What you'll need to succeed as a Manager, Customer Service at XPO Minimum qualifications: * 4 years of experience in customer service * 2 years of experience in a warehousing or distribution center ...
What you'll need to succeed as a Manager, Customer Service at XPO Minimum qualifications: * 4 years of experience in customer service * 2 years of experience in a warehousing or distribution center ...
Manager, Customer Service
Saint Louis, MO · On-site
What you'll need to succeed as a Manager, Customer Service at XPO Minimum qualifications: * 4 years of experience in customer service * 2 years of experience in a warehousing or distribution center ...
Manager, Customer Service
Saint Louis, MO · On-site
What you'll need to succeed as a Manager, Customer Service at XPO Minimum qualifications: * 4 years of experience in customer service * 2 years of experience in a warehousing or distribution center ...
What you'll need to succeed as a Manager, Customer Service at XPO Minimum qualifications: * 4 years of experience in customer service * 2 years of experience in a warehousing or distribution center ...
What you'll need to succeed as a Manager, Customer Service at XPO Minimum qualifications: * 4 years of experience in customer service * 2 years of experience in a warehousing or distribution center ...
To lead the industry in consistently meeting or exceeding our customer's expectations in the ... Vanguard Truck Centers owns and operates full service commercial truck centers in the United States.
To lead the industry in consistently meeting or exceeding our customer's expectations in the ... Vanguard Truck Centers owns and operates full service commercial truck centers in the United States.
Regional Parts Manager
Cahokia, IL · On-site
$100K - $140K/yr
To lead the industry in consistently meeting or exceeding our customer's expectations in the ... Vanguard Truck Centers owns and operates full service commercial truck centers in the United States.
Regional Parts Manager
Cahokia, IL · On-site
$100K - $140K/yr
To lead the industry in consistently meeting or exceeding our customer's expectations in the ... Vanguard Truck Centers owns and operates full service commercial truck centers in the United States.
Customer Service Representatives are vital to our mission, taking inbound calls and providing ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...
Customer Service Representative
$15.50 - $21.25/hr
Process return requests and manage issues with orders in transit. * Coordinate Outside Processing by communicating with Warehouse Managers, vendors, and internal departments. * Assist customers with ...
Customer Service Representative
$15.50 - $21.25/hr
Process return requests and manage issues with orders in transit. * Coordinate Outside Processing by communicating with Warehouse Managers, vendors, and internal departments. * Assist customers with ...
customer service
Saint Louis, MO · On-site
$14 - $19.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
Saint Louis, MO · On-site
$14 - $19.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
Saint Louis, MO · On-site
$14 - $19.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
customer service
Saint Louis, MO · On-site
$14 - $19.50/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...
customer service
Saint Louis, MO · On-site
$14 - $19.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
Saint Louis, MO · On-site
$14 - $19.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
$14 - $19.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
customer service
$14 - $19.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Parts Driver
$19 - $21/hr
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States ... customers, satellite stores, wholesale accounts, and vendors. -Checks with the parts manager ...
Parts Driver
$19 - $21/hr
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States ... customers, satellite stores, wholesale accounts, and vendors. -Checks with the parts manager ...
Parts Driver
Cahokia, IL · On-site
$19 - $21/hr
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States ... customers, satellite stores, wholesale accounts, and vendors. -Checks with the parts manager ...
Parts Driver
Cahokia, IL · On-site
$19 - $21/hr
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States ... customers, satellite stores, wholesale accounts, and vendors. -Checks with the parts manager ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$14 - $15/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$14 - $15/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Rep
$15 - $16/hr
Title: Customer Service Rep Job Overview The Powered Industrial Truck (PIT) Operator will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner. * Move ...
Customer Service Rep
$15 - $16/hr
Title: Customer Service Rep Job Overview The Powered Industrial Truck (PIT) Operator will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner. * Move ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
Creve Coeur, MO · On-site
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Customer Service Representative
Creve Coeur, MO · On-site
$16 - $17/hr
Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...
Manager Vanguard Customer Service information
See O Fallon, IL salary details
$22.9K - $29.3K
5% of jobs
$29.3K - $35.8K
14% of jobs
$38.3K is the 25th percentile. Wages below this are outliers.
$35.8K - $42.3K
16% of jobs
The median wage is $48.2K / yr.
$42.3K - $48.8K
17% of jobs
$48.8K - $55.3K
12% of jobs
$55.3K - $61.8K
9% of jobs
$63.2K is the 75th percentile. Wages above this are outliers.
$61.8K - $68.3K
11% of jobs
$68.3K - $74.8K
6% of jobs
$74.8K - $81.2K
5% of jobs
$81.2K - $87.7K
2% of jobs
$87.7K - $94.2K
3% of jobs
$22.9K
$54.1K
$94.2K
How much do manager vanguard customer service jobs pay per year?
As of May 28, 2026, the average yearly pay for manager vanguard customer service in O'Fallon, IL is $54,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?
To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?
Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.
What does a Manager in Vanguard Customer Service do?
A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.
What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?
| Aspect | Manager Vanguard Customer Service | Customer Support Supervisor |
|---|---|---|
| Required Credentials | Bachelor's degree, experience in customer service management | Bachelor's degree, experience in customer support roles |
| Work Environment | Call centers, corporate offices, financial services | Call centers, retail, service industries |
| Employer & Industry Usage | Financial institutions, investment firms, Vanguard | Various industries including retail, tech, finance |
| Common Search & Comparison | Yes | Yes |
The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.
What are popular job titles related to Manager Vanguard Customer Service jobs in O'Fallon, IL? For Manager Vanguard Customer Service jobs in O'Fallon, IL, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in O'Fallon, IL look for? The top searched job categories for Manager Vanguard Customer Service jobs in O'Fallon, IL are:
- Remote Customer Service Manager
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- Scholastic Customer Service Remote
- Commission Customer Service Email Response
- Manager Remote Customer Service Rep
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What cities near O'Fallon, IL are hiring for Manager Vanguard Customer Service jobs? Cities near O'Fallon, IL with the most Manager Vanguard Customer Service job openings:
Other
Medical, Life, Retirement, PTO
Posted 7 days ago
XPO rating
7.1
Based on 213 frontline employees who took The Breakroom Quiz
186th of 335 rated logistics
Job description
What you'll need to succeed as a Manager, Customer Service at XPO
Minimum qualifications:
- 4 years of experience in customer service
- 2 years of experience in a warehousing or distribution center environment
- Knowledge of warehouse and transportation operations
- Experience with Microsoft Office
Preferred qualifications:
- Bachelor's degree in a related field
- Available to travel up to 75% of the time to various sites in the area
- 2 years of supervisory/managerial experience
- Experience with EDI and TMW software
- Knowledge of transportation operations and driver management
- Exceptional customer service skills
- Knowledge of DOT and FMCSA regulations
About the Manager, Customer Service job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 of PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Monitor execution of all process steps and taking necessary corrective actions
- Communicate with primary customers to obtain feedback and grow the business
- Review financial reports for root causes of variances and resolution
- Train and Coach Staff
- Ensure processes, procedures, documentation and training is in place for new business
- Participate in various continuous improvement activities beyond their team
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
About XPO
Sourced by ZipRecruiter
Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.
Industry
Import-export
Company size
10,000+ Employees
Headquarters location
Greenwich, CT, US