Description:
The Assistant Manager or "assistant site leader" is charge with assisting and maintaining all day-to-day operations at a designated location. Running shifts and maintaining brand and location standards set by the General Manager. Customer service is the focus of all team members, and the assistant manager is tasked with ensuring that all team members strive for Excellence in that area.
Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. We are an innovative company which offers a variety of careers paths, from facility maintenance, retail leadership, district management, accounting and marketing. With a commitment to generosity, Tommy's Express is dedicated to treating co-workers and guests like family. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.
Primary Job Functions
โข Managing proper scheduling
โข Staff Training
โข Shift Self Audits
โข Process and procedure implementation and training
โข Customer complaints and assisting in damage claims management
โข Assist in site marketing plans and follow-up with measurable details
โข Ensuring all team members are performing duties assigned
Requirements:
โข Basic understanding and use in Excel, TEAMS, and other office applications
โข Technical & Mechanical Capacity
โข Ethical Conduct
โข Communication Proficiency
โข Results Driven
โข Self-motivated behavior
โข Completion of high school or trade school.
โข Courteous people skills
โข Enjoy a fast-paced work environment
โข Ability to problem solve challenges and shift priorities quickly
โข Maintain a clean and organized work space
โข Ability to use a computer, tablet, smart phone, software, and the internet
โข Ability to speak and hear
โข Requires driving, standing, walking, bending, kneeling, crouching, and climbing ladders.
โข Must occasionally lift and/or move items over 50 pounds
Safety Requirements
โข Ladder safety
โข Electrical Hazards & Lock-Out, Tag-Out
โข First Aid
โข Fall Protection
โข Personal Protective Equipment
Additional Info:
Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. All safety equipment is provided.
Position Type/Expected Hours of Work/Benefits
โข Full-Time: 40 Hours Per Week
โข Salary: $18 - $20 per hour
โข Performance Bonuses
โข Benefits: Health Insurance, Paid Vacation (Reference Handbook)