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Managing Director Hospitality Jobs (NOW HIRING)

Chick-fil-A

Hospitality Director $65,000

San Antonio, TX

$22 - $25/hr

Hospitality Director Key Objectives: * Primarily responsible for leading Hospitality and Customer ... ServSafe Manager Certified * Complete Chick-fil-A Hwy 211 & Potranco Director Training, and attend ...

Chick-fil-A

Hospitality Director $65,000

San Antonio, TX · On-site

$22 - $25/hr

Hospitality Director Key Objectives: * Primarily responsible for leading Hospitality and Customer ... ServSafe Manager Certified * Complete Chick-fil-A Hwy 211 & Potranco Director Training, and attend ...

Proper Hospitality

$265K - $295K/yr

This role requires an accomplished hospitality executive with deep expertise in luxury resort ... The Managing Director will be responsible for delivering exceptional financial performance ...

Proper Hospitality

Managing Director

Santa Monica, CA · On-site

$265K - $295K/yr

This role requires an accomplished hospitality executive with deep expertise in luxury resort ... The Managing Director will be responsible for delivering exceptional financial performance ...

RiverPlace Hotel

Managing Director

Portland, OR · On-site

Overview Are you ready to help shape the future Portland's riverfront hospitality landscape? CoralTree is seeking a Managing Director to join our team at RiverPlace Hotel located in Portland, OR. As ...

Marriott International

Managing Director

Cincinnati, OH · On-site

$275K - $325K/yr

This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality . The ... Hotel Managing Director | Dual Property Leadership & Pre-Opening The new Marriott Cincinnati ...

Marriott

Managing Director

Cincinnati, OH · On-site

This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality . The ... Hotel Managing Director | Dual Property Leadership & Pre-Opening The new Marriott Cincinnati ...

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How much do managing director hospitality jobs pay per year?

As of Sep 14, 2026, the average yearly pay for managing director hospitality in the United States is $67,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $82,000.00 per year, depending on experience, location, and employer.

What states have the most Managing Director Hospitality jobs?

States with the most job openings for Managing Director Hospitality jobs include:

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Infographic showing various Managing Director Hospitality job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $67,595 per year, or $32.5 per hour.

Operations Director, Hospitality & Guest Experience

New York, NY • On-site

Free Association Live
See more jobs at Free Association Liveexternal

$120K - $135K/yr

Full-time

Medical, Dental, Vision

Posted 13 days ago

Key responsibilities

  • Oversee daily operations across theater concessions, in-seat ordering, theater performance cues, Greenlight Lounge, and private events.

  • Lead and develop a team of hospitality and food and beverage managers and supervisors, including onboarding, training, and performance management.

  • Manage events and programming teams to execute food, beverage, and VIP components, ensuring proper staffing, setup, and service flow.

Job description

Position: Operations Director, Hospitality & Guest Experience
Location: On-site in New York, NY
Availability: Full-Time including nights, weekends and select holidays
Salary Range: $120,000-$135,000
Reports to: Vice President, Hospitality & Guest Experience and close collaboration with the Authentic Hospitality Group corporate team
ABOUT THE COMPANY
Originally inspired by the hit film franchise, Magic Mike Live has evolved into a global entertainment phenomenon. Designed as a "360-degree" dance and acrobatic spectacle, Magic Mike Live reimagines the traditional male revue for a modern audience. The production combines world-class choreography, live music, and specialized technical design to create an atmosphere that is equal parts exhilarating, sophisticated, and empowering. Magic Mike Live is the flagship immersive production of Free Association Live (FA Live).
FA Live is a next-generation live entertainment company, producing performances ranging from intimate immersive experiences to global touring spectacles.
FAL currently oversees the global expansion of Magic Mike Live, which has entertained over 2 million guests from 70+ countries with over 6,000 performances across its Las Vegas and London experiences and past engagements in Miami, Dallas, and Berlin since debuting in 2017. Beyond Magic Mike, FAL develops original, IP-driven live experiences across dance, music, and immersive storytelling.
Bringing heart, humor, and world-class storytelling to every performance, each FAL experience is designed to move people, set a standard of excellence, and defy expectations of what live entertainment can be.
For New York City, Magic Mike Live partnered with Authentic Hospitality, a New York City based hospitality group behind some of the city's most revered venues (Pebble Bar, Jac's on Bond, Ray's), to create Greenlight Lounge, a cocktail experience that will sit adjacent to the theatre. Welcoming guests for drinks and bites pre and post show, Greenlight at Magic Mike Live will bring Authentic's trademark quality, creativity and originality to an iconic environment.
POSITION OVERVIEW
As we prepare to open our flagship Times Square venue in January 2027, Magic Mike Live is seeking a guest-obsessed Operations Director, Hospitality & Guest Experience to own and elevate every touchpoint of the guest journey at Magic Mike Live New York. This senior leader will build and steward a best-in-class hospitality and food and beverage operations program - from VIP and lounge experiences to service culture and team development. Our NYC location brings live entertainment and food and beverage together for a one-of-a-kind guest experience, and we're excited to bring a senior leader onto our team that helps bring the vision to life.
Reporting to the VP, Hospitality & Guest Experience and working in close collaboration with F&B partner, Authentic Hospitality Group, the Operations Director will lead a team of 100+ food and beverage and hospitality professionals, serving as the internal authority on revenue management, guest standards and experience execution. This is a rare opportunity to shape the hospitality and guest experience identity of one of the world's most distinctive live entertainment experiences.
KEY RESPONSIBILITIES
Strategic Leadership
  • Leader of Food and Beverage, Event Sales and Programming, Building & Facilities Maintenance, Security and Box Office operations
  • Define and own the overall guest experience, ensuring every interaction reflects Magic Mike Live's spirit of empowerment and joy
  • Develop a multi-year hospitality strategy that prioritizes the intersection of theater, food and beverage, and one-of-a-kind hospitality touchpoints
  • Partner with senior leadership on new product development, venue programming, and guest-facing initiatives

