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Marriott Club Jobs in Virginia (NOW HIRING)

... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Operations Manager

Herndon, VA · On-site

$28.35 - $32.69/hr

... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

No. 303 Richmond, a modern day social club and private event space, is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

Pastry Cook/Baker

Richmond, VA · On-site

$17.25 - $21/hr

No. 303 Richmond, a modern day social club and private event space, is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

Pastry Cook/Baker

Richmond, VA · On-site

$17.25 - $21/hr

No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

Pastry Cook/Baker

Richmond, VA · On-site

$17.25 - $21/hr

No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...

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Marriott Club information

What is the difference between Marriott Club vs Marriott Concierge?

AspectMarriott ClubMarriott Concierge
Primary RoleMembership program management and exclusive guest servicesPersonalized guest assistance and local area guidance
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality background
Work EnvironmentClub lounges, membership officesHotel front desk, guest rooms, local venues
Industry UsageLuxury hospitality, membership servicesHotel operations, guest relations

Marriott Club focuses on managing exclusive membership programs and providing members with special amenities, while Marriott Concierge offers personalized guest services during hotel stays. Both roles require strong customer service skills and hospitality experience but differ in their primary functions and work settings.

What are popular job titles related to Marriott Club jobs in Virginia?

For Marriott Club jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Marriott Club jobs in Virginia look for?

The top searched job categories for Marriott Club jobs in Virginia are:

What cities in Virginia are hiring for Marriott Club jobs?

Cities in Virginia with the most Marriott Club job openings:

Operations Manager

Marriott

Herndon, VA • On-site

Full-time

Posted 19 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels


Job description

JOB SUMMARY

Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Assists in ensuring that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.SpringHill Suites by Marriott offer guests an upscale yet relaxed atmosphere. Every room is a spacious suite, providing families more room to relax and business travelers the ability to separate work from sleep. With complimentary breakfast, pools in most locations, and wine and beer in the market, SpringHill Suites attracts leisure and business travelers alike. In joining SpringHill Suites, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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