW SNATS INC

San Juan, PR

$17.25 - $23.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

Life Unlimited.At Smith+Nephewwe design and manufacture technology that takes the limits of living.

Role Overview:

The patient collection associate will support daily collections for surgeries posted in alignment with IC percentages and legal procedures in PR that apply. Will oversee patient's collection percentages and delinquency control in accordance with company, department, and individual objectives.

The patient collector will be responsible for reviewing each account assigned for reconciliation purposes, to manage the appropriate patient information in Webops in accordance with HIPPA law requirements and to determine the best strategy to approach the client. Will also manage to bring in the maximum amount of revenue and past due portion in assigned accounts. In charge of ARPAY's application and dispute management for assigned accounts. Manages and report monthly budget input for assigned accounts and other credit duties. This position requires to work within a dynamic environment where work assignments change frequently and with high volume of activities.

What will you be doing?

  • Will have complete knowledge of patients document control including sensitive information and guidelines for patient collections and co-payments procedure in PR.

  • Patient collections associate will be in charge of daily co-payment and COD collection process through the POS machine and will provide payment confirmation to the patient. This will include updated information in the patient standard forms and in Webops for future reference.

  • Will manage all patient confidential information through the guidelines of HIPPA.

  • Reduce and maintain D.S.O. and delinquency on patients assigned accountsconsistent with company objectives through consistent and effective collection strategies.

  • Will process daily payments, medical information letters and statements for all customers that visit our office. Walk-in patients should be taken to a specific area for data management and confidentiality.

  • Investigate and resolve disputes and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the patient. Should avoid a formal patient claim within the Insurance Companies and the PR precursor department.

  • Will be able to manage high volume of calls and have excellent communications skills to clarify or persuade customers to make co-payments and to avoid impact in the regular process for surgeries posted.

  • Manage all information regarding customer records and data to send formal requests to create new accounts in AX system. In charge of reviewing patient credit limits and request management approvals over regular patient credit limits.

  • In charge of patient's collection letters (phase 1- phase 3) and payment plan proposals.

  • Will send in a monthly basis patients credit notes related to co-payments and COD cases.

  • Reviews files to select delinquent accounts for collection efforts and send account information to management for Kinum additional collection strategy.

  • Inform clients of overdue accounts and amount currently owed and set up repayment plans in cases of second surgery with the same patient.

  • Will manage monthly budget information and analysis for patient's accounts to support PR cash inflow monthly budget proposal.

  • Manages the customer payment information and weekly ARPAY's posted in customer accounts. Creates and maintains databases on activity conducted in all accounts.

  • Prepare monthly reports on current findings and action taken for all accounts under investigation and report to CM.

  • Compliance and regulatory training.

  • Assists in the recommendation of process changes and other customer strategies to upper management.

  • Handle important data and information for bank reports and bank POS machine process and update.

  • Will provide information for external audits, government, HIPPA , compliance and others.

  • Due to the complexity of patient's management position could have other job specifications related to insurance companies claims.

  • In charge of Refunds audit cases documentation submissions to bank. (Evertec audit request)

What will you need to be successful?

Education: Bachelor's degree (B. A.) in Accounting, Finance or Business Administration.

Experience:

  • 4+ experience managing patients' collection within Health industry, IC's or medical devices industry or similar.

  • Experience in customer/patient service.

  • Intermediate English is preferred

You. Unlimited

We believe in creating thegreatest good for society. Our strongest investmentsare in our people and thepatients we serve.

Inclusion+belonging:Committed to Welcoming, Celebrating and Thriving, learn more about employee inclusion groups onourwebsite

Other reasons why you will love it here!

  • Your Future:401k Matching Program, Discounted Stock Options, Tuition Reimbursement

  • Work/Life Balance:Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

  • Your Wellbeing:Medical, Dental,Life Insurance, Employee Assistance Program

  • Training:Hands-On, Team-Customized, Mentorship

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