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Call Center Doctors Jobs (NOW HIRING)

Coastal Eye Associates

Call Center Representative

Alvin, TX

$13 - $16.25/hr

All of our medical doctors are board certified ophthalmologists with extensive experience in all areas of ophthalmic medicine. Position Summary As a Call Center Representative, you will play a vital ...

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

SFP Health Group (The Doctors Center | Soni Family Practice | Elite Associates | ENT Associates) Job title: Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center ...

EyeSouth Partners

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

All of our medical doctors are board certified ophthalmologists with extensive experience in all areas of ophthalmic medicine. Position Summary As a Call Center Representative, you will play a vital ...

Coastal Eye Associates

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

All of our medical doctors are board certified ophthalmologists with extensive experience in all areas of ophthalmic medicine. Position Summary As a Call Center Representative, you will play a vital ...

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

SFP Health Group (The Doctors Center | Soni Family Practice | Elite Associates | ENT Associates) Job title: Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center ...

NVISION Eye Centers

Call Center Agent - Remote

$21/hr

With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION ... Ability to handle a Call Center environment: work quickly and multi-task. Qualifications * 2+ years ...

NVISION Eye Centers

Call Center Agent - Remote

$21/hr

With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION ... Ability to handle a Call Center environment: work quickly and multi-task. Qualifications * 2+ years ...

648 Connect

Call Center Tech

Du Bois, PA

$18 - $20/hr

Join Our Team as a Call Center Tech at 648 Connect! Are you ready to kickstart your career in a ... Handle calls and communicate professionally, fluently, and effectively with doctors, nurses, techs ...

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Call Center Doctors information

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How much do call center doctors jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call center doctors in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Call Center Doctors job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Full-time Call Center Agent

Rockville, MD • On-site

Visionary Eye Doctors
Outpatient Health Care • 11 - 50 employees
Learn more about Visionary Eye Doctorsexternal

$15.25 - $20.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Call Center Agent

We are seeking a dedicated and customer-focused bilingual Spanish-speaking full-time Call Center Agent to join our ophthalmology practice. This role involves handling incoming and outgoing calls, scheduling appointments, verifying insurance, and providing excellent customer service. The ideal candidate will have experience in a medical office or call center environment, with a strong understanding of ophthalmology terminology and patient care procedures. The training will take place in the Rockville office, and this position will be office-based.

Key Responsibilities:

  • Answer calls: Answer high-volume incoming calls and assist patients with scheduling, rescheduling, or canceling appointments.
  • Provide information: Offer information about services and patient account items.
  • Resolve issues: Address patient inquiries and escalate complex issues to the appropriate staff or management.
  • Guide Patients: Guide patients and assist with scheduling appointments based on the doctor's referral.
  • Maintain records: Review patient accounts, update patient demographics, and maintain patient records confidentiality.
  • Collaborate with others: Collaborate with the front desk and clinical teams to ensure seamless patient scheduling and care.
  • Prioritization: Ability to navigate through daily tasks such as completing voicemails, completing appointment confirmations, appointment rescheduling, and assisting with other patient requests.
  • Communication: Relay appropriate information to/from patients to doctors or management.
  • Other Duties as assigned.

Skills & Qualifications

  • Experience: Prior experience in a medical call center or ophthalmology office is preferred (A minimum of two or more years of experience).
  • Insurance: Prior experience with insurance verification and reading benefits to patients, at least two or more years.
  • Technical Skills: Familiarity with EMR systems such as ModMed/EMA, and multi-line phone systems.
  • Communication: Strong verbal and written communication skills.
  • Customer Service: Excellent patient interaction and problem-solving abilities.
  • Organization: Ability to multitask, manage high call volumes, and prioritize tasks effectively.
  • Bilingual Candidates: Spanish-speaking candidates required.
  • Time-Management: Ability to manage time well and has excellent attendance.
  • Availability: To work Monday – Friday and weekends.

Work Environment

  • Office-based position in a fast-paced medical practice
  • It requires sitting for extended periods and using a headset for calls.

Benefits

  • Health insurance
  • Dental Insurance
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • 401(K)
  • PTO and holidays off
  • Career growth and development

Apply