To thrive in the MassDOT Highway Division, strong knowledge of civil engineering, roadway construction, and highway maintenance is essential, often supported by a relevant degree or technical experience. Familiarity with construction management software, CAD tools, GIS systems, and safety certifications like OSHA 10/30 is typically required. Effective communication, problem-solving abilities, and teamwork are crucial soft skills for coordinating with crews, contractors, and the public. These skills and qualities are vital to ensure safe, efficient, and compliant highway projects and maintenance activities across Massachusetts.