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Marina Assistant Jobs (NOW HIRING)

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Forklift/Travelift Opertr

Seabrook, TX

$15.25 - $18/hr

Proper and safe operation of vessels while maneuvering in/out of marina. * Assist customers while docking, tying, boarding and unboarding vessels ensuring complete customer satisfaction * Monitoring ...

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast ... Sustain and optimize profitability, performance and guest satisfaction * Assist General Manager ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Dockhand Marina

Orange Beach, AL · On-site

$12 - $14/hr

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Marina Crew

Laconia, NH · On-site

$22 - $24/hr

This position will assist the Service Manager in ensuring the success of the Marina at our Meredith property. Job Summary: The Marina Crew member will report to the Service Manager and assist in a ...

Marina Dockhand

Quincy, MA · On-site

$15 - $18/hr

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Dockhand Marina

Niceville, FL · On-site

$15 - $16/hr

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

Help orient members and guests to the marina, facilities, and answer other commonly asked questions * Assist customers with general boating needs * Maintain and clean restrooms, docks, walkways ...

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Marina Assistant information

What are some common challenges Marina Assistants face during peak boating seasons?

During peak boating seasons, Marina Assistants often manage increased boat traffic, requiring efficient coordination to ensure safe docking and departure. Balancing customer service with hands-on maintenance tasks can be demanding, especially when handling requests from multiple boaters simultaneously. Additionally, working outdoors in varying weather conditions and responding quickly to emergencies, such as fuel spills or mechanical issues, are typical challenges. Effective teamwork and clear communication with other staff members are essential to maintain smooth operations and a positive experience for marina patrons.

What are Marina Assistants?

Marina Assistants are staff members who help with the daily operations at marinas, which are facilities for docking and servicing boats. Their duties often include assisting boaters with docking and undocking, fueling vessels, maintaining the cleanliness of docks and facilities, and providing customer service to visitors. They may also perform light maintenance tasks, monitor marina security, and help with administrative work. Marina Assistants play a key role in ensuring that boaters have a safe and enjoyable experience at the marina.

What is the difference between Marina Assistant vs Marina Clerk?

AspectMarina AssistantMarina Clerk
CredentialsBasic certifications, customer service skillsBasic certifications, administrative skills
Work EnvironmentMarinas, outdoor and customer-facingMarinas, office and administrative setting
Employer & IndustryMarina operators, boating industryMarina offices, boating industry
Common TasksAssisting customers, boat storage, maintenance supportManaging records, billing, scheduling

Marina Assistants primarily focus on customer service and supporting marina operations outdoors, while Marina Clerks handle administrative tasks within office settings. Both roles are essential in marina environments but differ in daily responsibilities and work settings.

What are the key skills and qualifications needed to thrive as a Marina Assistant, and why are they important?

To thrive as a Marina Assistant, you need knowledge of boating operations, basic maintenance skills, and familiarity with safety protocols, often supported by a high school diploma and boating safety certification. Experience using marina management software, radio communication systems, and basic hand tools is typically required. Strong customer service skills, teamwork, and attention to detail are essential soft skills for this role. These competencies ensure smooth marina operations, safety compliance, and excellent service for boaters and visitors.
What cities are hiring for Marina Assistant jobs? Cities with the most Marina Assistant job openings:
What are the most commonly searched types of Marina jobs? The most popular types of Marina jobs are:
What states have the most Marina Assistant jobs? States with the most job openings for Marina Assistant jobs include:
Infographic showing various Marina Assistant job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 3% Full Time, 82% Part Time, 3% Temporary, and 9% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Dockhand Marina

Dockhand Marina

SAFE HARBOR MARINAS

Port Clinton, OH • On-site

Temporary

Retirement, PTO

Posted 14 days ago


Safe Harbor Marinas rating

5.5

Company rating: 5.5 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

134th of 143 rated vehicle equipment hire


Job description

Description
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:
  • Full Benefits Package Including 401(k) Plan
  • Orthodontic Coverage
  • Paid Time Off
  • Paid Holidays
  • Paid Parental Leave
  • Fertility Assistance
  • Relocation Opportunities
  • Paid Uniforms
  • Boating Discounts

The Dockhand is responsible for assisting the marina team in order to serve marina customers and guests by performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Dockhand must work to maintain a safe and clean environment throughout the harbor and marina facilities.
Essential Duties and Responsibilities
  • Provide SHM members with the best experience possible
  • Greet all customers in a manner that expresses a kind, courteous and professional character
  • Help orient members and guests to the marina, facilities, and answer other commonly asked questions
  • Assist customers with general boating needs
  • Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management
  • Ensure docks and equipment are operational at all times
  • Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
  • Perform routine facility maintenance and ensure the facility is clean and free of debris both on the docks and in the harbor
  • Perform dock walks daily, ensuring boats are secure
  • Assist boaters with docking procedures
  • Assistance as required in general Marina cleaning, maintenance, and repairs
  • Respond to boaters hailing the marina on the radio, directing those to appropriate locations (e.g., slip assignment, lift well, etc.)
  • Perform boat pump-outs as needed
  • Staff the fuel dock
  • Availability to work overtime when required
  • Ability to work weekends and holidays
  • Other duties as assigned by Manager

Safety and Environmental Responsibilities
  • Follow SHM Safety and Environmental rules and complete required related training
  • Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
  • Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements
  • Ability to work safely around the water
  • Must be able to swim
  • Ability to lift 30 pounds
  • Basic boat handling skills preferred
  • Previous marina experience preferred
  • Previous customer service experience preferred
  • Any skills considered standard that a Dockhand should possess

Minimum Soft Skills Qualifications
  • Eagerness to engage in a growing, fast paced, and industry-leading company
  • Consistently treats others with dignity and respect
  • Genuinely serves others with humility and a positive attitude
  • Frequently demonstrates a bias toward action
  • Always communicates effectively and courteously with fellow teammates and members
  • Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
  • Shows resolve and overcomes difficulties in a positive and productive manner
  • Gladly provides responsive, and high level of service to our teammates and members
  • Eagerly puts forth the extra effort to accomplish duties
  • Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.#marinacareers

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