Delaware, OH · On-site
$15.25 - $20.75/hr
The Customer Service Representative provides solutions to the customer while managing operational ... In addition, this position will focus on matching customer needs to the Qnity product offerings.
Delaware, OH · On-site
$15.25 - $20.75/hr
The Customer Service Representative provides solutions to the customer while managing operational ... In addition, this position will focus on matching customer needs to the Qnity product offerings.
Marlborough, MA · On-site
$16.50 - $22.50/hr
The Customer Service Representative provides solutions to the customer while managing operational ... In addition, this position will focus on matching customer needs to the Qnity product offerings.
Marlborough, MA · On-site
$16.50 - $22.50/hr
The Customer Service Representative provides solutions to the customer while managing operational ... In addition, this position will focus on matching customer needs to the Qnity product offerings.
Brooklyn, NY · On-site
$19 - $23/hr
Customer Service Representative As a Customer Service Representative, you will join the Customer ... Health, Dental, Vision * 401k + Company match * Paid Holidays. * PTO Package * Paid Orientation
Brooklyn, NY · On-site
$19 - $23/hr
Customer Service Representative As a Customer Service Representative, you will join the Customer ... Health, Dental, Vision * 401k + Company match * Paid Holidays. * PTO Package * Paid Orientation
Las Vegas, NV · On-site
$17/hr
We strive to be safe, clean, and helpful while providing excellent customer service, so come visit ... matching after a year of employment -Paid time off after 90 days -9 paid working holidays
Quick apply
Las Vegas, NV · On-site
$17/hr
We strive to be safe, clean, and helpful while providing excellent customer service, so come visit ... matching after a year of employment -Paid time off after 90 days -9 paid working holidays
Las Vegas, NV · On-site
$17/hr
We strive to be safe, clean, and helpful while providing excellent customer service, so come visit ... matching after a year of employment -Paid time off after 90 days -9 paid working holidays Salary ...
Las Vegas, NV · On-site
$17/hr
We strive to be safe, clean, and helpful while providing excellent customer service, so come visit ... matching after a year of employment -Paid time off after 90 days -9 paid working holidays Salary ...
Wichita, KS · On-site
$60K - $70K/yr
The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general ... Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: * 401(k) * 401(k) matching
Wichita, KS · On-site
$60K - $70K/yr
The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general ... Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: * 401(k) * 401(k) matching
Phoenix, AZ · On-site
$19 - $20/hr
You will have typical Customer Service and Technical Support job duties to include: * You are the ... Our national search capability allows us to do the legwork to match candidates to opportunities in ...
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Phoenix, AZ · On-site
$19 - $20/hr
You will have typical Customer Service and Technical Support job duties to include: * You are the ... Our national search capability allows us to do the legwork to match candidates to opportunities in ...
$14.75 - $20/hr
KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Quick apply
$14.75 - $20/hr
KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Miramar, FL · On-site
$14/hr
Customer Service (Team Member) in Miramar , FL EAP Management Corp dba KFC is looking for people ... Paid time off for full-time employees * 401(k) with company match What you can expect from us:
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Miramar, FL · On-site
$14/hr
Customer Service (Team Member) in Miramar , FL EAP Management Corp dba KFC is looking for people ... Paid time off for full-time employees * 401(k) with company match What you can expect from us:
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Quick apply
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Fayetteville, NC · On-site
$11/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Quick apply
Fayetteville, NC · On-site
$11/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Irving, TX · On-site
$15.25 - $21/hr
Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the ... Employee ownership (ESOP) with Employer Match * Competitive pay * Paid vacations (3 weeks)
Irving, TX · On-site
$15.25 - $21/hr
Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the ... Employee ownership (ESOP) with Employer Match * Competitive pay * Paid vacations (3 weeks)
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Quick apply
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Oak Park, MI · On-site
$13 - $15/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Quick apply
Oak Park, MI · On-site
$13 - $15/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Burgaw, NC · On-site
$11.50/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Quick apply
Burgaw, NC · On-site
$11.50/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Quick apply
If you want to build a great career while providing fast, fun and friendly service to our customers ... Medical benefits * 401K plan with match * KFC Foundation Programs The responsibilities of the team ...
Livonia, MI · On-site
$13 - $15/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Quick apply
Livonia, MI · On-site
$13 - $15/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Corona, NY · On-site
$19 - $23/hr
Customer Service Representative As a Customer Service Representative, you will join the Customer ... Health, Dental, Vision * 401k + Company match * Paid Holidays. * PTO Package * Paid Orientation
Corona, NY · On-site
$19 - $23/hr
Customer Service Representative As a Customer Service Representative, you will join the Customer ... Health, Dental, Vision * 401k + Company match * Paid Holidays. * PTO Package * Paid Orientation
Henderson, NV · On-site
$17/hr
We strive to be safe, clean, and helpful while providing excellent customer service, so come visit ... matching after a year of employment -Paid time off after 90 days -9 paid working holidays Salary ...
Henderson, NV · On-site
$17/hr
We strive to be safe, clean, and helpful while providing excellent customer service, so come visit ... matching after a year of employment -Paid time off after 90 days -9 paid working holidays Salary ...
Livonia, MI · On-site
$13 - $15/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
Quick apply
Livonia, MI · On-site
$13 - $15/hr
If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
For Matchmaking Customer Service jobs, the most frequently searched job titles are:
Delaware, OH • On-site
$15.25 - $20.75/hr
Full-time
Re-posted 6 days ago
Manage customer orders through Customer Service work processes and systems.
Handle all types of customer orders, including indent orders and services invoicing requests.
Support customers with coordination of returns when required, following Qnity's Return Policies.
Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.
At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.
The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers' needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.
Core Responsibilities:
Manage customer orders through Customer Service work processes and systems.
Handle all types of customer orders, including indent orders and services invoicing requests.
Supports customers with coordination of returns when required, following Qnity's Return Policies.
Maintain a thorough knowledge of the businesses' products, businesses, applications, and service offerings.
Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.
Weekly participation in meetings with the Supply Chain team to analyze possible material delays.
Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings.
Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution.
Support commercial strategies with Qnity customers across multiple businesses.
Provide backup coverage as necessary.
Responsible for establishing and maintaining relationships with the customers.
Respond to sales team inquiries as: prices, stock, latest sales, etc.
Requirements:
Bachelor's degree or equivalent is preferred.
Develop proficiency as a Customer Service Representative.
Proven ability to build and maintain strong customer relationships.
Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers.
Ability to identify areas for improvement and escalate for change management implementation.
Excellent interpersonal and written communication skills.
Strong office skills. Salesforce.com experience is a plus.
Knowledge of the Order to Cash (OTC) transactions in SAP.
Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI).
Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management.
Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
Logistics, operations, or manufacturing experience preferred.
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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information.
Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
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Sourced by ZipRecruiter
Education programs administration
11 - 50 Employees
Minneapolis, MN, US
2009
