ZipRecruiter

Log In

1

Manager Vanguard Customer Service Jobs in Indiana

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

OSBORN LLC

Manager Customer Service

Richmond, IN · Remote

Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...

Osborn GmbH

Manager Customer Service

Richmond, IN · On-site

$84K - $102K/yr

Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Muncie Power Products, Inc.

Customer Service Manager

Muncie, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WHAT YOU'LL DO As a customer service manager, you will be responsible for performing various customer service functions while providing efficient and courteous service. * Resolve customer inquiries ...

NRP Jones LLC

Customer Service Manager

La Porte, IN · On-site

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

NRP Jones LLC

Customer Service Manager

La Porte, IN · On-site

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

NRP Jones LLC

Customer Service Manager

La Porte, IN · On-site

Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Aon Corporation

Customer Service Manager

Fort Wayne, IN · Hybrid

$86K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

Aon Corporation

Customer Service Manager

Fort Wayne, IN · On-site

$86K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

SpartanNash

Customer Service Manager

Goshen, IN · On-site

... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...

dbi

Customer Service

Greenwood, IN · On-site

$15.25 - $20.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Collabera

Customer Service

Columbus, IN

$15 - $20.25/hr

... managed services and direct placement services to Global 2000 Corporations. Collabera is ranked ... Job Title: Customer Service II Location: Columbus, IN Duration: 3-4 Months (could go beyond ...

KFC

Customer Service

New Castle, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

KFC

Customer Service

Kendallville, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

KFC

Customer Service

Lafayette, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

KFC

Customer Service

Brownsburg, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

next page

Showing results 1-20

All JobsVanguard Customer Service JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Indiana

Manager Vanguard Customer Service information

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What does a manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Manager Vanguard Customer Service allow remote work?

Remote work policies for a Manager Vanguard Customer Service role depend on the company's current arrangements and specific team needs. Some positions may offer remote or hybrid options, especially with experience in customer service management and relevant tools like CRM software. It is advisable to check the specific job listing or contact Vanguard directly for the most accurate information.

What are some common challenges faced by a manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What are the key skills and qualifications needed to thrive as a manager in Vanguard Customer Service?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What are the most commonly searched types of Vanguard Customer Service jobs in Indiana? The most popular types of Vanguard Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Manager Vanguard Customer Service jobs? Cities in Indiana with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you

Independent Property Field Adjuster (1099 Contractor) ? Daily & CAT Claims | Multiple States

Vanguard Claims Administration

Indianapolis, IN • On-site

Full-time

Posted 23 days ago

Job description

Vanguard is defined in the Oxford Dictionary as ?a group of people leading the way in new developments or ideas?. Vanguard  Claims Administration is no different. Whether you are a client, an employee or a key vendor, you will find your exposure to the VANGUARD team to be a refreshing change from the ordinary! If you are looking for a change for the better and believe that you have the skills necessary to excel with an energetic, fast growing entity, we would like to talk to you.

We are currently in search of enthusiastic Independent Property Field Adjusters (1099 Contractors) in Viriginia, Illinois, Indiana, Minnesota, Oklahoma and North Carolina to conduct inspections of insurends' properties, writing estimates and compiling claim reports. In this role you will contact insureds to arrange a time to travel to the loss site to conduct a thorough analysis of the property damage, evaluate damages and compile an estimate using Xactimate in addition to producing IA reports for claims. It is imperative the Field Adjusters we assign claims to deliver compassionate service that is fast, fair and easy to ensure customer retention. You will work independently, prioritizing responsibilities, and managing your own workload while ensuring that you are meeting the customer service standards for our carriers.

Specific responsibilities include:

  • Communicate and negotiate effectively with our customers and vendors
  • Treat customers respectfully and compassionately
  • Solve problems, make decisions, and take action
  • Conduct research, investigate details, and estimate damage
  • Create an organized work routine in a virtual environment
  • Work independently and responsibly to handle claims in a professional and caring manner
  • Support Vanguard?s commitment to the highest ethical standards
  • Manage communication, verbally or in writing, regarding claim processes/procedures with other customers, employees, leaders and Catastrophe Team.

Apply