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Manager Writer Jobs in Wisconsin (NOW HIRING)

Easton Motors

Master Service Writer

Wisconsin Dells, WI · On-site

$55K - $75K/yr

Description POSITION SUMMARY The Master Service Writer is a senior customer-facing leader responsible for managing the service drive, delivering an exceptional customer experience, maximizing service ...

Ascendium

Writer

Madison, WI · On-site

We're looking for a Writer who knows how to create content that connects with real people - content ... Excellent communication, organization, and project management skills, with the ability to balance ...

Ascendium

Writer

Madison, WI · On-site +1

We're looking for a Writer who knows how to create content that connects with real people ... Excellent communication, organization, and project management skills, with the ability to balance ...

Freseniusglobal

Technical Writer

Pleasant Prairie, WI · On-site

$70K - $80K/yr

Additionally, the role will assist with the writing and revision of standard operating procedures, assist with audit response development, and take direction from the Manager of Compliance regarding ...

Federal Mfg

Technical Writer

Waukesha, WI · On-site

Job Summary : Federal Mfg is seeking a Technical Writer to join ProMach, a company focused on ... for management within ProMach. • Organize material and completes documentation assignment ...

Nelnet, Inc.

Technical Writer

Madison, WI · On-site

$70K - $80K/yr

Technical writing at NDS has changed. AI generates content. This role shapes, validates, and ... This is subject to change, based on manager discretion. Pay range for this role is $70,000-$80,000 ...

Fresenius Kabi

Technical Writer

Pleasant Prairie, WI · On-site

$70K - $80K/yr

Additionally, the role will assist with the writing and revision of standard operating procedures, assist with audit response development, and take direction from the Manager of Compliance regarding ...

Easton Motors

Service Writer

Wisconsin Dells, WI · On-site

$55K - $75K/yr

Description POSITION SUMMARY The Service Writer acts as a critical liaison between customers ... Set and manage expectations for service delivery, including costs, timelines, and updates. * Advise ...

Lenz Truck

Service Writer

Fond Du Lac, WI · On-site

... Managers that care and enjoy coming to work * -We train and promote Submit your resume knowing that ... Automotive writers must understand vehicles to assist customers and technicians. * Selling ...

NELNET BUSINESS SOLUTIONS

Technical Writer

Madison, WI · On-site

$70K - $80K/yr

Technical writing at NDS has changed. AI generates content. This role shapes, validates, and ... This is subject to change, based on manager discretion. Pay range for this role is $70,000-$80,000 ...

Lakeside International Trucks

Service Writer

Milwaukee, WI · On-site

$55K - $65K/yr

Other duties as assigned by the Manager Qualifications * A high school diploma or equivalent is preferred * A CDL License is required * Good math skills * Good verbal and written communication skills

ProMach

Technical Writer

Waukesha, WI · On-site

Write and edit procedural documentation such as user guides and one page lessons. * Revise ... Help revise Power Point Presentations for management within ProMach. * Organize material and ...

Pro Mach, Inc.

Technical Writer

Waukesha, WI · On-site

Write and edit procedural documentation such as user guides and one page lessons. * Revise ... Help revise Power Point Presentations for management within ProMach. * Organize material and ...

Pro Mach

Technical Writer

Waukesha, WI

Write and edit procedural documentation such as user guides and one page lessons. * Revise ... Help revise Power Point Presentations for management within ProMach. * Organize material and ...

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$60.1K

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How much do manager writer jobs pay per year?

As of Jul 31, 2026, the average yearly pay for manager writer in Wisconsin is $60,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,100.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Writer jobs in Wisconsin? The most popular types of Writer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Manager Writer jobs? Cities in Wisconsin with the most Manager Writer job openings:

Master Service Writer

Bad Credit Auto Loans Wisconsin | Wisconsin Used Cars | Easton Motors

Wisconsin Dells, WI • On-site

Other

Re-posted yesterday

Job description

POSITION SUMMARY
The Master Service Writer is a senior customer-facing leader responsible for managing the service drive, delivering an exceptional customer experience, maximizing service department sales, and ensuring efficient workflow between customers, technicians, and management. This role serves as the primary point of contact for customers, oversees repair order accuracy, mentors service advisors, and helps achieve departmental sales, productivity, and customer satisfaction goals.

The ideal candidate combines strong automotive knowledge, exceptional communication skills, and proven leadership abilities to drive profitability while maintaining high ethical and customer service standards.

POSITION RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

CUSTOMER SERVICE

  • Greet customers promptly and professionally.
  • Listen carefully to customer concerns and accurately document vehicle symptoms.
  • Build trust through transparent communication and professional recommendations.
  • Explain repairs, maintenance needs, pricing, and timelines.
  • Provide regular repair status updates.
  • Resolve customer concerns and warranty issues promptly.
  • Ensure every customer receives a positive service experience.

SERVICE SALES

  • Recommend maintenance and repairs based on manufacturer recommendations and vehicle condition.
  • Conduct thorough walk-around inspections.
  • Present estimates and obtain customer authorization.
  • Identify additional maintenance opportunities through inspections.
  • Meet or exceed monthly sales, gross profit, and maintenance penetration goals.
  • Promote preventive maintenance programs.

REPAIR ORDER MANAGEMENT

  • Write clear, accurate repair orders.
  • Assign work efficiently to technicians based on skill level and workload.
  • Monitor repair progress throughout the day.
  • Ensure repair orders include complete labor operations and parts requirements.
  • Verify completed repairs before vehicle delivery.
  • Maintain accurate documentation for warranty and customer pay repairs.

TEAM LEADERSHIP

  • Serve as lead advisor for the service department.
  • Mentor and coach service advisors.
  • Assist in training new employees.
  • Support Service Manager with scheduling and workflow.
  • Promote teamwork between advisors, technicians, and parts personnel.
  • Maintain a positive and professional work environment.

OPERATIONAL EXCELLENCE

  • Monitor technician productivity and efficiency.
  • Coordinate parts availability with the parts department.
  • Minimize vehicle downtime.
  • Maintain CSI (Customer Satisfaction Index) standards.
  • Ensure compliance with dealership policies and manufacturer procedures.
  • Assist with daily service lane management.

ADMINISTRATIVE DUTIES

  • Process repair orders accurately.
  • Handle warranty documentation.
  • Maintain customer records.
  • Process invoices and payments when required.
  • Track departmental KPIs.
  • Assist with service marketing campaigns and customer follow-up.
  • Oversee technician/detailer scheduling and time off.

INVENTORY & SALES PREP SUPPORT

  • Support sales team by preparing vehicles for display or delivery (washing, gas, snow removal, etc.).
  • Assist with minor tech duties and vehicle deliveries as needed.

ADMINISTRATIVE & SYSTEM DUTIES

  • Utilize AMS and other shop management systems to log and track service activities.
  • Process payments, verify and record AP data, and prepare bank deposits.
  • Maintain customer complaint records and complete all necessary paperwork accurately and timely.
  • Participate in general store maintenance and cleaning.

As well as other duties as assigned.

Schedule:

Monday through Friday from 7:30 a.m. until 4:30 p.m.

Apply