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Marriott Remote Jobs in Wheat Ridge, CO (NOW HIRING)

Customer Care Representative

Louisville, CO · On-site +1

$36K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is fully remote and requires a dedicated home workspace with reliable high-speed internet access. Standard work schedule is 8:30 a.m. - 5:00 p.m. (EST), with flexibility required during ...

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Marriott Remote information

See Wheat Ridge, CO salary details

$5

$16

$36

How much do marriott remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for marriott remote in Wheat Ridge, CO is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $10.24 and $19.18 per hour, depending on experience, location, and employer.

How does working remotely for Marriott impact daily collaboration with on-site teams?

When working remotely for Marriott, you will frequently use digital collaboration tools such as Microsoft Teams, Zoom, and email to coordinate with on-site colleagues. Regular virtual meetings, clear communication, and proactive follow-ups are essential for staying aligned with team goals and updates. While you may have fewer face-to-face interactions, Marriott emphasizes a connected and inclusive work culture, ensuring remote employees feel supported and engaged. Adapting to various time zones and maintaining responsiveness can be common challenges, but the company provides resources and training to help remote team members succeed.

How to get a remote job with Marriott?

To get a remote job with Marriott, visit their careers website and search for remote or work-from-home positions in hospitality, customer service, or corporate roles. Submit an online application and ensure your resume highlights relevant skills, experience, and familiarity with remote work tools like video conferencing and collaboration platforms.

What is the difference between Marriott Remote vs Marriott Front Desk Agent?

AspectMarriott RemoteMarriott Front Desk Agent
Work EnvironmentRemote, from home or remote officeOn-site at hotel lobby
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience
Job DutiesReservation management, customer inquiries remotelyCheck-in/out, guest assistance in person
Industry UsageGrowing remote hospitality rolesTraditional hotel front desk roles

Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.

What are the key skills and qualifications needed to thrive as a Marriott Remote employee?

To excel as a Marriott Remote employee, you generally need strong customer service skills, problem-solving abilities, and previous experience in hospitality or call center roles. Proficiency with reservation systems, CRM software, and communication tools like VoIP is typically required. Excellent verbal communication, patience, and self-motivation distinguish top performers in this remote setting. These competencies are crucial for delivering seamless guest experiences and maintaining Marriott’s high service standards from a remote environment.

What are Marriott remote jobs?

Marriott remote jobs are positions offered by Marriott International that allow employees to work from home or outside of traditional office settings. These roles can include customer service representatives, reservation agents, sales, marketing, IT, and other support positions. Working remotely for Marriott provides flexibility and the ability to balance work and personal life, while still being part of a global hospitality company. Eligibility, job duties, and technical requirements may vary by position.

Does Marriott remote work allow remote work?

Marriott offers remote work opportunities for certain roles, particularly in customer service, sales, and administrative positions. These jobs typically require a reliable internet connection, relevant skills, and sometimes specific certifications, and they often follow flexible or standard business hours. Not all Marriott positions are remote, so candidates should review individual job postings for remote work options.

What are popular job titles related to Marriott Remote jobs in Wheat Ridge, CO?

For Marriott Remote jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Marriott Remote jobs in Wheat Ridge, CO look for?

The top searched job categories for Marriott Remote jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Marriott Remote jobs?

Cities near Wheat Ridge, CO with the most Marriott Remote job openings:

Infographic showing various Marriott Remote job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,160 per year, or $16.9 per hour.

$36K - $43K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Innovation at its Best: Join our Forward-Thinking Company

SCTE®, a subsidiary of CableLabs, is shaping the future of connectivity. Through technological leadership and innovation, SCTE has served as the applied science leader for the cable telecommunications industry for more than five decades. As a not-for-profit member organization, SCTE moves member companies forward through continuous training for the workforce of tomorrow and by putting leaders into the conversations that matter. 

The Customer Care Representative position resides in the Customer Care department at SCTE. This department supports SCTE’s members, learners, and event participants by delivering consistent, high-quality service across all service channels. Our work helps members successfully access programs, certifications, and industry resources while ensuring operational accuracy and reliability.

