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Manager Text Chat Jobs in Hawaii (NOW HIRING)

All JobsText Chat JobsManager Text Chat JobsManager Text Chat Jobs in Hawaii

Manager Text Chat information

See Hawaii salary details

$23.9K

$63.7K

$106.5K

How much do manager text chat jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager text chat in Hawaii is $63,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $71,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are popular job titles related to Manager Text Chat jobs in Hawaii? For Manager Text Chat jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Manager Text Chat jobs in Hawaii look for? The top searched job categories for Manager Text Chat jobs in Hawaii are:
What cities in Hawaii are hiring for Manager Text Chat jobs? Cities in Hawaii with the most Manager Text Chat job openings:
Manager Text Chat jobs near you

Guest Experience Manager (1006923982)

Trilogy Excursions

Lahaina, HI • On-site

$80K - $87K/yr

Other

Posted 28 days ago

Job description

Description
Lead the Team That Creates Lifelong Memories
At Trilogy Excursions, every unforgettable adventure begins long before our guests step aboard. We're looking for an energetic, hospitality-driven Guest Experience Manager to lead our Reservations & Guest Experience Team and help deliver exceptional service from the very first inquiry.
If you're passionate about developing people, solving problems, improving processes, and creating world-class guest experiences, we'd love to meet you.
What You'll Do
  • Lead and inspire our Reservations & Guest Experience Team
  • Elevate every guest interaction across phone, email, text, chat, and online platforms
  • Coach and develop a high-performing hospitality team
  • Improve booking conversion, guest satisfaction, and service quality
  • Lead guest recovery efforts and turn challenges into memorable experiences
  • Partner with Sales, Marketing, Operations, and Finance to ensure a seamless guest journey
  • Drive continuous improvement through technology, analytics, and innovation

Requirements
We're Looking For
  • 5+ years of hospitality, tourism, guest services, or reservations experience
  • 3+ years of leadership or management experience
  • A natural coach who enjoys building strong, engaged teams
  • Excellent communication and problem-solving skills
  • A passion for hospitality and creating exceptional guest experiences

Apply