ZipRecruiter

Log In

1

Mandarin Customer Success Jobs (NOW HIRING)

METIX

Our customers include high-growth technology companies and multinational businesses across social ... Mandarin-English bilingual ability is a strong plus, given our cross-border client base and ...

Leidos

Chinese-Mandarin Linguist

Omaha, NE · On-site

$59K - $106K/yr

... our customer's success. We empower our teams, contribute to our communities, and operate ... Leidos has an opportunity for a Chinese-Mandarin Linguist at Offutt AFB in Omaha, NE. This position ...

Leidos

Chinese-Mandarin Linguist

Omaha, NE · On-site

$59K - $106K/yr

... our customer's success. We empower our teams, contribute to our communities, and operate ... Leidos has an opportunity for a Chinese-Mandarin Linguist at Offutt AFB in Omaha, NE. This position ...

COMFORT SYSTEMS

Chinese-Mandarin Linguist

Omaha, NE · On-site

$59K - $106K/yr

... our customer's success. We empower our teams, contribute to our communities, and operate ... We are seeking a Chinese-Mandarin Linguist with translation, research, and analytic skills. The ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsMandarin Customer Success Jobs

Mandarin Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do mandarin customer success jobs pay per year?

As of Sep 11, 2026, the average yearly pay for mandarin customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Mandarin Customer Success vs Mandarin Account Manager?

AspectMandarin Customer SuccessMandarin Account Manager
Primary FocusCustomer retention, onboarding, and ongoing supportManaging client accounts, upselling, and relationship growth
Required SkillsCustomer service, communication in Mandarin, problem-solvingSales, negotiation, account management in Mandarin
Work EnvironmentCollaborative, support-oriented teams within tech or SaaS companiesClient-facing roles, often in sales or account management departments
Common UsageUsed in industries focusing on customer success and retentionUsed in sales-driven environments aiming for revenue growth

While both roles involve working with Mandarin-speaking clients, Customer Success focuses on ensuring customer satisfaction and retention, whereas Account Managers primarily aim to grow accounts and increase sales. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What jobs can I get if I speak Mandarin?

Mandarin speakers can pursue roles such as Customer Success Manager, translator, interpreter, sales associate, or roles in international business and diplomacy. Fluency in Mandarin is valuable in global companies, customer service, and roles requiring cross-cultural communication, often requiring language proficiency certifications or relevant industry experience.

What cities are hiring for Mandarin Customer Success jobs?

Cities with the most Mandarin Customer Success job openings:

What are popular job titles related to Mandarin Customer Success jobs?

For Mandarin Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Mandarin Customer Success job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Service Representative( Tobacco Project) - Mandarin - Penang

Ocean Springs, MS • On-site

Cross Border Talents Recruiting Ltd
See more jobs at Cross Border Talents Recruiting Ltdexternal

$12.50 - $17.25/hr

Other

Posted 6 days ago

Job description

Customer Service Representative (Tobacco Project) - Mandarin - Penang

The Customer Success Specialist (CSS) is responsible for handling customer inquiries, resolving concerns, and providing accurate information through inbound calls and email. This role serves as the main point of contact for customers using the client's online shopping platform, ensuring a smooth and positive customer experience.

The CSS represents the client's brand, values, and standards in every interaction. Professionalism, empathy, and clear communication are essential in delivering high-quality support.

The CSS is expected to embody the client's values:

  • Responsibility – Acting as the face of the brand and representing it with integrity
  • Quality & Excellence – Striving to deliver the best possible customer experience

Key responsibilities include:

  • Respond to customer inquiries via phone and email in a timely and professional manner
  • Assist customers with online orders and related concerns
  • Handle customer issues with empathy, accuracy, and efficiency
  • Process payments and manage sensitive information securely
  • Identify and escalate urgent or complex issues when needed
  • Maintain a positive and professional attitude in all interactions
  • Collaborate with team members to improve processes and service quality
  • Stay updated through training and continuous learning
  • Meet performance targets and adhere to company policies

Qualifications include:

Education:

  • Diploma or Bachelor's Degree in any field
  • Minimum B2 level English proficiency (spoken and written)

Experience:

  • At least 6 months of customer service experience (any industry)
  • Fresh graduates are welcome, especially from communication-related fields
  • Call center experience is an advantage but not required

Skills & Competencies:

  • Strong customer service and problem-solving skills
  • Effective communication and active listening
  • Ability to manage customer expectations and handle objections professionally
  • High emotional intelligence and ability to stay calm under pressure
  • Positive attitude, adaptability, and willingness to learn
  • Critical thinking and analytical skills

Or refer someone

Apply