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Manager Xerox Customer Service Jobs in Springfield, MA

Aiello Home Services

Customer Service Manager

Windsor, CT · On-site

$60K - $75K/yr

PAID TRAINING Core Values At Aiello, the customer is always our top priority. Five-star service starts with our Call Center and carries through to our technicians, who make sure every customer is ...

STEEL CRAFT

Customer Service Manager

Hartford, CT · On-site

$90 - $140/hr

The Customer Service Manager oversees the customer service function while managing key client relationships and driving strategic account growth. This leadership role is responsible for guiding the ...

NY Marketing Firm

Customer Service Management

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Management POWERED BY PEOPLE Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 clients. Our companywide initiatives are ...

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All JobsXerox Customer Service JobsManager Xerox Customer Service JobsManager Xerox Customer Service Jobs in Springfield, MA

Manager Xerox Customer Service information

See Springfield, MA salary details

$24.4K

$57.8K

$100.6K

How much do manager xerox customer service jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager xerox customer service in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Xerox Customer Service vs Customer Support Supervisor?

AspectManager Xerox Customer ServiceCustomer Support Supervisor
CredentialsTypically requires management experience, industry certifications, and customer service trainingRequires customer service experience, leadership skills, and possibly certifications
Work EnvironmentOffice setting, overseeing customer service teams, handling escalationsOffice or call center, supervising support staff, ensuring service quality
Employer & IndustryCommonly employed by Xerox or similar document solutions companiesEmployed across various industries with customer support teams
Search & Comparison IntentOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Manager Xerox Customer Service focuses on overseeing customer service operations within Xerox, managing teams, and handling escalations. In contrast, a Customer Support Supervisor typically supervises support staff directly, ensuring quality service delivery. Both roles require customer service experience and leadership skills but differ mainly in scope and seniority.

What are the most commonly searched types of Xerox Customer Service jobs in Springfield, MA?

The most popular types of Xerox Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Manager Xerox Customer Service jobs?

Cities near Springfield, MA with the most Manager Xerox Customer Service job openings:

Manager Xerox Customer Service jobs near you

Customer Service Manager

Aiello Home Services

Windsor Locks, CT • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Who We Are

Our growth never stops because we bring together top talent, and our customers notice the difference. With deep roots in Connecticut, our trucks and ads are a familiar sight. But what truly sets us apart is the experience of being on this team. If you’re searching for a rewarding career, your journey starts here.

  • Competitive Pay - $60,000-$75,000
  • Medical/Dental/Vision Insurance - We cover 78% of your cost!
  • 401k
  • PAID TRAINING

Core Values

At Aiello, the customer is always our top priority. Five-star service starts with our Call Center and carries through to our technicians, who make sure every customer is thrilled before we finish. Integrity, competence, and objectivity are our guiding stars, and our team shines bright.

The Big Task

Guide a dynamic team of Customer Service Reps, helping them excel at fielding calls and reaching ambitious call and sales targets.

  • Coach and empower your team to turn every call into a booked service appointment.
  • Craft and polish engaging call scripts that inspire more customers to book appointments.
  • Become an expert in the market, truly understand what customers need, and discover the most effective ways to connect with them.
  • Monitor staff performance, review recorded calls, and advise them on how to increase sales.
  • Build a coaching platform that is both cost-effective and delivers measurable results.
  • Help employees see the real difference they make in our company’s success.
  • Make sure our team is always ready to meet business needs and handle busy periods with ease.

Desired Skills and Experience

  • Inspire personal and professional growth in team members.
  • Bring a passion for delivering customer satisfaction that goes above and beyond.
  • Motivate your team to reach and exceed every business goal.
  • Thrive in a fast-paced, goal-driven environment as a detail-oriented multitasker who communicates with confidence and clarity.
  • Be proficient in using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

Aiello Home Services is an Equal Opportunity Employer. AA/EOE.

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