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Medical Front Desk Jobs in Santa Rosa, CA (NOW HIRING)

IVX Health

Front Desk Coordinator

Santa Rosa, CA

$17.75 - $23/hr

FT Front Desk Coordinator | North Bay Area Market Location(s): Santa Rosa Infusion Center ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA · On-site

$27 - $29.70/hr

FT Front Desk Coordinator | North Bay Area Market Location(s): Santa Rosa Infusion Center ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA · On-site

$27 - $29.70/hr

FT Front Desk Coordinator | North Bay Area Market Location(s): Santa Rosa Infusion Center ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA · On-site

$27 - $29.70/hr

Front Desk Coordinator Santa Rosa, California, United States FT Front Desk Coordinator | North Bay ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

PACS

Front Desk Receptionist

Napa, CA · On-site

$20 - $23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

PACS Inc

Front Desk Receptionist

Napa, CA · On-site

$20 - $23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

Pacs

Front Desk Receptionist

Napa, CA · On-site

$23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

Napa Post Acute

Front Desk Receptionist

Napa, CA · On-site

$20 - $23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

THE ESTATE YOUNTVILLE

Front Desk Agent

Yountville, CA · On-site

$16.25 - $20.50/hr

GUEST EXPERIENCE SPECIALIST/FRONT DESK AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat.

Sage Hospitality Group

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

The Lodge At Sonoma Front Desk Position Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and ...

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All JobsMedical Front Desk JobsMedical Front Desk Jobs in Santa Rosa, CA

Medical Front Desk information

See Santa Rosa, CA salary details

$13

$18

$24

How much do medical front desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for medical front desk in Santa Rosa, CA is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.24 per hour, depending on experience, location, and employer.

What is a medical front desk?

Medical front desk jobs involve managing the reception area of a healthcare facility, such as a doctor's office, clinic, or hospital. Responsibilities typically include greeting patients, scheduling appointments, answering phones, handling patient check-ins and check-outs, and maintaining patient records. Medical front desk staff play a crucial role in ensuring smooth communication between patients and medical staff, as well as maintaining the efficiency of the office. They often require strong organizational, communication, and customer service skills. Some roles may also involve handling billing and insurance information.

What are the key skills and qualifications needed to thrive as a medical front desk professional?

To thrive as a Medical Front Desk professional, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often complemented by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, a customer service mindset, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient office operations, positive patient experiences, and accurate administrative support in a healthcare setting.

What are some common challenges faced by medical front desk staff, and how can they be managed effectively?

Medical Front Desk professionals often encounter challenges such as managing a high volume of patient check-ins, handling sensitive patient information, and addressing unexpected schedule changes. Staying organized, maintaining professionalism under pressure, and using practice management software effectively can help manage these demands. Strong communication skills are also essential for collaborating with healthcare providers and ensuring patients have a positive experience. Ongoing training and support from the healthcare team can further ease the transition into the role and promote success.

What is the difference between Medical Front Desk vs Medical Receptionist?

AspectMedical Front DeskMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, data entry, insurance processing

The terms Medical Front Desk and Medical Receptionist are often used interchangeably, as both roles involve managing patient check-in, scheduling, and insurance tasks in healthcare settings. The main difference is that 'Medical Front Desk' emphasizes the front-office administrative functions, while 'Medical Receptionist' highlights the role of greeting and assisting patients. Both positions require similar skills and work environments, making them closely related in the healthcare industry.

How hard is it to become a medical front desk?

Becoming a medical front desk receptionist typically requires a high school diploma or equivalent and good communication skills. Some positions may prefer prior experience in customer service or familiarity with medical office software, but formal certifications are not usually mandatory. The role often involves on-the-job training and understanding of healthcare procedures.

What are the most commonly searched types of Medical Front Desk jobs in Santa Rosa, CA?

The most popular types of Medical Front Desk jobs in Santa Rosa, CA are:

What are popular job titles related to Medical Front Desk jobs in Santa Rosa, CA?

For Medical Front Desk jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Medical Front Desk jobs in Santa Rosa, CA look for?

The top searched job categories for Medical Front Desk jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Medical Front Desk jobs?

Cities near Santa Rosa, CA with the most Medical Front Desk job openings:

Medical Front Desk jobs near you
Infographic showing various Medical Front Desk job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 61% Full Time, and 39% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,422 per year, or $19 per hour.

Front Desk Coordinator

Santa Rosa, CA

IVX Health
Health Care and Social Assistance • 51 - 200 employees

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Uninterrupted breaks

Learn more about IVX Healthexternal

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

FT Front Desk Coordinator | North Bay Area Market
Location(s): Santa Rosa Infusion Center
Full-Time | Monday - Friday + rotating Saturdays | 7:30 AM - 4:00 PM

We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You'll Do

  • Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
  • Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
  • Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
  • Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
  • Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
  • Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

  • 1-3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
  • Ability to multitask in a fast-paced environment while staying organized and accurate
  • Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
  • Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:

  • Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
  • Supportive Culture: Work with a compassionate, values-driven team
  • Professional Growth: Tuition reimbursement, CEU access, and development opportunities
  • Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
  • Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

What IVX Health employees say

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Hours and flexibility

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