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What is a MassDOT job?

A MassDOT job refers to a position within the Massachusetts Department of Transportation, which oversees the state's transportation network, including highways, public transit, aeronautics, and motor vehicle services. Jobs at MassDOT range from engineering and maintenance roles to administrative and customer service positions. Employees contribute to infrastructure improvements, public safety, and efficient transportation services across Massachusetts.

What does a typical day look like for someone working at MassDOT?

A typical day at MassDOT varies by role but often includes overseeing transportation infrastructure projects, reviewing plans and permits, coordinating with contractors, and addressing public safety concerns. Employees frequently collaborate with engineers, planners, and local government officials to ensure compliance with state and federal regulations. The work may involve a combination of office-based planning and on-site inspections or project meetings. This dynamic environment offers exposure to a range of disciplines and provides the opportunity to make a direct impact on the safety and efficiency of Massachusetts' transportation systems.

What are the key skills and qualifications needed to thrive in the MassDOT position, and why are they important?

To thrive in a MassDOT (Massachusetts Department of Transportation) position, candidates typically need a background in civil engineering, transportation planning, or public administration, often supported by a relevant degree or professional licensure. Familiarity with project management software, GIS tools, and DOT-specific regulations is essential for daily operations. Strong problem-solving abilities, collaborative teamwork, and effective communication distinguish top performers in these roles. These skills ensure safe, efficient transportation infrastructure and smooth coordination among agencies and stakeholders.

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Massdot jobs near you
Infographic showing various Massdot job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Hybrid job distribution.

Assistant District Administrator (Program Coordinator III)

Massachusetts Department of Transportation

Northampton, MA • On-site

Full-time

Posted 11 days ago

Massachusetts Department Of Transportation rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

144th of 844 rated public administrative organizations

Job description

Position Summary
The position provides senior administrative leadership and oversight of district-wide personnel matters, labor relations, payroll, fiscal (accounts payable), training, and other administrative operations. The role serves as a key advisor to the District Administrator.
Duties and Responsibilities
  • Assist the District Highway Director, District Administrator, and Senior Staff with management and oversight of all human resources, labor relations, fiscal, and administrative functions within the District. This includes but isn't limited to: payroll, fiscal, overtime, differentials, leave, mileage, reimbursements, workers' compensation, training, and time reporting.
  • May make recommendations to senior leadership and/or attend meetings on behalf of the District Administrator in their absence.
  • Supervise, coordinate, and evaluate administrative and fiscal staff; approve time and attendance and conduct performance evaluations.
  • Manage MassDOT benefit information and serve as the primary point of contact for employee benefit inquiries.
  • Provide guidance to managers and employees on HR policies, collective bargaining agreements, ADA matters, labor relations, disciplinary actions, grievances, and investigations.
  • Coordinate interviews, review and prepare recommendation packages, submit requisitions.
  • Tracks and processes Form 30s (job description forms) and related documentation.
  • Assists with new hire orientations, exit interviews, retirements, terminations, and offboarding activities.
  • Coordinate with MassDOT Headquarters on payroll, benefits, HR, and labor relations matters.
  • Assist with District intern and co-op programs, including recruitment, onboarding, training coordination, and program administration.
  • Design, implement, and monitor administrative processes and District-wide initiatives to improve efficiency and ensure compliance with policies and procedures.
  • Maintain staffing, vacancy, and position tracking records.
  • Assist with special projects, attend meetings and conferences, prepare reports, maintain records, and perform related duties as required.

Preferred Qualifications
  • Knowledge of and experience in Benefits administration.
  • Strong Accounts Payable or Budget Oversight experience.
  • Knowledge of Payroll processing/auditing.
  • Collective bargaining experience.

NOTE: This is a Confidential position.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found at mass.gov/massdot-careers .
MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Qualifications:
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.
Substitutions
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: No substitutions will be permitted for the required (B) experience.
  • For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
  • For general questions regarding MassDOT, call the Human Resources Service Center at 857 - 368 - 4722.
  • For a disability - related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857 - 274 - 1935.

Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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