ZipRecruiter

Log In

1

Manager Timeshare Call Center Jobs in Georgia (NOW HIRING)

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...

Nelson Exteriors

Call Center Manager

Marietta, GA · On-site

$55K - $60K/yr

Nelson Exteriors Call Center Manager "We kindly request you not to call the office, as we are unable to accommodate all inquiries. If your application is shortlisted, we will reach out to you with ...

New

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call ... Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient ...

General Call Center | Full-Time

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

General Call Center | Full-Time

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Escalate customer issues to the appropriate staff and managers for resolution as needed. * Attend ...

Stark Exterminators

Call Center Manager

Atlanta, GA · On-site

Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

Arrow Exterminators

Call Center Manager

Woodstock, GA · On-site

Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

Arrow Exterminators

Call Center Manager

Woodstock, GA · On-site

Position SummaryWe are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...

MCI Careers

Call Center Operations Manager

Savannah, GA · On-site

$50K - $60K/yr

We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...

MCI Careers

Call Center Operations Manager

Savannah, GA · On-site

$50K - $60K/yr

We're seeking dynamic and experienced Call Center Operations Manager to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly ...

next page

Showing results 1-20

All JobsTimeshare Call Center JobsManager Timeshare Call Center JobsManager Timeshare Call Center Jobs in Georgia

Manager Timeshare Call Center information

What does a manager timeshare call center do?

A Manager Timeshare Call Center oversees the daily operations of a call center focused on selling or supporting timeshare properties. Their responsibilities include supervising staff, ensuring customer service standards are met, managing sales targets, and developing training programs. They also handle escalated customer issues, monitor performance metrics, and implement strategies to improve efficiency and sales outcomes. This role requires strong leadership, communication, and organizational skills.

How does a manager timeshare call center typically support and motivate their team to achieve sales targets?

As a Manager of a Timeshare Call Center, you'll play a pivotal role in both guiding and motivating your team to achieve ambitious sales goals. This often includes conducting regular team meetings, providing real-time coaching and feedback, setting clear performance expectations, and recognizing top performers. You'll also analyze call metrics and sales data to identify opportunities for improvement and organize training sessions to address specific skill gaps. Fostering a positive, energetic work environment is key to keeping staff engaged and ensuring the team consistently meets or exceeds targets.

What are the key skills and qualifications needed to thrive as a manager timeshare call center, and why are they important?

To thrive as a Manager Timeshare Call Center, you need strong leadership, sales acumen, and operational management skills, often backed by a bachelor's degree and relevant industry experience. Familiarity with customer relationship management (CRM) software, call center telephony systems, and reporting tools is typically required. Excellent communication, conflict resolution, and motivational abilities set great managers apart in this role. These skills are critical to driving team performance, maintaining customer satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Manager Timeshare Call Center vs Customer Service Supervisor?

AspectManager Timeshare Call CenterCustomer Service Supervisor
CredentialsExperience in call center management, industry-specific knowledgeCustomer service experience, often with supervisory training
Work EnvironmentHigh-volume call center, sales and customer retention focusCustomer support teams, service quality improvement
Industry UsageCommon in timeshare and hospitality sectorsWidespread across various industries including retail and telecom

The Manager Timeshare Call Center oversees call center operations, focusing on sales, retention, and team management within the timeshare industry. In contrast, a Customer Service Supervisor manages customer support teams across multiple sectors, emphasizing service quality and issue resolution. While both roles require leadership and communication skills, the Manager Timeshare Call Center has a more specialized focus on sales and industry-specific processes.

What are the most commonly searched types of Timeshare Call Center jobs in Georgia?

The most popular types of Timeshare Call Center jobs in Georgia are:

What cities in Georgia are hiring for Manager Timeshare Call Center jobs?

Cities in Georgia with the most Manager Timeshare Call Center job openings:

Manager Timeshare Call Center jobs near you

Call Center Manager

thryvlgbt

Atlanta, GA • On-site

Full-time

Re-posted 15 days ago

Job description

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center

We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction.

Responsibilities:
  • Manage and lead a team of call center representatives
  • Develop and implement strategies to improve customer service and satisfaction
  • Monitor and analyze call center performance metrics to identify areas for improvement
  • Ensure compliance with company policies and procedures
  • Provide coaching and training to call center representatives to improve performance
  • Resolve customer complaints and issues in a timely and effective manner
  • Collaborate with other departments to ensure seamless customer experience
  • Prepare and present reports on call center performance to senior management
Requirements:
  • Proven experience as a Call Center Manager or similar role
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Ability to analyze data and identify trends
  • Experience with call center software and technology
  • Bachelor's degree in Business Administration or related field

Apply