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Medical Alert Jobs in Ohio (NOW HIRING)

Tricehealthcare

Non Medical Skilled Professional

Sterling, OH · On-site

$16 - $20.50/hr

... alert appropriate site contact • Use PPE properly and as required for the tasks above Job Requirements: • Certified Nursing Assistant • Previous experience in a medical setting • Must be able ...

Lincare

Delivery Driver - Medical Equipment

Toledo, OH · On-site

$17.50 - $21.50/hr

Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical ... Critically think, make decisions, and be mentally alert * Strong customer service * Basic computer ...

Lincare

Delivery Driver - Medical Equipment

Marion, OH · On-site

$15.25 - $18.75/hr

Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical ... Critically think, make decisions, and be mentally alert * Strong customer service * Basic computer ...

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All JobsMedical Alert JobsMedical Alert Jobs in Ohio

Medical Alert information

See Ohio salary details

$34.7K

$156.6K

$320.4K

How much do medical alert jobs pay per year?

As of Aug 8, 2026, the average yearly pay for medical alert in Ohio is $156,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $255,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by medical alert operators, and how can they be addressed?

Medical Alert operators often work in high-pressure environments where quick thinking and strong communication skills are essential. A common challenge is managing stressful situations when callers are in distress or emergencies, which requires maintaining a calm and reassuring demeanor. Operators must also efficiently prioritize multiple calls and accurately relay information to emergency responders. Ongoing training, strong team support, and access to mental health resources are helpful in addressing these challenges and ensuring high-quality service.

What are medical alert systems and how do they work?

Medical alert systems are devices designed to provide emergency assistance to individuals, particularly seniors or those with medical conditions, at the press of a button. They typically consist of a wearable button or pendant that, when pressed, connects the user to a monitoring center or emergency contacts. Some systems also feature automatic fall detection and GPS location tracking to ensure help can be dispatched quickly, even if the person can't communicate. These systems offer peace of mind to users and their families by ensuring that help is always accessible in the event of a medical emergency.

What are the key skills and qualifications needed to thrive as a medical alert operator?

To excel as a Medical Alert Operator, strong communication skills, attention to detail, and the ability to stay calm under pressure are essential, typically supported by a high school diploma or equivalent. Familiarity with emergency dispatch software, multi-line phone systems, and incident reporting tools is often required. Outstanding empathy, active listening, and quick decision-making are critical soft skills for effectively supporting callers in crisis. These skills ensure prompt and accurate response to emergencies, directly impacting the safety and well-being of individuals relying on medical alert services.

What is the difference between Medical Alert vs Emergency Medical Technician (EMT)?

AspectMedical AlertEmergency Medical Technician (EMT)
Required CredentialsMedical alert system training, certification varies by providerState-certified EMT training and certification
Work EnvironmentPrimarily remote, assisting users via devices or callsOn-site emergency response, ambulances, hospitals
Employer & IndustryHealthcare, senior care, alarm service providersEmergency services, hospitals, ambulance companies

Medical Alert roles focus on monitoring and assisting users remotely, often in senior care settings, with certification requirements varying. EMTs are trained emergency responders providing on-site medical care during emergencies, requiring state certification. While both serve healthcare needs, Medical Alert is more about remote support, whereas EMTs are active responders in emergency situations.

What are popular job titles related to Medical Alert jobs in Ohio? For Medical Alert jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Medical Alert jobs in Ohio look for? The top searched job categories for Medical Alert jobs in Ohio are:
What cities in Ohio are hiring for Medical Alert jobs? Cities in Ohio with the most Medical Alert job openings:
Medical Alert jobs near you
Infographic showing various Medical Alert job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $156,609 per year, or $75.3 per hour.

Communications Operator

Wooster Community Hospital

Wooster, OH • On-site

Full-time

Re-posted 29 days ago

Wooster Community Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

549th of 1,055 rated hospitals

Job description

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION

Switchboard Operator

MAIN FUNCTION:

Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations.

RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor

MUST HAVE REQUIREMENTS

  • High School diploma or GED.
  • No written disciplinary action within the last 12 months.
  • Computer experience, Word Processing, Windows.

PREFERRED ATTRIBUTES:

  • Previous business office and switchboard experience.
  • Demonstrated effective oral communication skills.
  • 911 dispatcher experience
  • Contact/Call Center experience

Duties and Responsibilities:

Operations:

  • Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies
  • Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee
  • Pages authorized personnel according to established procedures.
  • Answers, prioritize and document Medical Alert calls
  • Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor.
  • Prepares outgoing mail by stamping, bundling, and certifying when appropriate.
  • Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day.
  • Processes patient valuables according to procedure
  • Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches.
Communication:
  • Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families.
  • Models effective communication and professionalism in all interactions with switchboard staff and hospital departments.
  • Demonstrates empathy and understanding in communication of issues with customers.
  • Properly utilize chain of command for all issues beyond capability
  • Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital.
  • Maintains documentation and logs to ensure that accurate information is available to staff and customers.
Customer Service:
  • Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external.
  • Develop positive relationships with other departments to foster patient satisfaction.
  • Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions.

Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.

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