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Manager Vanguard Customer Service Jobs in Springfield, OH

Long John Silver's

Customer Service

Piqua, OH

$11 - $14/hr

Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier ... Efficiently operate cash registers and manage transactions * Balance the cash register and maintain ...

Long John Silver's

Customer Service

Dayton, OH

$11 - $14/hr

Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier ... Efficiently operate cash registers and manage transactions * Balance the cash register and maintain ...

Long John Silver's

Customer Service

Piqua, OH · On-site

$11 - $14/hr

Deliver excellent customer service and address inquiries ... Efficiently operate cash registers and manage transactions * Balance the cash register and maintain ...

Long John Silver's

Customer Service

Dayton, OH

$12 - $14/hr

Deliver excellent customer service and address inquiries ... Efficiently operate cash registers and manage transactions * Balance the cash register and maintain ...

Long John Silver's

Customer Service

Dayton, OH · On-site

$11 - $14/hr

Deliver excellent customer service and address inquiries ... Efficiently operate cash registers and manage transactions * Balance the cash register and maintain ...

Rumpke

Customer Service Supervisor

Dayton, OH · On-site

This position will manage 11-20 employees * This position will not oversee and direct other ... or customer service experience preferred * Knowledge of call center software, speech analytic ...

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Manager Vanguard Customer Service information

See Springfield, OH salary details

$22.1K

$52.2K

$91K

How much do manager vanguard customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for manager vanguard customer service in Springfield, OH is $52,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What are popular job titles related to Manager Vanguard Customer Service jobs in Springfield, OH? For Manager Vanguard Customer Service jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Springfield, OH look for? The top searched job categories for Manager Vanguard Customer Service jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Manager Vanguard Customer Service jobs? Cities near Springfield, OH with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you

Customer Service Manager

The Whittingham Agencies

Piqua, OH • On-site

$65K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Crafting Brighter Futures for Businesses & Families across the US

At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.

Role Overview:

As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.

Primary Responsibilities:
  • Engage with clients to understand their financial goals and concerns.
  • Present tailored solutions to safeguard their assets effectively.
  • Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
  • Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
  • Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
  • Unlimited Earning Potential: Your dedication determines your earnings*.
  • Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
  • Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
  1. Submit Your Application: No stringent qualifications needed. We believe in potential.
  2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
  3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
  • When will I hear back after applying? Typically, within 24 hours.
  • Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
  • What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.

* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.

State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Apply