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Medical Device Educator Jobs in Utah (NOW HIRING)

ICU Medical, Inc.

Engineer I, Quality

Salt Lake City, UT · On-site

$55 - $75/hr

... of education and relevant manufacturing/quality experience. * 0-2 years of quality, manufacturing, engineering, inspection, or regulated-industry experience preferred. * Medical device, ISO 13485 ...

Inizio

Bilingual Clinical Educator

Salt Lake City, UT · On-site

$85K - $159K/yr

Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off ... To provide in person and virtual supplemental disease state, device education, and engagement calls ...

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Medical Device Educator information

See Utah salary details

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$36

How much do medical device educator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for medical device educator in Utah is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.31 per hour, depending on experience, location, and employer.

What is a medical device educator?

Medical device educators are professionals who train healthcare providers, staff, and sometimes patients on the proper use and maintenance of medical devices. They ensure that users understand device functionality, safety protocols, and best practices for optimal patient outcomes. These educators often work for device manufacturers or healthcare organizations, providing in-person or virtual instruction, demonstrations, and ongoing support. Their role is crucial in helping to reduce errors, improve efficiency, and ensure compliance with regulatory standards.

What are the key skills and qualifications needed to thrive as a medical device educator?

To thrive as a Medical Device Educator, you need a solid background in healthcare or biomedical sciences, experience with medical devices, and often a relevant degree or clinical certification. Familiarity with device-specific software, clinical simulation tools, and e-learning platforms is typically required. Excellent communication, presentation, and interpersonal skills help convey complex information and build rapport with healthcare professionals. These skills are vital for ensuring safe and effective device usage, fostering user confidence, and supporting successful patient outcomes.

How does a medical device educator typically collaborate with clinical staff during product implementation?

Medical Device Educators work closely with clinical staff by providing hands-on training, answering technical questions, and supporting the adoption of new devices in real-world healthcare settings. They often conduct in-service sessions, create educational materials, and offer follow-up support to ensure staff feel confident and compliant with device protocols. Effective collaboration requires strong communication skills, adaptability, and a proactive approach to addressing both clinical and logistical challenges.

What are popular job titles related to Medical Device Educator jobs in Utah?

For Medical Device Educator jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Medical Device Educator jobs in Utah look for?

The top searched job categories for Medical Device Educator jobs in Utah are:

Medical Device Educator jobs near you
Infographic showing various Medical Device Educator job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 9% Part Time, and 17% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $42,449 per year, or $20.4 per hour.

Field Service Engineer - Medical Device/Diagnostics - Salt Lake City, UT Territory

Werfen

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Werfen rating

8.7

Company rating: 8.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Introduction
Werfen
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Overview
Position Summary:
Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex Werfen instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets. This position will focus on our hemostasis and point of care install base.
Candidates with previous experience in field service focused on complex medical device and/or laboratory diagnostic instruments will be strongly considered. We will also strongly consider candidates with military experience working on complex systems or lab professionals (MLT, MT, Etc.) that have experience with the preventative maintenance, troubleshooting of diagnostic intruments.
Responsibilities
Key Accountabilities
Essential Functions:
  • Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities on Werfen instruments and systems.
  • Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action.
  • Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention.Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up.
  • Escalates and communicates unresolved technical issues.
  • Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems.
  • Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations.
  • Promotes service contracts and follows-up on service contract renewal through customer relationships.
  • Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records, ensuring all records are compliant, complete and accurate.
  • Responsible for accurately documenting service activities performed in a customer service report in a timely manner.
  • Responsible for the oversight and accuracy of assigned Service Inventory.

Secondary Functions:
  • Follows company travel/expenditure and time reporting guidelines; timely submission of expense and time reporting.
  • Performs other duties and responsibilities as assigned by the Area Service Manager.

Budget managed (if applicable)
  • N/A

Internal Networking/Key Relationships
To be determined based on department needs, to include interactions such as:
  • North America Commercial Operations
  • Client Services
  • World Wide Service

Skills & Capabilities:
  • The ideal candidate for this position will exhibit the following skills and capabilities:
    • Strong Organizational and Time Management Skills | Ability to Triage & Prioritize | Work Under Pressure | Exercise Good Judgement.
    • Ability to communicate effectively to/with a variety of audiences: customers, peers, management.
    • Technically and process oriented.
    • Ability to work independently, managing assigned territory with minimal direction to achieve daily goals.
    • Ability to lift up to 50 lbs.
    • Ability to work in a team environment, collaborate with colleagues to achieve Area(s) and National goals.

Qualifications
Minimum Knowledge & Experience required for the position:
  • Education:
    • Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required. Equivalent experience in lieu of a degree will be considered.
  • Experience:
    • Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing).
  • Additional Skills/Knowledge:
    • Working knowledge of personal computers and Windows Operating systems; legacy up to current version preferred.
    • Working knowledge of Lab Information Systems and computer network connectivity a plus.
    • Working knowledge of Microsoft Office 365 preferred.
    • Ability to participate in rotational on-call coverage to provide support as required.
    • Ability to work extended and flexible workdays to ensure customer interactions are resolved.

International Mobility:
  • Required: No

Travel Requirements:
  • Up to 90% travel to cover assigned territory
  • Up to 30% of overnight travel.
  • Valid driver's license required.

The annual base salary range for this role is currently $38/hr. to $46/hr. range. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.
This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.
Closing
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
www.werfen.com
#LI-Remote

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About Werfen

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

L'Hospitalet de Llobregat, Barcelona, ES

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