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Marketplace Strategy Jobs in Virginia (NOW HIRING)

STIHL

Ecommerce Strategy & Operations Manager

Virginia Beach, VA · On-site

$97K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You bring a strong understanding of marketplace ecosystems and know how to drive results through ... Develop strategy to achieve "easy to buy, easy to sell" objectives; build and track operational ...

Nestle

Manager E-Commerce Strategy

Arlington, VA · On-site

  • Medical

  • Retirement

Our organization thrives on collaboration, agility, and innovation to win in a fast-paced and evolving marketplace. Position Summary The eCommerce Strategy Manager, Emerging Channels and Capabilities ...

Nestle

Senior Specialist E-Commerce Strategy

Arlington, VA · On-site

  • Medical

  • Retirement

Our organization thrives on collaboration, agility, and innovation to win in a fast-paced and evolving marketplace. Role Overview The Senior Specialist, eCommerce Strategy is a critical contributor ...

Nestle

Senior Manager of Digital Strategy

Arlington, VA

$146K - $200K/yr

  • Medical

  • Retirement

We're innovators, strategic collaborators, value multipliers, and digital business leaders ... marketplace. By joining, you become part of a 150-year legacy and a global team of 270,000+. We ...

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Marketplace Strategy information

What is the difference between Marketplace Strategy vs Marketplace Analyst?

AspectMarketplace StrategyMarketplace Analyst
Primary FocusDeveloping overall marketplace growth strategies, partnership development, and long-term planningAnalyzing marketplace data, performance metrics, and providing insights to optimize listings and sales
Required SkillsStrategic thinking, business development, industry knowledgeData analysis, reporting, proficiency with analytics tools
Work EnvironmentCross-functional teams, strategic planning sessionsData analysis teams, reporting dashboards
Common UsageUsed by roles involved in setting marketplace directionUsed by roles focused on data-driven performance analysis

Marketplace Strategy professionals focus on creating and executing growth plans for online marketplaces, while Marketplace Analysts concentrate on analyzing data to improve marketplace performance. Both roles are essential but differ in scope and responsibilities, with Strategy roles emphasizing planning and Analysts focusing on data insights.

What are popular job titles related to Marketplace Strategy jobs in Virginia? For Marketplace Strategy jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Marketplace Strategy jobs in Virginia look for? The top searched job categories for Marketplace Strategy jobs in Virginia are:
What cities in Virginia are hiring for Marketplace Strategy jobs? Cities in Virginia with the most Marketplace Strategy job openings:
Marketplace Strategy jobs near you

Ecommerce Strategy & Operations Manager

STIHL

Virginia Beach, VA • On-site

$97K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

STIHL rating

8.4

Company rating: 8.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

97th of 487 rated machine equipment manufacturers

Job description

About Us
As a family-owned company, it's the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.
We are seeking an eCommerce Strategy & Operations Manager to join the team. With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team!
Why You'll Love Working at STIHL:
  • Competitive pay with multiple bonus opportunities and potential for annual merit increases
  • Excellent health benefits including Medical, Dental & Vision Insurance
  • Onsite Health & Wellness Center for employees and eligible family members
  • Company-paid Life Insurance and Short & Long-Term Disability
  • Robust retirement offerings including:
    • A fully vested Pension Plan after 5 years
    • A 401(k) with generous employer match
  • Paid time off including 11 Paid Holidays
  • A strong culture of stability, community, and innovation
  • Compensation: $97,000 - $121,000 per year. Actual compensation will depend on experience, qualifications, and internal equity.

About You
You're a strategic, hands-on eCommerce professional who thrives at the intersection of operations, data, and customer experience. You bring a strong understanding of marketplace ecosystems and know how to drive results through efficient processes, clear communication, and cross-functional collaboration.
You have experience supporting marketplace operations, onboarding sellers or dealers, and managing end-to-end order flow to ensure a seamless customer journey. You're comfortable working within platforms like Mirakl and understand what it takes to help partners succeed while maintaining high standards of performance and compliance.
Job Duties & Responsibilities
Marketplace Strategy and Operations (Mirakl)
  • Develop strategy to achieve "easy to buy, easy to sell" objectives; build and track operational priorities across order management, post-purchase, fraud, and payments
  • Guide dealers post-onboarding: catalog, pricing, inventory feeds, shipping configuration, and payout setup
  • Conduct sessions with internal teams to resolve onboarding blockers; monitor dealer SLA performance (fulfillment, cancellations, returns, customer service)
  • Support catalog quality audits and dealer product data corrections
  • Develop PRDs, user stories, and business cases to drive platform enhancements for the digital product team

Order Management & Merchant of Record
  • Build AI use cases supporting end-to-end order flow across BOPIS, dealer delivery, and shipment fulfillment types
  • Reconcile failed payments, declines, and cancellations with Finance and global teams; troubleshoot issues with IT, Customer Service, Stripe, and Mirakl
  • Monitor Stripe Connect payouts for accuracy and timeliness; coordinate tax processes with Finance and Vertex

Fraud Monitoring & Risk Management
  • Serve as first point of contact for flagged transactions; investigate orders using customer behavior, payment characteristics, and risk indicators
  • Liaise with fraud vendors, maintain case documentation, and develop SOPs for fraud workflows and escalation paths
  • Ensure high acceptance rates, low false positives, low fraud rates, and minimal chargebacks

Reporting & Continuous Improvement
  • Produce weekly/monthly KPIs: order success rate, payout timeliness, fraud rate, chargebacks, and dealer SLA adherence
  • Identify inefficiencies, recommend improvements, and support regression testing for Mirakl, Hybris, and Stripe releases
  • Collaborate cross-functionally to continuously improve customer and dealer experience
  • All other duties and responsibilities as assigned

Specifications
  • Bachelor's degree; preferred in the areas of marketing, design, digital, IT, or business-related fields
  • Preferred 3-5 years of experience, with at least 2 years of experience in digital ideally with marketplace (e.g., Mirakl) payment (e.g., Stripe), tax, and fraud platforms
  • Required Travel: <10%
  • Experience in dealer networks, marketplaces, or B2B2C models
  • Knowledge of analytics tools

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