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Medical Case Manager information

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$15

$27

$50

How much do medical case manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for medical case manager in Delaware is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $31.30 per hour, depending on experience, location, and employer.

What is a medical case manager?

A medical case manager connects a client to patient-centered services related to their treatment plans. As a medical case manager, you provide referrals to doctors and other health care services. Your duties include coordinating and following-up with your clients and physicians’ offices to ensure your clients are receiving the proper medical treatment. Administrative tasks include collecting patient information, conducting interviews, handling multiple patient cases, and assisting with other social services workers to provide comprehensive medical management.

What is the difference between Medical Case Manager vs Social Worker?

AspectMedical Case ManagerSocial Worker
CredentialsCertification (e.g., CCM, CMC)Licensure (e.g., LCSW, LISW)
Work EnvironmentHospitals, insurance companies, clinicsHospitals, community agencies, schools
Industry UsageHealthcare, insurance, managed careHealthcare, social services, mental health
Primary FocusCoordinating medical care and resourcesSupporting social and emotional well-being

While both roles involve helping individuals navigate complex systems, Medical Case Managers focus on coordinating medical treatments and insurance benefits, whereas Social Workers provide broader social support and counseling. Understanding these differences helps in choosing the right career path or job search focus.

What does a medical case manager do?

A Medical Case Manager coordinates and oversees patient care to ensure individuals receive appropriate medical services and support. They work with patients, families, healthcare providers, and insurance companies to develop care plans, schedule appointments, and advocate for the patient's healthcare needs. Their goal is to improve health outcomes, reduce hospital readmissions, and help patients navigate complex health systems. Medical Case Managers often assist with resource referrals, monitor treatment progress, and ensure that care is both efficient and cost-effective.

What qualifications do you need to be a medical case manager?

Medical case managers typically need a bachelor's degree in nursing, social work, or a related health field. Professional certification, such as the Certified Case Manager (CCM) credential, is often required or preferred, along with strong communication, organizational, and clinical skills.

What are the key skills and qualifications needed to thrive as a medical case manager, and why are they important?

To thrive as a Medical Case Manager, you need a background in healthcare, case management, and patient advocacy, often supported by a nursing or social work degree and relevant certifications like CCM or ACM. Familiarity with case management software, electronic health records (EHRs), and utilization review systems is typically required. Strong interpersonal communication, organization, and problem-solving abilities help Medical Case Managers coordinate care and support patients effectively. These skills are crucial for ensuring patients receive appropriate, cost-effective care while navigating complex healthcare systems.

How does a medical case manager typically collaborate with healthcare providers and patients to ensure effective care coordination?

Medical Case Managers serve as a vital link between patients, healthcare providers, and sometimes insurance companies. They regularly communicate with physicians, nurses, and specialists to gather medical information, develop care plans, and monitor patient progress. This role often involves advocating for the patient's needs, arranging follow-up appointments, and helping patients understand their treatment options. Strong interpersonal skills and the ability to navigate complex healthcare systems are essential for ensuring that each patient receives timely, coordinated, and comprehensive care.
More about Medical Case Manager jobs
What cities in Delaware are hiring for Medical Case Manager jobs? Cities in Delaware with the most Medical Case Manager job openings:
Medical Case Manager jobs near you
Infographic showing various Medical Case Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $58,053 per year, or $27.9 per hour.

DFS Liaison / Case Manager

BRANDYWINE COUNSELING & COMMUNITY SERVICES INC

Dover, DE • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Brandywine Counseling & Community Services rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description

DFS Liaison/ Case Manager 


Who are We: 

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges. 


What You'll Do At BCCS: 

  • Supporting families to prevent the use and misuse of drugs and the development of substance use disorders 
  • Promoting child safety by identifying substance use and misuse in families and connecting families to interventions or treatment programs that will help the families identify, improve, and change unsafe behaviors so children can be safely cared for in the home. 
  • Reducing the risk of future harm to children by addressing the substance use needs in families. 
  • Transports clients to appointments in community and BCCS appointments. 
  • Provides liaison, support and educational services to DFS staff 
  • Participates in case presentation at weekly meetings 
  • Participates in client screening process prior to case management. 
  • Provides outreach activities to the community 
  • Administers various screening tools to potential clients and explains the nature of the program and the necessary rules. 
  • Assists clients in obtaining admission, entitlements, and related benefits. 
  • This is a primarily community-based position, so work will be performed outside of an office setting on a regular and consistent basis up to 100% of the time

Knowledge, Skills and Abilities: 

  • Knowledge of screening tools and therapy principles 
  • Considerable knowledge of population being served and available resources 
  • Ability to screen clients for appropriate services and document progress of clients 
  • May require crisis intervention to emergency situations 
  • Skill in establishing rapport with clients 
  • Ability to work independently and as part of a focused team 
  • Ability to communicate effectively orally and in writing. 

Requirements

 Qualifications for the position are: 

  • REQUIRED: High school diploma or GED equivalent 
  • REQUIRED: Specific certification will be achieved within 18 months of hire: 

                       - Certified Drug and Alcohol Counselor (CADC)                                              

                       - Certified Peer Recovery Specialist (CPRS)                                               

                       - Certified Associate Addiction Counselor (CAAD)                                               

                       - Certified Prevention Specialist (CPS), or                                               

                       - Certified Family Support Peer (CFSP).   

  • REQUIRED: 1 year experience in the Substance Abuse Field and/or Mental Health Field 
  • REQUIRED: Valid driver's license with 2 points or less 
  • REQUIRED:  Ability to use BCCS vehicle or use own vehicle, when needed. 

Salary: 

  • Starting at $17/hour 
  • Commensuration based on experience, education, and certification! 

Schedule: 

  • Monday - Friday  
  • 8:00 a.m. - 4:00 p.m. 
  • Pending the needs of an individual, this may include time outside normal business hour, including evenings and weekends.  

Kent County Location:  

  • Dover: Silverlake Professional Office Complex: 821 Silverlake Blvd, Suite 200, Dover, DE 19904  

The compensation package for this position includes: 

  • Group medical, dental, and vision coverage with low employee costs. 
  • 34 paid days off annually 
  • Tuition reimbursement 
  • A retirement plan with a company match of up to 4%! 
  • Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF) 
  • Opportunity for advancement

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