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Medical Consult Call Center Jobs (NOW HIRING)

Ultimate LLC

Medical Call Center Rep

Livingston, CA · On-site

$21/hr

The Medical Call Center Representative will be responsible for ensuring that patients receive timely and accurate assistance with their inquiries. Responsibilities * Answer incoming calls from ...

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Medical Consult Call Center information

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How much do medical consult call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for medical consult call center in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

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For Medical Consult Call Center jobs, the most frequently searched job titles are:

Infographic showing various Medical Consult Call Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,733 per year, or $22.9 per hour.

Call Center Representative - Medical

Winter Haven, FL • On-site

Central Florida Health Care, Inc.
Health Care and Social Assistance • 201 - 500 employees
Learn more about Central Florida Health Care, Inc.external

$14 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Central Florida Health Care rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Title: Call Center Representative - Medical
Reports to: Call Center Supervisor
FLSA Status: Non-Exempt
Personnel Supervised: None
POSITION SUMMARY:
Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments.
MINIMAL QUALIFICATIONS:
  • Education: High School Graduate or GED
  • Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required.
  • Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.

RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
  1. Schedule medical, dental and optometry appointments by phone.
  2. Collect patient demographic and insurance information.
  3. Cancel and reschedule medical, dental and optometry appointments
  4. Understand and apply CFHC scheduling template.
  5. Transfer calls appropriately
  6. Work provider follow-up requests on outbound calls
  7. Must be available from 7 am until 6 pm

BENEFITS:
Competitive Salary
Federal Student Loan Forgiveness:
PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available
Malpractice Insurance
Paid Time Off (PTO) - 4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 1 year of service (w/matching contributions)
Staff productivity is recognized and rewarded
PHYSICAL REQUIREMENTS:
  1. Requires 80% or more spent standing/sitting.
  2. Independently mobile
  3. Lifting and/or transporting up to 20lbs.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

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