Operational Oversight
  • Oversee daily operations across the Magic Mike Live (MML) theater and F&B outlets, including:
    • Theater concessions
    • In-Seat Ordering App
    • Theater operations and Associate performance cues
    • Greenlight Lounge
    • Private and corporate events
  • Ensure consistency in service standards, product quality, and guest experience across all venues
  • Act as the on-the-ground leader during service periods, providing direction, troubleshooting, and real-time decision-making

Team Leadership & Development
  • Oversee and support a team of approximately (10) hospitality and food and beverage managers and supervisors cross all showroom and lounge operations
  • Design and deliver comprehensive onboarding, ongoing training, and performance management programs
  • Mentor and develop managers to grow into senior hospitality roles
  • Partner with HR and senior leadership on performance management and employee relations

Event & Venue Coordination
  • Manage events and programming teams to execute all F&B and VIP components
  • Ensure proper staffing, setup, service flow, and breakdown for all functions

Financial & Administrative Oversight
  • Ultimate P&L Oversight for Food and Beverage and Event Sales and Programming in the building, working in close collaboration with all cross-functional teams
  • Lead labor management, scheduling, and cost controls across the venue
  • Monitor inventory, ordering, and product usage
  • Expense management and oversight
  • Ensure proper cash handling and POS procedures are followed
  • Drive revenue growth through strategic package development

Premium Experience Operations
  • Lead a VIP and Events Sales & Programming team, overseeing all aspects of the premium guest journey - from Luxe all-inclusive ticket offerings and Meet & Greet experiences to bespoke event packages and group bookings
  • Oversee reservations, special requests, and VIP logistics, ensuring flawless execution from pre-booking through post-show follow-up
  • Serve as the ultimate escalation point for complex guest situations, handling sensitive matters with discretion, empathy, and authority

QUALIFICATIONS
Required
  • 7+ years of progressive hospitality and guest experience leadership, ideally spanning premium dining, live entertainment, or luxury hotels
  • 3+ years in a senior management role with direct oversight of large, multi-functional teams
  • Excellent financial acumen: P&L literacy, budget management, and data-driven decision making
  • Proven ability to build inclusive, engaged team cultures in fast-paced, ever-changing environments
  • Demonstrated success designing and premium guest programs that materially improved satisfaction and revenue
  • Exceptional interpersonal presence - warm, confident, and commanding in high-pressure, high-stakes environments
  • Flexibility to work evenings, weekends, and holidays aligned with show schedules

Preferred
  • Experience in fine dining, immersive entertainment, theatrical venues, or luxury event spaces
  • Familiarity with hospitality technology platforms such as Square, Toast, SevenRooms, and Spektrix
  • TIPS certification or equivalent (or willingness to obtain upon hire)
  • Bilingual candidates are strongly encouraged to apply
What We Offer
  • A one-of-a-kind work environment at one of New York City's most exciting live entertainment destinations
  • Employee benefits package including health, dental, and vision coverage.
  • Discounted tickets for friends and family
  • A culture built on inclusivity, respect, and fun

Free Association Live Inc. is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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