Key responsibilities and day to day responsibilities of this position:
- Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in
the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care and
Unemployment Insurance). - Assisting customers with resume creation, networking, mock interviewing and job searching with technology.
- Providing career and educational counseling to empower customers to become more self-sufficient and confident.
- Assessing customers and their families to identify barriers to self-sufficiency, employment, training and income
goals. - Utilizing motivational interviewing techniques to create a supportive environment.
- Developing employment plans with activities leading to achieving goals and/or work readiness, as well as
monitoring and evaluating employment plans activities and progress. - Utilizing labor market information, local resources, referral to community partners and employers to assist
customers in meeting their goals.