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Mandalay Bay Jobs (NOW HIRING)

Encore

Event Rigger - Mandalay Bay

Las Vegas, NV · On-site

$22 - $28.50/hr

Position Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, Encore/property ...

Encore

Event Lead Rigger - Mandalay Bay

Las Vegas, NV · On-site

$22 - $28.50/hr

Position Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, Encore/property ...

MBR Restaurant Associates LLC

Sous Chef

Las Vegas, NV

$45K - $61K/yr

We are seeking a talented and motivated Sous Chef to join the culinary team at Caramá by Wolfgang Puck, a vibrant Italian dining experience at Mandalay Bay Resort & Casino in Las Vegas. Position ...

Five Guys

Catering Sales Manager

Las Vegas, NV · On-site

$50K - $60K/yr

Develop "Last-Mile" logistics plans for complex deliveries into high-security convention zones (LVCC, Venetian Expo, Mandalay Bay). * Manage on-site logistics for brand activations, including load-in ...

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Mandalay Bay information

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$68K

$114.4K

$206K

How much do mandalay bay jobs pay per year?

As of Aug 25, 2026, the average yearly pay for mandalay bay in the United States is $114,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $126,500.00 per year, depending on experience, location, and employer.

What is Mandalay Bay?

Mandalay Bay is a luxury resort and casino located on the Las Vegas Strip in Paradise, Nevada. It features a hotel, casino, restaurants, entertainment venues, and a convention center. Jobs at Mandalay Bay range from hospitality roles like front desk agents, housekeepers, and concierge staff to casino positions such as dealers and security, as well as opportunities in food and beverage service, maintenance, event management, and more. The resort employs people with diverse skills and backgrounds to create a memorable experience for guests.

What are the key skills and qualifications needed to thrive as a hospitality professional at Mandalay Bay?

To thrive as a hospitality professional at Mandalay Bay, you need a solid background in guest services, problem-solving, and knowledge of hospitality operations, often gained through relevant experience or education in hospitality management. Familiarity with hotel management systems (such as Opera PMS), point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, teamwork, and adaptability are standout soft skills for delivering exceptional guest experiences in a dynamic environment. These skills and qualifications ensure efficient operations, high guest satisfaction, and a positive reputation for both the employee and the establishment.

What are some common challenges employees face when working at Mandalay Bay, and how does the company support staff in addressing them?

Employees at Mandalay Bay may encounter challenges such as managing high guest volumes during peak seasons and maintaining exceptional service standards in a fast-paced, 24/7 environment. The company supports staff through comprehensive training programs, strong teamwork, and clear communication channels between departments. Additionally, Mandalay Bay emphasizes employee well-being by offering access to wellness resources, opportunities for advancement, and a culture that encourages feedback and professional growth.

What is the difference between Mandalay Bay vs Bellman?

AspectMandalay BayBellman
Required CredentialsCustomer service skills, sometimes hospitality certificationsCustomer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotel and resort settingHotel lobby, guest transportation, and concierge areas
Employer & Industry UsageHospitality industry, luxury resortsHotel industry, guest services

While Mandalay Bay is a large resort offering a variety of services, a Bellman specifically assists guests with luggage, provides directions, and ensures a smooth check-in and check-out process. Both roles require excellent customer service skills and hospitality experience, but Mandalay Bay refers to the property or employer, whereas Bellman describes a specific job function within the hotel industry.

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What states have the most Mandalay Bay jobs?

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What job categories do people searching Mandalay Bay jobs look for?

The top searched job categories for Mandalay Bay jobs are:

Mandalay Bay jobs near you
Infographic showing various Mandalay Bay job openings in the United States as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $114,374 per year, or $55 per hour.

Customer Service Associate, Mandalay Bay

Las Vegas, NV • On-site

Marshall Retail Group
Retail • 5 - 10K employees

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

86th of 738 rated retailers

People enjoy working here

Good employer

Recommended by students

Learn more about Marshall Retail Groupexternal

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Job Title
Customer Service Associate, Mandalay Bay
Location
Las Vegas - Las Vegas, NV 89119 US (Primary)
Job Type
Full Time/Part Time
Category
Customer Service
Education
High School or Equivalent
Job Description
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!
The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.
Location: Mandalay Bay - Las Vegas, NV 89118 US
Schedule: Weekend availability required
Pay: $15 hourly
Benefits

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401(k) with company match
  • Employee Discount
Job Responsibilities
  • Greets and assists customers throughout their shopping experience
  • Maximizes sales by suggesting products and up-selling when appropriate
  • Remains knowledgeable of the store's merchandise and current promotions
  • Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
  • Assists with inventory and receiving of merchandise
  • Replenishes backstock to maintain appropriate levels of merchandise on the floor
  • Conducts markdowns of merchandise as instructed
  • Perform opening/closing duties, including securing cash registers and store security
  • Communicates customer complaints and inventory concerns to management in a timely manner
  • If identified as a keyholder, additional responsibilities will be assigned
  • Other duties as assigned
Job Requirements
  • Previous retail or customer service experience is a plus, but not required
  • Strong written and verbal English communication skills
  • Demonstrated customer service experience
  • Ability to multitask and resolve minor customer service conflicts
  • Alcohol Beverage Awareness Cared (TAM Card) may be required
  • Additional Security clearance may be required
  • Satisfactory Criminal Background Check and Drug Testing May be required
Additional Requirements
  • Limited sitting
  • Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
  • Normal or corrected vision and hearing
  • Can distinguish varying or specific colors, patterns, or materials to assist customers
  • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
  • Typically, indoors
  • Typically, in a consistent temperature
  • Use of fine motor hand functions
  • Lift 0-60 lbs with or without reasonable accommodation

About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

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