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Marta Jobs in Decatur, GA (NOW HIRING)

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Marta information

See Decatur, GA salary details

$7

$11

$17

How much do marta jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for marta in Decatur, GA is $11.09, according to ZipRecruiter salary data. Most workers in this role earn between $9.10 and $11.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a MARTA (Metropolitan Atlanta Rapid Transit Authority) Transit Operator, and why are they important?

To thrive as a MARTA Transit Operator, you need a valid driver’s license, a clean driving record, and strong knowledge of safety regulations and city routes. Familiarity with fare collection systems, radio dispatch equipment, and vehicle inspection protocols is typically required. Excellent customer service, problem-solving abilities, and calmness under pressure help operators handle diverse passenger needs and unexpected situations. These skills ensure safe, reliable transportation and a positive experience for the community.

What are some common challenges faced by MARTA transit operators, and how can new hires prepare for them?

MARTA transit operators often experience challenges such as managing high passenger volumes during peak hours, adhering to strict schedules, and maintaining excellent customer service in stressful situations. New hires can prepare by familiarizing themselves with MARTA routes, practicing effective communication skills, and developing strategies to remain calm and professional under pressure. Additionally, ongoing training and mentorship from experienced operators can be invaluable in adapting to the fast-paced environment and handling unexpected situations confidently.

What is the difference between Marta vs Bus Driver?

AspectMartaBus Driver
Required CredentialsCommercial driver's license (CDL), passenger endorsementCommercial driver's license (CDL), passenger endorsement
Work EnvironmentPublic transit system, urban and suburban routesPrivate or public bus services, various routes
Industry UsagePublic transportation agencies, transit authoritiesTransportation companies, transit agencies

Both Marta and Bus Drivers require similar credentials and work in public transit environments. Marta typically refers to drivers working for the Atlanta-based transit system, while Bus Drivers operate in various regions. The roles are comparable in responsibilities, but Marta drivers specifically serve the Marta transit network.

What are Marta workers and what do they do?

MARTA (Metropolitan Atlanta Rapid Transit Authority) workers are employees who operate, manage, and maintain the public transportation system in Atlanta, Georgia. They include bus and train operators, maintenance personnel, customer service representatives, administrative staff, and security personnel. Their primary responsibility is to ensure the safe, efficient, and reliable operation of MARTA’s transit services, providing transportation to thousands of commuters each day. These workers also handle passenger inquiries, maintain vehicles and stations, and support the overall functionality of the transit system.

Which job is best for a 40 year old woman?

The best job for a 40-year-old woman depends on her skills, interests, and experience. Many roles such as administrative assistant, customer service representative, or project coordinator are suitable, often requiring strong communication and organizational skills. Flexibility, certifications, and a supportive work environment can also influence the best choice.
What job categories do people searching Marta jobs in Decatur, GA look for? The top searched job categories for Marta jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Marta jobs? Cities near Decatur, GA with the most Marta job openings:
Infographic showing various Marta job openings in Decatur, GA as of May 2026, with employment types broken down into 73% Full Time, 14% Part Time, 12% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $23,060 per year, or $11.1 per hour.

Service Quality Lead - Paratransit/MARTA Mobility

Vectour Group

Atlanta, GA • On-site

$20.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Service Quality Lead - Paratransit Services (MARTA Mobility)
Position Summary
The Service Quality Lead serves as the on-duty management representative and is responsible for maintaining service performance, supporting staff, and ensuring that daily operational goals are met.
Primary Duties and Responsibilities
• Serve as the primary point of contact for all shift-related operational issues.
• Monitor service performance in real-time to ensure adherence to key KPIs, including On-Time
Performance (OTP), trip monitoring, and schedule adherence.
• Monitor and resolve late trips, ensuring proper coordination of customer callbacks and accurate use of Tracker Action Codes to document actions taken.
• Escalate service or personnel issues promptly to management when intervention or approval is needed.
• Provide coaching and support to dispatchers, schedulers, and customer service representatives to maintain high service standards.
• Document shift activities, including incidents, service interruptions, and resolutions, in the daily shift report.
• Assist in onboarding and training new employees by reinforcing SOPs and quality standards.
• Ensure compliance with safety policies and ADA service requirements.
• Collaborate with management to identify and address operational trends, recurring issues, or training needs.
• Represent MARTA's service values through professionalism, fairness, and accountability.
Qualifications & Skills
• Minimum 3 years of experience in paratransit, dispatch, or transportation operations.
• Prior supervisory or lead experience preferred.
• Strong understanding of dispatch operations, service delivery standards, and ADA paratransit requirements.
• Proven ability to make quick, sound decisions in fast-paced operational settings.
• Excellent written and verbal communication skills.
• Strong problem-solving ability with a focus on teamwork and customer service.
• Proficiency with operational systems (e.g., Trapeze, PASS, Finesse, or equivalent).
• Willingness to work nights, weekends, or holidays as part of a 24/7 operation.
Work Schedule & Location
• TBD
• Primary location: 1040 Brady Avenue NE, Atlanta, GA 30318
Compensation & Benefits
• Pay: $20.30 per hour, paid biweekly
• Comprehensive benefits package including: - Medical, Dental, Vision, Disability, and Life Insurance - 401(k) with Employer Match - Paid Holidays, Vacation, and Sick Leave - Advancement Opportunities
Equal Opportunity Statement
Vectour Group is an equal opportunity employer committed to fostering an inclusive culture that supports growth for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.