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Medical Device Sales Support Jobs in Virginia (NOW HIRING)

... support team. * Maintain accurate sales funnel, customer contacts, activities and forecast in ... in a medical device industry preferred * 1+ years capital equipment sales experience preferred ...

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Medical Device Sales Support information

What is medical device sales support?

Medical Device Sales Support professionals assist sales teams by providing technical knowledge, product information, and customer support throughout the sales process. They help ensure that clients understand the features and benefits of medical devices, address technical questions, and may assist with product demonstrations or training. Their role is crucial in bridging the gap between sales and clinical teams to ensure customer satisfaction and successful product adoption.

What are the key skills and qualifications needed to thrive as a medical device sales support?

To thrive as a Medical Device Sales Support, you need a solid understanding of medical devices, sales processes, and customer service, often backed by a bachelor's degree in life sciences or business. Familiarity with CRM software, inventory management systems, and basic technical troubleshooting is commonly expected. Excellent communication, problem-solving abilities, and strong organizational skills help you build trust with clients and efficiently coordinate with sales teams. These skills are crucial for ensuring client satisfaction, supporting sales targets, and maintaining smooth operations in a highly regulated industry.

What are some common challenges faced in a medical device sales support role, and how can I prepare to handle them?

In a Medical Device Sales Support position, one of the main challenges is balancing the technical understanding of complex products with the ability to communicate effectively with both sales teams and healthcare professionals. You may frequently encounter urgent requests for information, tight deadlines, and the need to quickly adapt to new product launches or regulatory changes. To succeed, it's helpful to develop strong organizational skills, stay updated on industry trends, and build collaborative relationships with both internal teams and external clients. Proactive learning and effective time management will help you handle these challenges and thrive in the role.

What is the difference between Medical Device Sales Support vs Medical Device Sales Representative?

AspectMedical Device Sales SupportMedical Device Sales Representative
Primary RoleAssist sales teams with administrative tasks, product information, and customer supportEngage directly with healthcare providers to promote and sell medical devices
Required CredentialsTypically no specific sales certifications, may require healthcare or technical knowledgeSales certifications, knowledge of medical devices, and often a healthcare background
Work EnvironmentOffice-based, supporting sales teams and customer serviceField-based, visiting healthcare facilities and attending trade shows
Employer & Industry UsageUsed within medical device companies to support sales effortsUsed by medical device companies to directly generate sales and build client relationships

Medical Device Sales Support roles focus on assisting sales teams with administrative and technical support, while Medical Device Sales Representatives actively promote and sell products to healthcare providers. Both roles are essential in the sales process but differ in responsibilities and daily activities.

Infographic showing various Medical Device Sales Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Medical Device Territory Sales Rep (Richmond)

Richmond, VA • Hybrid

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago


Job description

THE COMPANY:

This medical device manufacturer provides safety solutions to 10k+ hospitals and surgery centers across the globe.


The sales team is looking to hire a highly motivated Territory Sales professional who will help to manage and grow business across Richmond, VA.


THE JOB:

This is a fantastic opportunity for an outside sales professional seeking a medical device sales career that offers remote and in-the-field autonomy.


The Richmond territory, you would take on is valued at over $2M+. There will be a handful of active accounts for you to sell into, in addition to generating net new business. This involves conducting ~10+ product demonstrations per week, with at least 3 days per week in the field. Limited overnight travel. Target customers include large hospitals, surgical centers, Operating Rooms, Sterile Processing Departments, ICUs, OBGYN departments, pediatrics, and more.


There will be extensive initial and ongoing training to set you up for success, including ride-alongs, product training, and clinical education.



THE QUALIFICATIONS:

  • 2+ years of B2B territory management experience
  • Proven ability to develop and close new business relationships
  • Strong communication and presentation skills
  • Clean driving record
  • Bachelor’s Degree required
  • MUST RIchmond, VA or close proximity


THE BENEFITS:

  • $80k-$100k+ in targeted earnings year 1 with current book of business = $50-60K starting salary + uncapped monthly commissions + bonuses
  • $120-150K OTE for top performers year 1
  • Top reps on the team are making over $200K+
  • Sales perks and incentives for top performers
  • Medical, Dental, and Vision insurance
  • 401(k) retirement plan with matching contributions
  • Monthly car allowance
  • Monthly phone allowance
  • Company-provided laptop and credit card to cover travel expenses such as gas, hotels, and food
  • Extensive initial and ongoing training to set you up for success
  • Career and income growth opportunities