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Manager Vanguard Customer Service Jobs in Phillipsburg, NJ

LAR-MAC Inc - KFC

Customer Service

Bethlehem, PA

$15.75 - $21.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

LAR-MAC Inc - KFC

Customer Service

Bethlehem, PA

$15.75 - $21.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Sharp Services

Customer Service Specialist

Allentown, PA

$16.75 - $22.25/hr

The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...

Sharp Services

Customer Service Specialist

Allentown, PA

$16.75 - $22.25/hr

The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...

Sharp Services

Customer Service Specialist

Allentown, PA · On-site

$16.75 - $22.25/hr

The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...

Sharp Services

Customer Service Specialist

Allentown, PA · On-site

$16.75 - $22.25/hr

The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...

Sharp Services

Customer Service Specialist

Allentown, PA · On-site

$16.75 - $22.25/hr

The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...

Sharp Services

Customer Service Advisor

Allentown, PA · On-site

The Customer Service Advisor is a key relationship builder, collaborating closely with customers ... This role will be responsible for establishing and managing governance frameworks with strategic ...

Sharp Services

Customer Service Specialist

Allentown, PA

$16.75 - $22.25/hr

The Customer Service Specialist is a key relationship builder, collaborating closely with customers ... Ensure alignment with customer and Sharp Order Management Specialists (OMS) regarding sales order ...

Wawa, Inc.

Customer Service Supervisor

Easton, PA · On-site

$21 - $23.60/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Bethlehem, PA · On-site

$21 - $23.60/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

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All JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Phillipsburg, NJ

Manager Vanguard Customer Service information

See Phillipsburg, NJ salary details

$23.2K

$55K

$95.7K

How much do manager vanguard customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for manager vanguard customer service in Phillipsburg, NJ is $54,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $66,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What are popular job titles related to Manager Vanguard Customer Service jobs in Phillipsburg, NJ? For Manager Vanguard Customer Service jobs in Phillipsburg, NJ, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Phillipsburg, NJ look for? The top searched job categories for Manager Vanguard Customer Service jobs in Phillipsburg, NJ are:
What cities near Phillipsburg, NJ are hiring for Manager Vanguard Customer Service jobs? Cities near Phillipsburg, NJ with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you
Sales Development Representative

Sales Development Representative

Vanguard Cleaning Systems

Allentown, PA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Vanguard Cleaning Systems® of Northeast PA, an independently owned and operated master franchise company, has an immediate opening for a talented Sales Development Representative to join our office.

The Sales Development Representative will focus on securing qualified appointments in partnership with the Vanguard Regional Office’s Outside Sales Representative team. The focus will be to gather key details about the needs of prospective accounts and to organize the information for the regional sales team. We are seeking a skilled individual with the ability to build rapport and establish long-term relationships with prospective accounts.

This is a great opportunity for someone with excellent persuasive verbal and listening skills looking for a flexible work schedule and who enjoys working in a challenging environment.

Essential Functions

  • Maintain a regular and reliable level of attendance and punctuality
  • Perform daily business to business prospective account contact calls to facility managers and executives charged with hiring janitorial teams. 
  • Record and track all prospective and existing account contact information utilizing the region’s CRM (Customer Relationship Management) Database
  • Perform consistent follow-up and follow-through with prospective and existing accounts
  • Proactively market through phone calls and targeted direct mailings to large prospective clients in our territory.
  • Collaborate with Management Team regularly
  • Collaborate with and support the Outside Sales Rep to achieve the team goal of securing new business. 

Desired Experience/Skills

  • 3+ years of experience in inside sales and/or business development.
  • Excellent verbal and communication skills
  • Strong listening skills and empathy
  • Basic computer skills
  • Strong work history. 

Sales Development Representative Benefits and Compensation Package
•    Health, dental, vision plans available
•    Matching 401k plan available
•    Paid holidays and PTO
•    Base Salary of $46,000 paid hourly plus uncapped commissions. Successful reps make $55k+

The available position is with an independently owned and operated Vanguard Cleaning Systems® Master Franchise. Vanguard Cleaning Systems, Inc. is not responsible for the content of any position listing by a Vanguard Cleaning Systems® Master Franchisee.

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