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Medical Answering Services Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent

West Valley City, UT · On-site

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ...

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Medical Answering Services information

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How much do medical answering services jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for medical answering services in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What are medical answering services?

Medical answering services are specialized call centers that handle incoming calls for healthcare providers, such as doctors, clinics, and hospitals. They ensure that patient calls are answered promptly, messages are relayed accurately, and urgent situations are prioritized according to the provider's instructions. These services may offer appointment scheduling, message taking, after-hours support, and emergency call triage, helping healthcare professionals stay connected with their patients outside regular office hours. By using medical answering services, practices can improve patient satisfaction and ensure critical communications are never missed.

What is the difference between Medical Answering Services vs Medical Receptionist?

AspectMedical Answering ServicesMedical Receptionist
CredentialsTypically no formal credentials required; training providedHigh school diploma or equivalent; certification often preferred
Work EnvironmentRemote or call center setting, handling multiple clientsFront desk of medical offices, in-person interaction
Primary RoleAnswering calls, scheduling, patient communication for multiple practicesGreeting patients, scheduling, administrative tasks at a single practice

Medical Answering Services focus on remote call handling and support for multiple healthcare providers, while Medical Receptionists work onsite at a specific medical facility managing patient interactions directly. Both roles require strong communication skills, but their work environments and scope differ significantly.

What are some common challenges faced by professionals working in medical answering services, and how can they be managed?

Professionals in medical answering services often encounter challenges such as handling urgent calls efficiently, maintaining patient confidentiality, and managing high call volumes during peak hours. To manage these challenges, it's important to have strong communication skills, thorough training in HIPAA compliance, and the ability to stay calm under pressure. Many teams use specialized software to prioritize urgent calls and ensure accurate message delivery, and ongoing support from supervisors helps staff continually improve their performance.

What are the key skills and qualifications needed to thrive in medical answering services, and why are they important?

To thrive in Medical Answering Services, you need excellent communication skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Outstanding customer service, patience, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure accurate message delivery, patient confidentiality, and efficient support for both patients and healthcare providers.
More about Medical Answering Services jobs
What cities are hiring for Medical Answering Services jobs? Cities with the most Medical Answering Services job openings:
What states have the most Medical Answering Services jobs? States with the most job openings for Medical Answering Services jobs include:
What job categories do people searching Medical Answering Services jobs look for? The top searched job categories for Medical Answering Services jobs are:
Medical Answering Services jobs near you
Infographic showing various Medical Answering Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.

Customer Service Specialist/Phone Operator

Alarm Systems Inc

Quincy, IL • On-site

$15/hr

Part-time

Re-posted 26 days ago

Job description

We have immediate part-time openings with the potential for full time. **This is NOT remote.**

Since 1974, we at Midwest Answer have been serving our customers and their callers with answering services that are professional, flexible, responsive and always friendly. We provide answering services of all kinds, as well as more customized options for specialized needs such as medical answering service, legal answering service and small government answering service. Midwest Answer is looking for someone with excellent customer service skills to join our team as an answering service agent. Open availability is required to cover other shifts as needed (absences, vacation, etc.).

An ideal candidate will be comfortable speaking with people in a variety of business types. Multitasking and computer skills are a must. Professional phone presence, great spelling and grammar skills, accuracy, and strong attention to detail are required. A background check is required. Training is provided. This is NOT remote so you will need reliable transportation to the office.

If you would like to be considered for this position, please send a CURRENT resume.

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