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Virtuoxis an Independent Diagnostic Testing Facility and aResmedcompany. We help patients complete diagnostic testing from home, including sleep apnea, cardiac arrhythmia, and hypoxemia testing. A physician orders a test, we ship a device directly to the patient, the patient completes the study, results are interpreted, and the report is returned to the ordering provider so they cantake action.The experience may sound simple. The operational and clinical complexity behind it is not.

Virtuoxoperates across multiple test types, each with its own workflow, device, clinical protocol, operational dependency, and regulatoryrequirement. We are buildingthe technologyto make diagnostic testing faster, more automated, more observable, and more scalable.

About the Role

We are seeking a Senior UX Designer to help shape the core diagnostic platform that powersVirtuoxoperations. This role is ideal for a designer who thinks in systems, workscloselywith Product and Engineering, and can translate complex clinical and operational workflows into clear, scalable, user-centered experiences.

This is not a role where design happens in isolation. You will work closely with Product, Engineering, CX, Clinical, Operations, Compliance, and other stakeholders to move from ambiguous problems to shippable solutions. You will help define how complex diagnostic workflows become easier to understand, faster to complete, and more reliable at scale.

You will also work in an AI-native product development environment. That means using AI tools to accelerate exploration, synthesis, prototyping, contentiteration, documentationwithdetailed context, and design decision-making whilemaintainingstrong UX judgment, accessibility standards, and implementation quality.

We value designers who build trust before they build screens, think in systems rather than isolated pages, and care about measurable impact as much as polished output.

WhatYou'llDo

• Lead UX from problem framing through delivery for assigned platform areas, including discovery, workflow mapping, concepting, prototyping, validation, detailed design, and iteration.

• Translate complex operational, clinical, and technical requirements into intuitive flows, clear information architecture, and scalable interaction models.

• Design and improve data-heavy workflows, including queues, tables, lists, search, filtering, sorting, bulk actions, status states, audit trails, empty states, error handling, and exception management.

• Partner closely with Product and Engineering to define problems, evaluate tradeoffs, and ship durable solutions across multiple test types and operational workflows.

• Collaborate with engineering to understand front-end constraints,componentbehavior, APIs, system states, permissions, and downstream implementation implications.

• Create clear UX artifacts, including service blueprints, user flows, wireframes, prototypes, journey maps, interaction specifications, and decision documentation.

• Use research insights, operational data, support feedback, product analytics, and stakeholder input to inform design priorities and recommendations.

• Identifywhere automation and AI can meaningfully reduce manual effort, improve workflow accuracy, or increase operational visibility

• Facilitate workshops, design reviews, critiques, and cross-functional alignment sessions to drive clarity and momentum.

• Incorporate accessibility into interaction design and partner with engineering to support accessible implementation.

• Navigate regulated stakeholder environments, including clinical, compliance, privacy, security, legal, and operations partners.

• Mentor designers through critique, pattern sharing, documentation quality, and pragmatic coaching.

• Use AI tools responsiblyin an AI-nativeworkflowto accelerate ideation, synthesis, prototyping, content development, and design documentation.

What Success Looks Like

• Complex diagnostic workflows become easier to understand,operate, and scale.

• Platform experiences reduce manual effort, unnecessary touches, errors, rework, and operational ambiguity.

• Product and Engineering teams have clear design direction, reusable patternsworking in ourDesign System, and actionable specifications.

• Design decisions are grounded in user needs, operational impact, technical feasibility, and measurable outcomes.

• Experiencesremainconsistent across test modalities while still supporting workflow-specific requirements.

WhatWe'reLooking For

• 6+ years of experience designing digital products, ideally in enterprise, SaaS, healthcare, diagnostics, operations, or workflow-heavy software.

• Strong portfoliodemonstratingend-to-end UX work, including problem framing, systems thinking, workflow design, tradeoff decisions, stakeholder influence, and shipped outcomes.

• Deepskillin interaction design, information architecture, prototyping, and complex workflow design.

• Experience designing data-dense interfaces such as tables, queues, dashboards, search, filtering, bulk actions, statuses, alerts, and exception flows.

• Strong ability to simplify complexity without oversimplifying important operational, clinical, or compliance needs.

• Proven ability to collaborate closely with Product and Engineering from early problem definition through delivery.

• Comfort working with technical teams on feasibility,componentbehavior, front-end constraints, system states, APIs, and implementation details.

• Ability tooperatein ambiguity, manage priorities independently, and drive alignment across distributed teams and time zones.

• Practical experience designing accessible experiences and partnering with engineering to support implementation quality.

• Proficiencywith Figma(agent andMCP),and VS Codeprototypingworkflows, design systems, and modern collaboration tools.

• Hands-on experience using AI tools to accelerate design work, synthesis, prototyping, documentation, or product thinking.

• Strong written and verbal communication skills, with the ability to make complex decisions clear for cross-functional partners.

• Experience supporting design systems or migrating products betweencomponentlibraries.

Nice-to-haveexperience:

We areshapingthe future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract andretainthe world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive Flexible Time Off (FTO), 11 paid holidays plus 3 floating days and are eligible for14 weeksof primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.