Operations Manager
Herndon, VA · On-site
... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
Herndon, VA · On-site
... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
Herndon, VA · On-site
... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
Dulles, VA · On-site
Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Dulles, VA · On-site
Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Herndon, VA · On-site
$28.35 - $32.69/hr
... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
Herndon, VA · On-site
$28.35 - $32.69/hr
... Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
About Us HEI Hotels & Resorts is proud to welcome the Marriott Virginia Beach Oceanfront Resort to ... Work collaboratively with Beach Club, Recreation, Food & Beverage, Guest Services, and other Resort ...
About Us HEI Hotels & Resorts is proud to welcome the Marriott Virginia Beach Oceanfront Resort to ... Work collaboratively with Beach Club, Recreation, Food & Beverage, Guest Services, and other Resort ...
Dulles, VA · On-site
$19.95/hr
Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Dulles, VA · On-site
$19.95/hr
Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of ...
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of ...
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of ...
Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of ...
Williamsburg, VA · On-site
$27.50/hr
... MVW Manor Club Worksite in 2024 was between $142,835 and $530,404. Paid training: $27.50/hr ... Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse ...
Williamsburg, VA · On-site
$27.50/hr
... MVW Manor Club Worksite in 2024 was between $142,835 and $530,404. Paid training: $27.50/hr ... Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse ...
Williamsburg, VA · On-site
$27.50/hr
... MVW Manor Club Worksite in 2024 was between $142,835 and $530,404. Paid training: $27.50/hr ... Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse ...
Williamsburg, VA · On-site
$27.50/hr
... MVW Manor Club Worksite in 2024 was between $142,835 and $530,404. Paid training: $27.50/hr ... Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse ...
Danville, VA · On-site
$14 - $17.75/hr
Promote our franchise membership club and help guests secure future stays at your hotel and other Daly Seven properties. * If our hotel is full, you will proactively help guests find lodging via ...
Danville, VA · On-site
$14 - $17.75/hr
Promote our franchise membership club and help guests secure future stays at your hotel and other Daly Seven properties. * If our hotel is full, you will proactively help guests find lodging via ...
Danville, VA · On-site
$14 - $17.75/hr
Promote our franchise membership club and help guests secure future stays at your hotel and other Daly Seven properties. * If our hotel is full, you will proactively help guests find lodging via ...
Danville, VA · On-site
$14 - $17.75/hr
Promote our franchise membership club and help guests secure future stays at your hotel and other Daly Seven properties. * If our hotel is full, you will proactively help guests find lodging via ...
About Us HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic ...
About Us HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space, is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space, is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
$17.25 - $21/hr
No. 303 Richmond, a modern day social club and private event space, is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
$17.25 - $21/hr
No. 303 Richmond, a modern day social club and private event space, is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
$17.25 - $21/hr
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
$17.25 - $21/hr
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
$17.25 - $21/hr
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
Richmond, VA · On-site
$17.25 - $21/hr
No. 303 Richmond, a modern day social club and private event space,is seeking a dynamic, service ... Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as ...
| Aspect | Marriott Club | Marriott Concierge |
|---|---|---|
| Primary Role | Membership program management and exclusive guest services | Personalized guest assistance and local area guidance |
| Required Credentials | Customer service experience, hospitality knowledge | Customer service skills, hospitality background |
| Work Environment | Club lounges, membership offices | Hotel front desk, guest rooms, local venues |
| Industry Usage | Luxury hospitality, membership services | Hotel operations, guest relations |
Marriott Club focuses on managing exclusive membership programs and providing members with special amenities, while Marriott Concierge offers personalized guest services during hotel stays. Both roles require strong customer service skills and hospitality experience but differ in their primary functions and work settings.
For Marriott Club jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Marriott Club jobs in Virginia are:
Cities in Virginia with the most Marriott Club job openings:
6.4
Based on 1,187 frontline employees who took The Breakroom Quiz
54th of 107 rated hotels
JOB SUMMARY
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Operations Team
Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
Assists in ensuring that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Supporting Property Operations Function(s)
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Managing and Monitoring Activities that Affect the Guest Experience
Provides excellent customer service by being readily available/approachable for all guests.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Ensures all team members meet or exceed all hospitality requirements.
Assisting in Managing Profitability
Assists in performing required annual Quality audit with GM & RD.
Ensures a viable key control program is in place.
Understands financial statements, sales and activity reports, and other performance data.
Conducting Human Resources Activities
Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Ensures orientations for new team members are thorough and completed in a timely fashion.
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Traveler accommodation and hospitality services
10,000+ Employees
Bethesda, MD, US