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Manager Vanguard Customer Service Jobs in Irmo, SC

Customer Service

Columbia, SC

$14.75 - $20/hr

In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around ...

Customer Service Assistant

Columbia, SC

$14 - $19.50/hr

Managing the vehicles in the loaner fleet, including writing loaner agreements and checking in ... Shuttle customers * Assist service advisors and Service Manager The ideal candidate will be well ...

Customer Service Associate

Lexington, SC · On-site

$12.50 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Manager Vanguard Customer Service information

See Irmo, SC salary details

$20K

$47.4K

$82.5K

How much do manager vanguard customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for manager vanguard customer service in Irmo, SC is $47,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $57,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What are popular job titles related to Manager Vanguard Customer Service jobs in Irmo, SC? For Manager Vanguard Customer Service jobs in Irmo, SC, the most frequently searched job titles are:
What cities near Irmo, SC are hiring for Manager Vanguard Customer Service jobs? Cities near Irmo, SC with the most Manager Vanguard Customer Service job openings:
Infographic showing various Manager Vanguard Customer Service job openings in Irmo, SC as of May 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,358 per year, or $22.8 per hour.
Customer Service

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


U-Haul rating

6.1

Company rating: 6.1 out of 10

Based on 478 frontline employees who took The Breakroom Quiz

121st of 139 rated vehicle equipment hire


Job description

Location:
2339 Two Notch Rd, Columbia, South Carolina 29204 United States of America.
Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul?
If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further.
U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it's no wonder our company has been an excellent source of career and personal growth opportunities for more than 70 years!
We are seeking High Energy, Positive individuals that like to make customers smile!
In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with customers and making their day. You will be a part of a team that gives back to your community and environment! Our associates receive opportunities for growth and advancement and can be promoted into Assistant Manager and General Management positions!
U-Haul meet our customers' needs and demands. U-Haul's needs for Customer Service Representatives are significantly greater on evenings, weekends, and holidays.
Day to day duties of a Customer Service Representative:
As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer's vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental.
Primary responsibilities include:
• Interact with our guests in a friendly, fast, courteous and efficient manner
• Attention to detail in order to promote positive customer interactions
• Hear and sense customer needs and keep your manager and fellow team members informed
• Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities
• Take pride in every aspect of your work and perform it with energy and enthusiasm
• Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers
Click on the link below to learn more about the job.
https://www.youtube.com/embed/Z7bFOd9Y2ZU
U-Haul offers:
• Very Competitive Pay
• Flexible Hours
• Military Veterans highly encouraged to apply
• Moonlighter Benefits - Sick Pay/Paid Time Off, Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan
• Uniforms Provided
Requirements:
• Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles
• Adhere to all local state and federal vehicular regulations while driving
Education/Training:
High School Diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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