Why This Role Is Exciting

This position focuses on responding to inquiries, supporting registrations, and maintaining accurate records within internal systems. The role includes case documentation and appropriate escalation to ensure effective and timely resolution. The impact of this work extends beyond individual interactions, contributing to member confidence, data integrity, and the smooth execution of SCTE programs. Consistent service delivery supports organizational objectives related to engagement, retention, and operational excellence.

What You’ll Do

  • Respond to customer inquiries via phone, email, and live chat including AI-assisted chat interactions, by monitoring conversations, validating responses, and taking over complex cases with human support.
  • Manage multiple chat conversations simultaneously while maintaining accuracy, professionalism, and empathy for the customer.
  • Assist customers with the following with accuracy:
    • Membership activation process, and use of services
    • Training program registration, including enrollment and access.
    • Inquiries regarding SCTE TechExpo and other national events.
  • Maintain data integrity and ensure key demographic information is accurate and up to date across SCTE record keeping systems.
  • Track and record customer cases in Salesforce, for inquiries initiated through all service channels; escalate questions or issues as appropriate.
  • Troubleshoot customer issues and coordinate escalation when needed.
  • Handle confidential documents and proprietary information with discretion and professionalism.
  • Collaborate respectfully and effectively with internal teams to ensure seamless and consistent service experience across all support channels.
  • Other duties as assigned.

What Is a Must Have

  • 2 to 3 years’ experience in a call center or customer service role requiring excellent phone/email manners, etiquette, and communication. 
  • Excellent typing, data entry, database maintenance and database troubleshooting skills proficient in Microsoft Office particularly Outlook, Word, and Excel. 
  • Demonstrates foundational knowledge of customer service best practices, including timely follow-up, clear communication, documentation accuracy, and appropriate escalation of issues to ensure effective resolution.
  • Demonstrates strong interpersonal skills with the ability to work both independently and in a team environment.
  • Organized, detail-oriented, multi-tasker and problem-solver.
  • Positive attitude and people oriented.
  • High school diploma, general education degree or equivalent.

What Will Set You Apart

  • Experience with Salesforce.
  • Familiarity with AI-enabled customer support tools or interest in learning emerging technologies in customer experience
  • Familiarity with the cable telecommunications industry, or the ability to quickly build industry knowledge, preferred.

At CableLabs You’ll Enjoy Comprehensive Compensation and Benefits

Compensation: The salary range is $36,400 - $43,680. This position is eligible for bonus incentive compensation up to 10% of base salary. This position is hourly and eligible for overtime. 

Health Benefits: Comprehensive healthcare coverage including medical, dental, vision insurance. Access to flexible spending and health savings accounts with employer HSA contribution.

Retirement Benefits: Competitive 401(k) retirement plan with an employer match up to 6% plus an ADDITIONAL 8% contribution to 401(k) which becomes fully vested after only two years of employment.

Work-Life Balance: Flexible work arrangementsUnlimited PTO, 11 paid holidays100% paid family and medical leave.

To learn more and discover additional benefits, read our Employee Benefits Guide.

Working conditions and physical requirements:

This position is fully remote and requires a dedicated home workspace with reliable high-speed internet access. Standard work schedule is 8:30 a.m. – 5:00 p.m. (EST), with flexibility required during peak service periods. The role operates in a fast-paced, metrics-driven environment requiring sustained focus and the ability to manage multiple digital systems and communication channels simultaneously.

This position also requires the following: 

  • Prolonged periods of sitting and working at a computer.
  • Frequent use of keyboard and mouse, requiring manual dexterity.
  • Ability to read detailed information on a computer screen for extended periods.
  • Ability to communicate clearly via phone and video conferencing platforms

We understand that the confidence gap and imposter syndrome can make it challenging for exceptional candidates to apply. We encourage you to apply confidently and without hesitation, you may just be the right candidate for this position or similar opportunities.

CableLabs is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are decided on the basis of qualifications, merit, and business need. If you need assistance or accommodation due to a disability, you may contact us at humanresourcesteam@cablelabs.com or 303-661-3307. View our full EEO policy here.