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Medical Collector Jobs in Riverside, CA (NOW HIRING)

Collector 2

San Bernardino, CA · On-site

$25.88 - $28.57/hr

The Collector 2 analyzes and interprets Managed Care contract language, terms, conditions and ... medical groups, outside hospitals, and physician's offices to ensure timely payments for inpatient ...

Prior experience representing consumers in credit card, medical debt, auto deficiency, or debt‑buyer lawsuits. * Experience identifying and litigating FDCPA/FCRA or state‑law collector violations ...

Apply Early

Prior experience representing consumers in credit card, medical debt, auto deficiency, or debtbuyer lawsuits. * Experience identifying and litigating FDCPA/FCRA or statelaw collector violations ...

Apply Early

Prior experience representing consumers in credit card, medical debt, auto deficiency, or debt‑buyer lawsuits. * Experience identifying and litigating FDCPA/FCRA or state‑law collector violations ...

Apply Early

30 Day Collections

Santa Ana, CA · On-site

$20 - $25/hr

Medical, Dental, and Vision Insurance * Life Insurance * Flexible Spending Accounts (FSA ... Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation ...

Medical, Dental, and Vision Insurance * Life Insurance * Flexible Spending Accounts (FSA ... Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation ...

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Medical Collector information

See Riverside, CA salary details

$12

$21

$28

How much do medical collector jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for medical collector in Riverside, CA is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Collector, and why are they important?

To thrive as a Medical Collector, you need strong knowledge of medical billing, insurance claims processing, and healthcare regulations, typically supported by experience in healthcare administration or finance. Familiarity with billing software, electronic health records (EHR), and claim management systems is essential, and certifications like Certified Revenue Cycle Specialist (CRCS) can be beneficial. Excellent communication, negotiation, and problem-solving skills set top performers apart when interacting with patients and insurance companies. These abilities are crucial for ensuring accurate collections, minimizing claim denials, and maintaining positive financial outcomes for healthcare organizations.

What is the difference between Medical Collector vs Medical Biller?

AspectMedical CollectorMedical Biller
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like CPC beneficial
Work EnvironmentHealthcare offices, hospitals, clinicsHealthcare offices, hospitals, billing companies
Job FocusCollecting payments, following up on overdue accountsCreating and submitting claims, processing payments
Common UsageDebt collection, patient account follow-upClaims processing, billing management

Medical Collectors primarily focus on recovering overdue payments by contacting patients or insurers, while Medical Billers handle the creation and submission of claims to insurance companies. Both roles work closely within healthcare revenue cycle management but have distinct responsibilities and skill sets.

What Is a Medical Collector?

A medical collector is responsible for handling health care-related debt. Your duties are to collect information related to a patient’s overdue insurance or medical bill and then work with the patient in determining a repayment plan. You may work for a health care provider or for a collection agency that handles medical debt collection. Qualifications for the job include a high school diploma, strong accounting and math skills, ability to perform account research, and experience with negotiating repayment. Some postsecondary coursework in insurance, business, and finance may improve your career opportunities.

What are Medical Collectors?

Medical Collectors are professionals who work for healthcare providers, billing companies, or collection agencies to recover payments for medical services rendered. They contact patients or insurance companies to resolve outstanding balances, set up payment plans, and ensure accounts are paid according to established policies. In addition to communication, they often review billing records, verify insurance coverage, and follow legal and ethical guidelines for debt collection in the healthcare industry.

What are some common challenges faced by Medical Collectors and how can they be managed?

Medical Collectors often encounter challenges such as navigating complex insurance policies, managing denied claims, and communicating with patients about outstanding balances. Staying organized and keeping up-to-date with changing healthcare regulations are essential for success. Building strong relationships with insurance representatives and developing effective negotiation and customer service skills can help Medical Collectors resolve issues efficiently and maintain positive interactions with patients and payers.
What cities near Riverside, CA are hiring for Medical Collector jobs? Cities near Riverside, CA with the most Medical Collector job openings:
Infographic showing various Medical Collector job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,546 per year, or $21.9 per hour.
Collector 2

$25.88 - $28.57/hr

Full-time

Posted 11 days ago


Key responsibilities

  • Analyzes and interprets Managed Care contract language, terms, conditions, and responsibility matrices.

  • Performs telephone and written follow-up with various payers to ensure timely payments for hospital bills in accordance with insurance policies.

  • Develops collection recovery strategies with payers and pursues outstanding accounts to reach maximum reimbursement and closure.


Loma Linda University Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

109th of 1,004 rated hospitals


Job description


Job Summary: The Collector 2 analyzes and interprets Managed Care contract language, terms, conditions and responsibility matrices. Performs telephone and written follow-up with insurance companies, government payers, third party payers, worker's compensation payers, medical groups, outside hospitals, and physician's offices to ensure timely payments for inpatient and outpatient hospital bills in accordance with the terms and conditions of each insurance companies' policies. Ensures that payers adhere to compliance laws regarding timely processing of claims. Determines if payer needs additional information, identifies barriers, or secures payment dates. Is responsible for following through with requested information as needed in order to remove payment barriers or escalates the account to LLUH Management or Payer Management. Develops collection recovery strategies with each payer. Pursues each outstanding account to reach maximum reimbursement and closure. Performs other duties as needed.
Education and Experience: Minimum three years of experience in healthcare billing, auditing, managed care or collections required; preferably in hospital billing.
Knowledge and Skills: Intermediate knowledge of automated billing, follow-up and adjudication systems required (LLEAP/Epic, Assurance, DDE, FISS, Medi-Cal website, and Noridian Medicare Portal). Intermediate knowledge of UB04, CPT, HCPC, ICD10, and EOB required. Able to 10-Key. Able to read, write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operates and troubleshoots basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: None.
About Us
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
About the Team
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.
Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant's consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job search!

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About Loma Linda University Health

Sourced by ZipRecruiter

Loma Linda University Health (LLUH) is an esteemed healthcare organization situated in Loma Linda, California, US. Established in 1905, it was initially known as the College of Medical Evangelists, and it operated as the official medical institution of the Seventh-day Adventist Church until the name was changed to LLUH in 1961. LLUH is very much active in the healthcare and education sectors, providing a vast range of services such as medical treatment, research, and health education. The organization’s core mission is "to continue the teaching and healing ministry of Jesus Christ", which underlines its binding values of compassion, integrity, excellence, freedom, and justice.

Industry

Health care and social assistance and hospitality services

Company size

10,000+ Employees

Headquarters location

Loma Linda, CA, US