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Manager Vanguard Customer Service Jobs in Rutherfordton, NC

Felker Day - KFC

Customer Service

Shelby, NC

$13.25 - $18/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Having a positive and helpful attitude towards guests, coworkers, and managers Requirements * Must ...

Felker Day - KFC

Customer Service

Boiling Springs, SC

$14 - $19/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Having a positive and helpful attitude towards guests, coworkers, and managers Requirements * Must ...

Felker Day - KFC

Customer Service

Shelby, NC

$15.25 - $20.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Having a positive and helpful attitude towards guests, coworkers, and managers Requirements * Must ...

Felker Day - KFC

Customer Service

Spartanburg, SC

$14.75 - $20/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Having a positive and helpful attitude towards guests, coworkers, and managers Requirements * Must ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens Boots Alliance

Customer Service Associate

Shelby, NC · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hendersonville, NC · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Roses Discount Stores

Customer Service Associate

Inman, SC · On-site

$12.25 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Spartanburg, SC · On-site

$13.25 - $18.50/hr

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Inman, SC · On-site

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

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All JobsVanguard Customer Service JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Rutherfordton, NC

Manager Vanguard Customer Service information

See Rutherfordton, NC salary details

$21.4K

$50.7K

$88.4K

How much do manager vanguard customer service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for manager vanguard customer service in Rutherfordton, NC is $50,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $61,200.00 per year, depending on experience, location, and employer.

What does a manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What are the key skills and qualifications needed to thrive as a manager in Vanguard Customer Service?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What cities near Rutherfordton, NC are hiring for Manager Vanguard Customer Service jobs?

Cities near Rutherfordton, NC with the most Manager Vanguard Customer Service job openings:

Manager Vanguard Customer Service jobs near you
Infographic showing various Manager Vanguard Customer Service job openings in Rutherfordton, NC as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,735 per year, or $24.4 per hour.

202 Customer Service Manager

Spartanburg, SC • On-site

Ingles Markets
Retail • 10K+ employees

5.3

Company rating: 5.3 out of 10

Based on 619 frontline employees who took The Breakroom Quiz

98th of 123 rated grocery stores

Recommended by students

Recommended by parents

Respectful managers

Learn more about Ingles Marketsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Location: Spartanburg - Store 202: 2375 Chesnee Hwy. Spartanburg SC 29303 
 

Why Ingles

Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!

At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you!

Opportunity

The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations.

Key Responsibilites
  • Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly.
  • Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy.
  • Open additional registers whenever three or more customers are in line to minimize wait times.
  • Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs.
  • Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, gift cards) in strict compliance with company policies.
  • Process Western Union and Money Order transactions.
  • Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files.
  • Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests, as needed.
  • Enforce dress code and monitor breaks per company and federal guidelines.
  • Ensure associates do not eat or drink at registers and that return-to-stock items - especially perishables - are handled promptly.
  • Use override key only in compliance with company policy.
Requirements
  • Exceptional customer service skills.
  • Previous cashier or front-end experience is required.
  • Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
  • Must be able to read and do simple math problems. 
  • Wants to be part of a team in a fast-paced environment
  • 18 years of age or older
Benefits
  • Weekly pay with direct deposit
  • Medical, dental, vision, life, and disability insurances
  • 401(k) with company matching
  • Opportunities for advancement
  • Paid holiday, vacation, and sick leave (FT only)
  • Paid bereavement and jury duty leave (FT only)
  • Company paid life insurance (FT only)
  • Scholarship program for High School Seniors
Ingles Markets logo

About Ingles Markets

Sourced by ZipRecruiter

Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Black Mountain, NC, US

Year founded

1963

View All Ingles Markets Jobs

What Ingles Markets employees say

Pay

Benefits

Hours and flexibility

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